Search Results for 'ftp'

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks.

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi u2them,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

If was not of one of this, then you are using a cloud template.
Lets try one more time.
Go on your folder website > wp-admin\plugins\td-cloud-library\shortcodes\single\tdb_single_related.php and go on 708/710 line https://www.screencast.com/t/GKDyUokDzBfY

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks.

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks.

Hello LeonJersey,

First of all, ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, increase the system status parameters to be according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ and check the results.

Thanks for your understanding!

Hi leiladias,

Please change your credentials, because here on forum can been seen by anyone.

If you wish, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding.

Hello all,

Make strictly sure that you correctly upload the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Hello all,

That error you are getting is in most cases related to a plugin. Try as a quick test to deactivate all your plugins (except theme plugins), check if this solves the problem.

Also, make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks.

Hello Janelle,

First of all, please update the theme to the latest version of it which is NP 9.0.1 via FTP way because this is the surest method in this case. Before this, make a full backup to your database to avoid losing all of your data and check the results. The Google AdSense has been fully tested with the theme and should works as expected, without any problems.

Thanks for your understanding!

Hello momenvy,

Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. Also, ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Let us know how it goes!

Thanks for your understanding!

Hello Bikos,

Did you have updated the theme to the latest version of it? I have inspected your website and I saw that you are not using the latest version of it, as you can see here -> https://www.screencast.com/t/9yiQcTgC67 Update it via FTP way, clear all the caches and check the results. If the problem is still there, please provide some useful screenshots of the problem. Also, please remove all of the untested plugins, clear all the caches and check the results.

Thanks for your understanding!

Hi,

Send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you.

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks.

Hi ersandrino,

Please try this ( https://www.screencast.com/t/pFoqAA4oa6 ):
In order to fix this you have to add the following lines in the .htaccess file located in your website main folder: .htaccess

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding.

Hi,

Please try this ( https://www.screencast.com/t/pFoqAA4oa6 ):
In order to fix this you have to add the following lines in the .htaccess file located in your website main folder: .htaccess

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding.

Hi,

That error you are getting is in most cases related to a plugin. Try as a quick test to deactivate all your plugins (except theme plugins), check if this solves the problem.

Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hello robertkettlewell,

Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and make sure that element has been correctly added to your page. If the problem is still there, please provide your website URL so I can take a closer look at this section. You can provide some useful screenshots.

Thanks for the message!

Hello andre_langseth,

Remove all of the untested plugins, clear all the caches, purge CDN files and check the results. If the problem is still there, you should make a new install to another domain via FTP way and check the results.

Thanks for your understanding!

Hello kerone,

Please ensure that you have correctly installed the latest version of the theme via FTP way, clear all the caches, purge CDN files, remove all of the untested plugins and check the results. If you will check our demo preview, you will see that our theme is fully responsive for each small devices. Most likely, the problem comes from your install. Also, if the problem is still there, you should make a new install to another sub-domain for testing and check the results.
NOTICE: Our theme is fully responsive!

Thank for your understanding!

Hello thegrio,

Ensure that you have correctly installed the theme via FTP way, update the WordPress version to the latest one, clear all the caches and check all the parameters from here
-> https://forum.tagdiv.com/requirements-for-newspaper/ and also, check here ->
https://www.screencast.com/t/KiUzd6ym

Thanks for your understanding!

Hello Aman Singh,

First of all, ensure that you have disabled the WP Rocket because this is not a tested plugin and it seems to be a problematic one, make sure that you have correctly installed the theme via FTP way and then, try to the following code into your .htaccess core file from here ->

Set up the below code in .htaccess!

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Check again your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!

We could take a look, send us an email at contact@tagdiv.com and provide admin login as well as FTP or cPanel if possible. Please also include a link to this topic in the email.