No search results were found in Documentation!
Most common method now is without the www, as it’s technically redundant (it means “world wide web”) — it used to be more necessary when there was anonymous FTP (e.g., http://ftp.myname.com), or funky mobile sites like mob.mysite.ttt etc.
So, you just need to pick one or the other, set it to “resolve” to just the one version, which you can setup with your A NAME/CNAME records on server, etc.
and then only ONE version should have working canonical tags in the meta to say which one is the “official” one, and anything else is duplicate so go to the real one.
Also, in dem olden days, SSL/https only worked right with www – which some sites are still doing (eg., https://www.amazon.com/ ).
Neither version is better nor worse for anything as TLD not used for SEO, according to Google, so as long as both work, but only one is the canonical, use whichever you like best (if your server only supports www for https then go with www).
Hi,
I have checked your site and it is fine, at least from my side – http://screencast.com/t/cE0lUfPD
If you still have issues you can contact us via email at contact@tagdiv.com and we will take a look. Also I can access wp-admin page without any issues.
If you want you can follow this guide and disable all your plugins through ftp (rename the plugins folder) so you can access the wp-admin page – https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F
Thanks!
Hi,
Sorry to be such a bother — but none of that works. I just spent 2 hours downloading a new FTP app, going directly into the wpress directory and actually manually deleting the old Newspaper directory because whatever I did kept giving me the same 404 error. Then I went back in and checked the date on the Newspaper folder in public_html/rawfoodlife.com/wpress/wp-content/themes and checked the date on the folder and finally after a few tries it’s now got today’s date. HOWEVER, I was NO able to do Step 4 – Activate the newly installed theme by going to Appearance Themes and clicking the Activate button. After deleting the entire Newspaper fold, reinstalling from scratch and all that, I could not do this step because when I come back to WordPress after all this the theme is already activated. I am guessing that it has something to do with the database and reinstalling the theme has absolutely no effect on that, so when I reinstall it just goes to the database and gives me back the corrupted data. I need to know how to delete the theme entirely, all the way down to the database if necessary, so I can reinstall it from scratch and have it actually work! I am just hoping I do not have to entirely delete WordPress and the database in order ot reinstall it. It is incredibly horrible that Newspaper can be so corrupted somehow that it makes someone have to uninstall their entire WordPress and start over from scratch! Can you imagine?
Sadly, so far anything I have tried including all your suggested have made absolutely no difference at all and I still get the same 404 error. If you go back to my wpress you will see it since I left it like that as I have no idea what to do next.
Regards
Bob Ross
Hello,
Reinstalling the theme is very easy. Deactivate the theme from the wordpress themes section and then simply access your files via ftp and delete the theme from your wp-content/themes folder and then install it again by using this guide: https://forum.tagdiv.com/install-via-ftp/
Then re-activate the theme. You can use this occasion to update your theme if you do not have version 7.2 yet. (you can download the latest version from envato)
Let us knwo if you still have trouble with this.
Thank you!
Hi,
i don’t see it as a thumbnail problem, this is the effect. I have posts where the images from the article are not visible.
And for the following images i have the text “Upps … Eroare 404, Ne pare rău, dar pagina pe care o cautați nu există.” On ftp the picturest are there.
http://www.extremeaddict.ro/wp-content/uploads/2016/05/f-secure-step-by-step-2016.jpg
http://www.extremeaddict.ro/wp-content/uploads/2016/05/f-secure-cros-2016-traseu.jpg
Hi,
We have no reports of such an issue. Please remove the modification made and delete the theme files altogether. Then create a back-up of your wordpress install and make a fresh install of wp. Then use this method to install the theme: https://forum.tagdiv.com/install-via-ftp/
The file path should not get changed as our theme will not look for files outside of the newspaper folder.
Let us know if you still have this problem.
Thank you!
I ended up loading the recently updated Newspaper7 theme as well as the included child theme via FTP and that did the trick. Thank you for addressing my question and providing me a solution.
Salut,
Ai updatat tema de la versiunea anterioara 7.1.1?
Te rog incearca sa uploadezi tema din nou pe ftp pentru a fi siguri ca toate fisierele au fost updatate, vezi acest ghid – https://forum.tagdiv.com/how-to-update-the-theme-2/
Updateaza de asemenea si toate pluginurile temei – https://forum.tagdiv.com/whats-included/
Daca problema persista trimite un email la contact@tagdiv.com si da-ne wp-admin si ftp acces sa ne uitam.
Mersi!
Hi,
I’m not sure why you receive the error but have you tried to manually add the plugin to the plugins folder of wp using FTP? If everything else fails this is the way to go: http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/
Let us know how it goes.
Thank you!
Hi
Please address us via email at contact@tagdiv.com with a link to this thread and we will get back to you as soon as possible. In your message please include login details for your site, login details for ftp access and also the error log file from your server.
Thanks!
Hi
Please make sure that you follow our documentation in order to install our theme: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ If you still can’t manage to update it from your dashboard try the ftp method https://forum.tagdiv.com/newsmag-install-via-ftp/
Let us know if you need further asitance on this.
Thanks!
Hi
After WordPress released V 4.5 there appeared a jQuery conflict in our theme, also older version of VC won’t work with it. We fixed this conflict and the current theme version available on themeforest, V3 works fine, also we included last version of Visual Composer plugin.
Try to update the theme at current version available on themeforest, V 3.0, also update Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
You don’t need to delete the plugin via ftp all the time, it can also be done from your dashboard. However sometimes may appear some issues with this process and ftp remains best way to upload the theme or a plugin.
I hope this helps.
Thanks!
Hi, thanks for answer, no, it doesnt works, i try by ftp and desactivate pluggins and the page still looking “plane”, i really dont know wath to do
Hello
for our site http://www.jongeturken.com we use theme version 2.3.6 & visual composer 4.9, we have issues with our visual composer, we can see the widget codes but cannot acces visual composer to add elements & other stuff.
Is it possible that theme version 2.3.6 is in conflict with visual composer 4.9?
+Is it always needed to deleted the VC file via FTP? Isn’t it enough just to deactivate en delete it?
It seems very odd.
Thank you for helping
Kind regards
A.
Hello;
I bought the issue Newspaper 7. I had to climb through my ftp plugin Slider Revolution. It went well and I have activated. But I haven´t Plugin Activation “Purchase code”. Help
Hi,
You will need ftp access to your theme files and you can find the root directory on your server. Please aks your hosting provider for more details.
Thank you!
Hi,
Maybe the installation process was not done properly. Please use this guide to do a fresh install of the theme: https://forum.tagdiv.com/install-via-ftp/ Please also remove all plugins except visual composer and clear cache and cdn if you use it.
Let us know if you still have trouble with it.
Thank you!
Hi,
We are not aware of such changes being made to the theme files. Speedbooster does not add or remove code from the theme files. Please use ftp and not the wordpress editor as the editor is unstable and could mess things up. Please also update your child theme and use the one provided in the main theme package.
Our theme does not re-write it’s own code and speed booster is not capable of doing that.
Please do a clean theme install via ftp: https://forum.tagdiv.com/install-via-ftp/ (replace all files, not just particular ones) then test again.
Let us know if you still have issues with this.
Thank you!
Hi
Please make sure that you follow our documentation when you’re trying to upload the theme in wordpress, also try to deactivate all plugins, clear all caches then test again. If you still can’t upload the theme from your dashboard try the ftp method: https://forum.tagdiv.com/install-via-ftp/
Let us know how it goes.
Thanks!
Hi,
This is found in your main wordpress folder. You will have to access your files through the cpanel or ftp : https://wordpress.org/support/topic/how-to-find-and-edit-htaccess-file-1
http://www.wpbeginner.com/beginners-guide/why-you-cant-find-htaccess-file-on-your-wordpress-site/
Thank you!
Hi,
Please try to do a clean install of the theme. Download the latest theme version form envato and follow this guide to install it via ftp: https://forum.tagdiv.com/install-via-ftp/
Then please disable and delete files for your version of the social counter and install it from here afterwards: http://screencast.com/t/epBpvqGTev
If you satill have trouble with it, please disable all plugins except visual composer, clear cache and reset cdn files if you use it as plugin conflicts can also affect the counter.
Let us know how it goes and if you still have trouble with this, contact us via email at contact@tagdiv.ocm and provide wp-admin so we can investigate.
Thank you!
It’s 4.11.2.
On our ftp we have several sites on wp, and visual composer works good on other sites.
It’s here:
test1.lp5.com.ua/ofkubik
Hi,
OK,It seems something went wrong. Please reinstall the theme via ftp (clean install). You will not lose any content as it’s kept in the DB. Please use this guide: https://forum.tagdiv.com/install-via-ftp/
After you install the theme, please check your system status from the here: http://screencast.com/t/Bz2z8sLsynjI and make sure you get set all parameters according to this guide: https://forum.tagdiv.com/system-status-parameters-guide/
After that please disable all plugins except visual composer and clear ALL caches. including a cdn or server cache.
Now test your site again and see if there are still problems. If there are, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login ind investigate. Also include a link to this topic.
Thank you!
Hi,
Well an internal server error is exactly as specified. Please contact your host and let him know of the error. There is nothing we can do from our side unfortunately.
Please make sure the theme is installed properly. Use this guide to install it again via ftp: https://forum.tagdiv.com/install-via-ftp/ then please check you meet the requirements: https://forum.tagdiv.com/requirements-for-newspaper/
If visual composer still is not working, please update your plugin to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
You can find the latest version of the plugin in the main theme package under the plugins folder. It’s named ‘jscomposer’.
I hope this helps.
Thank you!
Hello,
There seems something went wrong in the installation process. Please update your theme via ftp by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and make sure you update the plugins as well in newspaper 7
IF you still get this error, please also try to disable all plugins except visual composer and clear all caches.
Let us know how it goes.
Thank you!
