Search Results for 'ftp'

Hi,
you need to access your theme files through ftp and identify the path from the screenshots. The method I showed required you to copy one piece of code from one file and paste it in another file. The path is visible in both screenshots. If this simple modification is too difficult, I do not recommend doing it as it will require further customization for positioning in css. The theme has no setting for this so it has to be hard-coded. Alternatively you can maybe find a plugin that has this functionality without altering the theme files.
Thank you!

Hi,
You cannot disable wp booster. People get this error when the update is not done properly or they have custom modifications made.
Please make a clean install of the new version by following this guide: https://forum.tagdiv.com/install-via-ftp/
Please restore all modifications you made to the theme, and switch to the main theme if you use a child theme.
You can also set your search template from the theme paenl. Simply change the settings here and hit the save button: http://screencast.com/t/hH65D9slczNW
Let us know how it goes.
Thank you!

Hi,
Please make sure you installed the theme properly:
https://forum.tagdiv.com/install-via-ftp/ and make sure you install visual composer from here: http://screencast.com/t/nFMntT2NNE5
The blocks should be visible within the plugin elements: http://screencast.com/t/Zvpl9yaeITe
They also could be disabled from the plugin settings here: http://screencast.com/t/zTs6af3ZfduM
Thanks.

Hello,
Please make sure you get wordpress to work properly before installing the theme and make sure you meet the requirements for newspaper:
https://forum.tagdiv.com/requirements-for-newspaper/
The if everything is set, please follow this guide to install the theme:
https://forum.tagdiv.com/install-via-ftp/
Thank you!

Hello puirseal,

Please install the plugins from here: http://screencast.com/t/db9rj2ky1 and remove any version you already have installed beforehand. If they still will not work, then please try to upload the plugins via FTP. They can be found in the main newspaper package: http://screencast.com/t/nJ9HoFit9tsX For more information about FTP, please check our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Let us know how it goes.

Thank you!

Hi,
The error you get is because you had visual composer before and the folder already exists in the specified path. Please delete this folder from here: http://www.ontrackmagazine.co.uk/web/content/wp-content/plugins/js_composer
Then you can install the plugin from the theme panel.
Or you can follow the method Chris suggested as ftp is always the best solution. Simply replace the folder with the new one that comes with the theme.
Thanks.

Hi,
The solution I provided has no such effect. You error comes from another source. The error states it cannto find this file: td_global.php: (Failed opening required ‘td_global.php’ ) Please reupload your theme files via ftp to restore theme to its initial state.
Thank you!

Hi,

1) The method Alin posted works as expected. The code adds a condition to check for a certain category. He used ‘vogue’ but you can change it to your own category name. You can ad multiple conditions if you know a bit of PHP: http://php.net/manual/en/control-structures.if.php
I’m not sure how saving is not possible. You need a text editor (we recommend notepad ++) and access to ftp. Then simply edit the file, add the code and hit the save button. (Please note that if you use a child theme, it will not work as none of the files inside wp-booster will work from the child theme)
The names of the post templates are specified here:
If you cannot get it to work, please note that custom work falls beyond what support can offer you so you might want to consider hiring some help as we cannot offer customization services. We can only point you in the right direction.

2) Regarding the AccessPress Social Counter plugin, we have no clue of it’s functionality as it’s not tested so we cannot provide a solution for it.

3)We do not recommend upgrading to pro as all of the features visual composer has to offer were tested with our theme. If the pro version provides even more features, there is a chance they will not work as visual composer was adapted to work with our theme. That is why we provide it bundled with the theme and we provide the updates ourselves.

Thank you!

Hi,
Please send us an email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a look.
Please also include a link to this topic so we can identify you.
Thank you!

Hi,
Please send us an email at contact@tagdiv.com and provide wp-admin and a link to your site so we can access it. You could also provide ftp access in case we need to take a look at the files and please provide as many details as you can about the problem.
Thank you!