- NewsmagInstall via FTP
- NewspaperHow to Install Newspaper via FTP
- NewspaperNewspaper theme documentation
- NewsmagNewsmag documentation
- NewsmagInstall via WordPress
- NewsmagHow to update the theme
- NewspaperHow to Update the Newspaper Theme
Hello,
I wanted to upgrade to Version 6 via FTP, but when I tried to unzip the Newspaper folder (before upgrading), this error occurred: Couldn’t copy td_thumbs_on_modules_and_blocks.php because the path is too long. Same with two other phps. What do I do now?
Thanks for caring.
Simone
Hi,
Before update please backup the site (database and files) – https://codex.wordpress.org/WordPress_Backups
You have to remove theme via FTP and install the new one and also the plugins that come with the theme files, you can find them it in the theme package inside the Plugins folder – http://screencast.com/t/lkrma6blYE
After the update run the script included in the Welcome panel – http://screencast.com/t/eZxxuqvsTir
Also check the documentation here – https://forum.tagdiv.com/how-to-update-the-theme-2/
And regenerate the thumbs – https://forum.tagdiv.com/using-the-theme-with-existing-content/
Thanks and sorry for inconvenience!
connect with ftp and replace the old plugin with the new one provided in the update file.
Hello,
I tried to update visual composer but with no luck. I followed this post https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/. I think i have 4.4.4.
I have more than 7000 posts/pages in the database. You can see the website here http://artic.gr sometimes while browsing you’ll see a blank page (this is an out of memory error).
If you think that you can fix my problem, i can make for you a temporary ftp and backend user. I’ll really appreciate this.
Please let me know asap.
Best Regards
Hi,
Please make sure that you use the latest theme version 4.6.3 and also you have updated the plugins that come with the theme files from the /plugins folder. The latest version of Social Counter provided with the theme is 2.10. Use this guide(FTP method) to update your theme – https://forum.tagdiv.com/how-to-update-the-theme/
Thanks!
Hi,
Did you checked your console when you have deactivated all plugins? You still have these errors – http://screencast.com/t/wywwCnMl that affect also Big Slider.
These js errors usually are caused by plugins that conflict with theme javascript. Also please make sure that you use the latest theme version (4.6.3) and use this guide if you need to update(FTP method) – https://forum.tagdiv.com/how-to-update-the-theme/ also update the plugins that come with the theme’s files.
If still have this issue please send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this conversation so we can know who you are. We will answer to this soon as possible.
Thanks!
Hello, I love the theme but I am having some issues. Originally I was having issues uploading images with large dimension sizes (1021×640, 960×360, 700×357). I kept getting an error just on the large images not the smaller ones. When I switched themes I had not issues with the larger image uploads. Long story short I went through the plugins I had activated and found out there seemed to be conflicts. I thought it was just one of the plugins I used but it was basically every plugin I use.
Main issue is that there are several plugins that I want to use and have been using for as long as I can remember. The plugins that are the biggest deal are Disqus, the Yoast SEO plugins, and UpdraftPlus – Backup/Restore. These are vital for me. Is there something that can help resolve this issue?
Hi,
Please make sure that you use the latest theme version 1.7.1 and also update the plugins that come with the theme files from the /plugins folder(especially Visual Composer – 4.4.4).
Use FTP method to update the theme – https://forum.tagdiv.com/how-to-update-theme/ and als Visual Composer plugin – https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/
Thanks!
You need to regenerate thumbnails for your site once theme is installed to generate all the various sizes for the blocks/modules. You should not use the demo data for a live or real website, only for testing or client demo (speaking as a 20 year webdev myself).
You can of course simply upload images via FTP if you don’t plan to use them as ‘featured’ images — for ‘featured’ images you generally need to upload those via the media manager or use a third party solution/plugin (e.g., bulk uploader to media manager).
Or combo of FTP upload with plugin to move to media manager, e.g.,
http://premium.wpmudev.org/blog/bulk-upload-files-to-wordpress-media-library-using-ftp/
For questions about how to use WORDPRESS — which is not part of the theme — you should of course check the millions of pages of help on the web via Google, and of course the WordPress CODEX .. often you can do searches like “image upload wordpress codex” to find help quickly.
You can change the default upload directory, and you can turn off the upload by /month/day/ options easily.
Obviously you should expect the TagDiv support folk to educate you on how the basics of WordPress actually works — only elements related to using the theme. Image uploading is part of WordPress and not a “theme” function, per se.
I don’t work here – so just some feedback while you wait for official reply 🙂
UPDATE: Fixed.
Had to manually install the plugins (the ones supplied with the plugin) via FTP.
Cheers
Hi,
I just purchased Newsmag and right after installing the theme, I get Error 503. I’m able to change themes via FTP and that brings back the site, but otherwise I’m not even able to access the back-end.
Any suggestions as to how I can fix this? Thanks in advance.
Hi,
Please make sure that you use the latest theme version 4.6.3 it has the new YouTube API support. If you need to update please use FTP method – https://forum.tagdiv.com/how-to-update-the-theme/ and update also the plugins that come with the theme’s files from the /plugins folder.
You also can check this without any plugins active, leave just Visual Composer active and clear cache and see if it works.
Thanks!
Yes, I have installed the latest version , I have deleted , and I have installed via ftp again visual … The site can be seen for a few minutes and then it goes blank page
Hi,
Please check this only with Visual Composer active, disable all other plugins and clear cache. Also do you use the latest theme version(1.7.1) and Visual Composer provided with the theme(4.4.4)? Please install the theme using FTP method – https://forum.tagdiv.com/how-to-update-theme/ Let us know!
Thanks!
Hi,
Thanks Chris!
@rjohansen As Chris also said here the theme settings are stored in your database and I’m not sure how those are affected there if you haven;t done anything to alter them, we didn’t have any other reports of this happening so please update the theme to the latest version as I’ve noticed you use theme’s version 4.5 while the latest is 4.6.3 so download the theme from themeforest: http://themeforest.net/downloads then use this update guide to and the FTP method to update the theme, make sure that you also empty caches, disable plugins then update the theme then update the theme’s plugins from the /plugins folder provided within theme’s files.
Make sure that you also create backup of your database and current theme/wordpress install: https://codex.wordpress.org/WordPress_Backups
Let us know if this happens again afterwards.
Thanks
When you update a theme it over-writes the original theme files; if you made changes to those files you will lose them, obviously.
For the theme panel, it’s common for some things to reset due to the oddities of WordPress where sometimes the sidebars reset and you have to drag stuff back into place.
Normal transient options and theme panel options should not be lost — and fyi, guess what you can export those before updating which is why auto-updates are bad — normal updating is still best done via FTP as you have no idea if the updater plugin might die/timeout while doing the updates and then you have a half-baked install.
However, theme panel “settings” should never be lost with proper update; and you can always juat re-import them, which you should already know how to do and be ready for from your back up files. Backups are always a good practice!
Hi,
I have checked your site and you still using version 1.5, so please make sure that you update the theme properly using FTP method. I have also tried to check your site using google testing tool and I get the following error – http://screencast.com/t/gS9TJ6OW So please solve these issues and then check and see if you still have those errors.
Thanks!
Hi,
Please make sure that you are using the latest theme version 1.7.1 and if you don’t please update it using FTP method – https://forum.tagdiv.com/how-to-update-theme/ also check this without any plugins active, leave just Visual Composer active, clear cache and check again if you still have this issue.
Thanks!
Hi,
Please deactivate all plugins leave just Visual Composer active, empty cache and check if you still have this issue with mobile menu. Also if the issue disappeared please activate your plugins one by one and see which one caused that issue. If you use child theme please also switch to the main theme and check this.
Also please make sure that you use the latest theme version 4.6.3 and update using this guide(FTP method) – https://forum.tagdiv.com/how-to-update-the-theme/ and also update the plugins that come with the theme files from the /plugins folder.
Thanks!
Hi,
Unfortunately we didn’t do any tests with this plugin and we don’t own a copy so i cannot provide a solution. If possible please send an email at contact@tagdiv.com , paste a link to this conversation and provide wp-admin and ftp access so i can take a look. Before you do this please backup the database and the files. – https://codex.wordpress.org/WordPress_Backups
Thank you!
FYI …
you can try to do a full delete of the old folder via your hosting file manager;
then upload clean version via FTP — not the WP panel installer (!). Make sure your FTP software can “smart” upload txt vs binary files (some make you turn that feature “on”).
Make sure you have at least 128MB allocated to WordPress — which *must* be done from your wp-config.php file, in addition to the php.ini/panel settings in your hosting account.
Newsmag 1.71 *does* work fine with 4.4.2 if you are using that version vs the “latest” VC.
hi, every time i get a surge of traffic, my site becomes crazy slow, especially on mobile devices. im running a 32gb ram server and confirmed with my web hoster that none of my ressources are even close of being used. i tried using google speed test for my site newswatch28.com, i get many errors: https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fnewswatch28.com%2F&tab=mobile
i have the td booster pack plugin enabled. im also running w3 total cache plugin with page cache and browser cache enabled.
for Eliminate render-blocking JavaScript and CSS in above-the-fold content: i tried following https://forum.tagdiv.com/page-speed-guide/
i pasted the code in my functions.php removed it got all my files ids that i need to add to the speed booster pack plugin php file:
$this->move_style_to_footer(‘easy-social-share-buttons’);
$this->move_style_to_footer(‘contact-form-7’);
$this->move_style_to_footer(‘google-font-rest’);
$this->move_style_to_footer(‘js_composer_front’);
$this->move_style_to_footer(‘td-theme’);
$this->move_js_to_footer(‘contact-form-7’);
$this->move_js_to_footer(‘td-site-min’);
$this->move_js_to_footer(‘comment-reply’);
$this->move_js_to_footer(‘jquery’);
i tried pasting them where i thought i should but when i tried refreshing the speed test, the errors never went away. i reverted to the original… im not sure where to add them…
For prioritize visible content, i have no clue whatsoever to do, and strongly feel i need to do this. mobile only 31% rendered and 20% on desktop:
Your page requires additional network round trips to render the above-the-fold content. For best performance, reduce the amount of HTML needed to render above-the-fold content.
The entire HTML response was not sufficient to render the above-the-fold content. This usually indicates that additional resources, loaded after HTML parsing, were required to render above-the-fold content. Prioritize visible content that is needed for rendering above-the-fold by including it directly in the HTML response.
For Leverage browser caching: once again, no clue what to do. i tried following the guide again pasted the code from your guide in .htaccess, nothing…. deleted and reverted to original awaiting on your answer.
there’s other minify issues but no instructions on the guide.
i can provide my ftp access, and admin login. please help, really dont know what to do anymore at this point…
Hi,
What theme version do you use? I also checked this with the latest theme version 4.6.3 and did not found any issues. If you need to update please follow this guide(FTP method) – https://forum.tagdiv.com/how-to-update-the-theme/ Also check this without any plugins active leave just Visual Composer active, clear cache and check again if you still have this issue.
Thanks!
Hi,
I’m not sure why this happens. Please make sure that you have configured it right and use the instructions from this guide: https://forum.tagdiv.com/child-theme-documentation/
If it still not working please send your admin and FTP credentials via email at contact@tagdiv.com so we can have a closer look at this and also provide a link to this tread or specify your issue’s details.
Thanks
hey guys,
i have a very irritating issue.
at the beginning of my website i downloaded your files
included main theme and child theme.
so i uploaded them as zip file in wordpress.
afterwards i worked with the child theme to make some modification.
the issue:
when i go to themes menu in wordpress i got the error “no child theme exist”.
but im working with my child theme with ftp.
the child theme is activated etc.
but i have this error.
when i activate other standard theme or the main newspaper theme i cannot acticate the child theme again because of the “stylesheet not exist” error.
but i have a style.css
so could u help me by that error?
when i upload the fresh child theme again with zip file im loosing all my modifications and i must copy them in from backup. this is very irritating.
could u help me solving this problem?
or shell i work only on main theme?
thank you.
if u need access i can give it to you.
all the best
