Search Results for 'ftp'

Hello jaydeedaley1,

Try to increase the WP memory to 256 MB according to our useful guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide the FTP access and CPanel access for more deeper investigations.

Thanks for the message!

Hi,

@dimartinoa25 Replied via email!

For the other users who have issues using tagdiv composer and/or cannot access wp editor using a column text, please send an email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a closer look. Please make a full backup before.
I could not find any issue on @dimartinoa25 site, so I cannot provide any suggestions here on forum without seeing the problem and errors that you may have in console.
So please contact us via email and provide more details about your issue or paste a link to this topic.

Thanks!

Hello mcsinkers,

We are talking about FTP only if your website is loaded on a dedicated server and not when it is installed on a local host.

Thanks.

Hello mcsinkers,

Please try again to install/upload the theme via FTP way after you read our useful guide from here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for the message!

Hello sofialcada,

Please try to re-install again the theme according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Check the requirements guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello tanose,

Ensure that you are using the latest version of the theme installed via FTP way, make sure that your WordPress version is the latest one, remove all of the untested plugins, clear all the caches and check the results. This functionality should works as expected because I have tested on my side and everything seems to work as properly.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

@swamplingman That fix should work for Instagram, the theme update released after the fix was provided contained the same code. The fixes were for the widget and a different one for the plugin. After you replace the code in the theme file for the widget, be sure to clear any caching you have, as well as CDN if used. Also clear the browser cache. Also if possible test with a different ID, see if images are displayed.

However it would be best to update the theme and social counter plugin to the latest version, if you use an older version. There were changes made by Facebook and Twitter as well, so they may not work with previous theme and counter. In the latest version there are no know issues with the socials. Here is a guide if you should decide to update
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The FTP method is the most reliable and recommended.

Thanks

Hello daveml75,

Please notice that I have made some tests on my side and the Unique Articles does not break the latest articles pagination. -> https://forum.tagdiv.com/unique-articles/ Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results.

Thanks for the message!

Hello emirza,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you. Also, provide full FTP access and CPanel.

Thanks for the message!

Hello Kjray,

I have checked your console and I saw that you have some errors through it as you can see here -> https://www.screencast.com/t/c2gDqw51mgPC You should disable all of your untested plugins, clear all the caches and check the results. Also, check your header ad code to be a valid one in order to achieve better results. As a test, you should try to make a new install to another sub-domain for testing via FTP way and check the results.

Thanks for your understanding!

Hello TechieBraj,

I suggest you make a new clean install to another sub-domain for testing, clear all the caches, update the plugins to the latest version of them and check the results. The theme install should have to be done via FTP way.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Digital chaos,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. I have made some tests on my end and it seems to work as expected. Also, please provide a full FTP access and CPanel for more further deeper investigations. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello TiffanyFG,

Please make sure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks for your understanding!

Hi,

So the max upload size is set according to the recommendation (50M), that would be more than enough for the theme. In some cases having an older version of PHP caused the same issue, updating to a newer version (theme supports PHP up to 7.2)solved this problem.

You could give FTP a try, your hosting can provide the FTP access login. FTP is the most reliable method of updating a theme, sooner or later you will have to use it probably. The theme install guide mentions the steps
– https://forum.tagdiv.com/install-via-ftp/
– http://www.wpbeginner.com/beginners-guide/how-to-use-ftp-to-upload-files-to-wordpress-for-beginners/

Thanks

Hello,

Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results. Make sure that your Social Counter are properly set up with the following useful guide from here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thanks for your understanding!

Hello Ramazan,

Try to reinstall the theme via FTP way, remove all of the untested plugins, clear all the caches and check the results.

Thanks for the message!

Hello tzvika770,

I have inspected your website and I did not saw any top bar there. Make sure that your theme installing has been made via FTP way, clear all the caches and check the results.

Thanks for your understanding!