- NewsmagInstall via FTP
- NewspaperHow to Install Newspaper via FTP
- NewspaperNewspaper theme documentation
- NewsmagNewsmag documentation
- NewsmagInstall via WordPress
- NewsmagHow to update the theme
- NewspaperHow to Update the Newspaper Theme
Hi,
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Hi,
In the last email in which I replied to you, FTP access was requested to fix the problem, but I have not received any results from you https://i.imgur.com/bYaCbVJ.png But, I’m glad that in the end the problem was solved using the backup.
Thank you!
Hello,
I saw that you sent an email related to this problem, my colleagues will answer you, to shorten the waiting time, please also send us the cPanel/FTP access.
Also, the problem can arise from a server or host configuration.
-> https://kinsta.com/blog/wordpress-white-screen-of-death/
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/
Thank you!
Below is the error I get when I navigate to Settings-WP Super Cache:
Error: Configuration file /home/admin/domains/college2university.com/public_html/wp-content/wp-cache-config.php is missing. Please reload the page.
Warning! Could not update /home/admin/domains/college2university.com/public_html/wp-config.php! WPCACHEHOME must be set in config file.
Warning! /home/admin/domains/college2university.com/public_html/wp-content/advanced-cache.php cannot be updated.
Make /home/admin/domains/college2university.com/public_html/wp-content writable using the chmod command through your ftp or server software. (chmod 777 /home/admin/domains/college2university.com/public_html/wp-content) and refresh this page. This is only a temporary measure and you’ll have to make it read only afterwards again. (Change 777 to 755 in the previous command)
Refresh this page to update /home/admin/domains/college2university.com/public_html/wp-content/advanced-cache.php
If that doesn’t work, make sure the file /home/admin/domains/college2university.com/public_html/wp-content/advanced-cache.php doesn’t exist:
I got a message on WordPress dashboard that the page cache is not detected. I installed WP Super Cache but got the error below. I have changed and updated my website permalink but nothing has changed. I have also changed the menu titles but it has also stayed the same. Kindly assist me.
Error: Configuration file /home/admin/domains/college2university.com/public_html/wp-content/wp-cache-config.php is missing. Please reload the page.
Warning! Could not update /home/admin/domains/college2university.com/public_html/wp-config.php! WPCACHEHOME must be set in config file.
Warning! /home/admin/domains/college2university.com/public_html/wp-content/advanced-cache.php cannot be updated.
Make /home/admin/domains/college2university.com/public_html/wp-content writable using the chmod command through your ftp or server software. (chmod 777 /home/admin/domains/college2university.com/public_html/wp-content) and refresh this page. This is only a temporary measure and you’ll have to make it read only afterwards again. (Change 777 to 755 in the previous command)
Refresh this page to update /home/admin/domains/college2university.com/public_html/wp-content/advanced-cache.php
If that doesn’t work, make sure the file /home/admin/domains/college2university.com/public_html/wp-content/advanced-cache.php doesn’t exist:
Hello,
Did you use the theme option -> https://forum.tagdiv.com/how-to-update-the-theme-2/ to make the update or did you use FTP/cPanel?
If you want we can check it, for this you need to contact us via email at contact@tagiv.com and provide temporary wp-admin access.
Thank you!
Hello,
I saw you sent an email about this problem; my colleagues will answer you. Please also send us the cPanel/FTP access to shorten the waiting time.
Also, I saw you have errors related to google ads; you need to try to resolve them -> https://i.imgur.com/qifWXJ6.png.
Thank you!
Hi,
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/
Please note that we don’t recommend you use WP Bakery anymore since there can be conflicts between TagDiv Composer and WP Bakery; also WP Bakery can’t edit the tagDiv Composer templates. You can use the cloud library and directly import a homepage template if you want: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Hope this help you!
Thank you!
Hello Jason,
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/
Hope this help you!
Thank you!
Hi @talachan,
Please use the Header live search or Search Form, not mobile search on the desktop.
The search works, but you set the mobile search on the desktop which is why looks like this -> https://i.imgur.com/TgLBFTp.png
Thank you!
Hello Jason,
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/
Hope this help you!
Thank you!
Hello @terzaplus !
Deactivate all the extra non-tagdiv plugins and then try to update the theme via FTP as I described above.
Thank you!
Hello mgiannelis,
If you used the tagDiv Analyzer tool, then please use FTP, cPanel, or File manager and remove the generated files from this path wp-content/td_cache (sample delete all files from inside the td_cache). Normally the cache should apply only when the analyzer displays a green bullet.
On Cloudflare settings, a developer just tested the mentioned settings from this guide https://forum.tagdiv.com/cloudflare-cdn/ and using those settings there were no problems, we hope that he will also test Cloudflare APO in the following days.
About the litepseed and Guest Mode, as we have already discussed, it is an untested plugin and has many options that can interfere with the theme, if you want to use it is your choice, only that we cannot help with the options that must be set, mostly css and javascript options it interferes with the theme.
As for the “warnings” it is happening on Newspaper v12.1? if yes, can you please actually let us know what is that warning? In the screenshot, we see only the files but not the working message.
Thank you!
Hello,
updating the site https://www.praxis-schuchbernard.com via the WordPress Dashboard doesn’t work. I am using 11.4.3 and wanted to update to 12.1 – whenever I click “Install update” I see the window “Update Theme & Plugin” where I get asked if I want to continue. I click “update” – and come to the WordPress-update-site where nothing happens.
I also tried it with the Newspaper Time Machine – same thing.
I know I can update via FTP, but I really want to do it via WordPress directly as it is far easier for me…
Hi, I’m working on my own theme on a site that is for testing only. Finally, when I have my layout finished and working, how can I transfer it to the main site so that the database matches with existing categories, news, etc …? Do I need use a plugin like UpdraftPlus or something like that …? Can you tell me the steps to follow please?
Thank you very much!
Hello,
What you can do is to connect via FTP or cPanel and rename the tagDiv Composer, after that the website will be accessible. To investigate and fix the problem you should contact us via email at contact@tagdiv.com and you’ll need to provide wp-admin and cPanel access. We’ll check it as soon as we can.
Thank you!
I built my homepage using the tagDiv Composer, and I like how it turned out, but the structure/style doesn’t carry over to any of my subpages/posts. It’s the “Critic” template and I want to maintain what I built on the home page. How do I do that?
Staging site: https://qxz.c5a.myftpupload.com/
working on a staging site: https://qxz.c5a.myftpupload.com/
I’m trying to create a new sidebar but I’m having problems. In the Theme Panel, I’ve created a new sidebar under Template Settings. However, if I go to the Widgets page in WordPress the new sidebar isn’t there. Or if I go straight to the website in the tagDiv composer, the new sidebar isn’t there either. Moreover, even after saving my settings, every time I go back to the Template Settings in Theme Panel, my settings never save. The new sidebar is gone every time. What am I doing wrong?
Hello,
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP and credentials
– a link to this topic to identify you
Our team will take a look!
Thank you!
Hello,
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP and credentials
– a link to this topic to identify you
Our team will take a look!
Thank you!
Hello,
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP and credentials
– a link to this topic to identify you
Our team will take a look!
Thank you!
Hi shirohae,
Please try the following steps:
Please go to appearance > themes and set a default theme from WordPress, after that set back the Newspaper theme.
Delete the tagDiv Cloud Library plugin, you may need cPanel or FTP access to do this.
If you have tried these steps and the problem still persists, please contact us by email at contact@tagdiv.com and provide wp-admin and cPanel access. Include the link of this topic to identify you. We’ll check it as soon as possible.
Thank you!
Hello!
I am looking to create a clone of the web site to one other server for development.
What you recommend to do?
Do you recommend to use the UpdraftPlus?
Or do it manually?
Thank you.
I figured it out, I had to manually delete all cache files via SFTP.
they were not actually being cleared out by any of the options offered by the server or the plugins on the site.
Hi commandeleven,
For the cache plugin you need to use FTP/file manager to go to that location and remove/delete the mentioned files.
For the mobile header, do you use more headers? Or you have on some of pages/cloud templates the mobile page template -> https://i.imgur.com/i5SfJ6f.png -> https://i.imgur.com/iCANaZN.png ??
