No search results were found in Documentation!
Hello, I am facing issues with plugins activation. Everything was fine. I wanted to solve my core web vitals issue reducing LCP error. Then I found (https://wordpress.org/support/topic/removing-excluding-jquery-min-js/) this article and placed the code
function my_jquery_enqueue() {
wp_deregister_script( ‘jquery’ );
}
add_action( ‘wp_enqueue_scripts’, ‘my_jquery_enqueue’ );
in the theme’s function.php. After that, all images were broken from my site. I cannot remove EWWW Image Optimizer. If I deactivate it, it still showing deactivate.
https://imgur.com/a/8eCTWgn
WP Rocket is not working properly, clearing cache takes me to another page.
https://imgur.com/a/n1Qt53l
Also “Floating ads bottom” plugin and “UpdraftPlus – Backup/Restore” plugin is not working. When I click activate shows “The link you followed has expired.
Please try again.”
Can you please help me solve the issue? Is there any way to reset the theme to solve the issue? Thank you.
Hello,
You have an old theme version with the latest WordPress version that it is way you have this error. You need to make a full backup for your website and database and update the theme https://forum.tagdiv.com/how-to-update-the-theme-2/ use method B (update via FTP) and make sure that you update the theme plugins from newspaper welcome section and newspaper > Plugins.
If the problem is still there after the update, then please make a full backup, and contact us at contact@tagdiv.com and provide wp-admin and cpanel access. Also include the link to this topic.
Thank you!
Hi tkvmai,
You have an old theme version https://i.imgur.com/Klwq76P.png with the latest WordPress version https://i.imgur.com/bYWsRZ2.png that it is way is no longer working -> https://i.imgur.com/4dhtbjQ.png. You need to make a full backup for your website and database and update the theme https://forum.tagdiv.com/how-to-update-the-theme-2/ use method B (update via FTP) and make sure that you update the theme plugins from newspaper welcome section and newspaper > Plugins.
Thank you!
Hi,
This situation occurred only on live website after you migrate it from staging? Do you use child theme? Also the theme update was made using FTP/cPanel or the option from Newspaper> updates? This will help use to understand what can be the problem.
What you can try to use this option https://i.imgur.com/vyxJAnW.png in this way it should check the current theme version and if there are new version.
Thank you!
Hello,
Unfortunately for this at the moment, the only solution is to manually update the theme via FTP. When doing an update via WordPress the theme gets disabled and the widgets reset ( this happens due to WordPress) Unfortunately to restore this it is important that before any update you have a full backup ( that includes the database ). Most hosts should have backup options from time to time. If they do have all you have to do is to update the theme via FTP and this issue will no longer occur.
Also, if the widgets are visible in Widgets, please set it in this element https://www.screencast.com/t/YnraKOv1d0
I hope this was helpful!
Thank you!
Hello,
If you agree, we would like to investigate this issue and find out what is the cause.
To investigate we need access to your website, so please make a full backup to all files and database and contact us via email at contact@tagdiv.com
Provide the wp-admin login, as well cPanel or FTP if possible and the licence.
Thank you!
Hello!
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please check our documentation:
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Hope that helps you!
Thank you!
Hello, Isaac
Please check what version of PHP you have, we recommend version 7.3
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps; make sure that the theme is activated and you use an SSL plugin for HTTPS
Also, if you have other plugins activate, please disable them and see if the problem persists.
Thank you!
Hello,
Please check what version of PHP you have, we recommend version 7.3
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps; make sure that the theme is activated and you use an SSL plugin for HTTPS.
If you have shortcodes on the pages/posts please make you have tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library, tagDiv Standard Pack).
Thank you!
Hello,
Please check what version of PHP you have, we recommend version 7.3
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps; make sure that the theme is activated and you use an SSL plugin for HTTPS.
Also, if you have other plugins activate, please disable them and see if the problem persists.
Also, please send me a screenshot with a critical error when you try to upload the images.
Thank you!
Hello,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it, you will find all the theme demos in the Prebuilt websites and import whatever demo you want.
Thank you!
Hello,
Please check what version of PHP you have, we recommend version 7.3 and don’t share your credentials on the forum.
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps; make sure that the theme is activated and you use an SSL plugin for HTTPS.
Also, if you have other plugins activate, please disable them and see if the problem persists.
Also, please send me a screenshot with a critical error when you try to activate tagDiv Composer.
Thank you!
Hey,
Finally I connected to FTP, deleted the td-composer under wp-content > plugins.
However,
1. When I tried to install it through Newspaper > plugins, it says:
Downloading installation package from https://cloud.tagdiv.com/td_plugins/td-composer/—/td-composer.zip…
Unpacking the package…
Installing the plugin…
Destination folder already exists. /home/—/public_html/wp-content/plugins/td-composer/
Plugin installation failed.
2. When I tried to upload through plugin >add new, it failed, it says:
Unpacking the package…
Installing the plugin…
Destination folder already exists. /home/–/domains/seitimes.com/public_html/wp-content/plugins/td-composer/
Can anyone help?
Hi Anamaria, to delete through FTP is confusing for me. Could you guide me more? I could not even establish a connection in the FTP to delete the existing folder.
I sent to email contact@tagdiv.com to help me (giving the credentials for the website and FTP) but no response, can you guide me please???
Hi Vlad – this is not my experience. I originally updated the theme to 11 via FTP. This is the only way I have ever updated the theme. I also made a backup both on my server and manually via copying custom code (CSS, HTML), the Theme export option, PHPmyadmin backup and WordPress XML backup.
Now none of these backups work. The Newspaper txt file says it is invalid which is basically impossible. I have multiple backups going back years, and I’ve tried several to see if my last backup really was corrupt and none work.
There obviously seems to be an issue with V11 as there are many many posts here on the forum with people having the same exact issues. I’ve been using Newspaper for 5 years and done all backups the same way and never had one single issue until now. The theme was basically reset to all default values and I have no way of restoring them.
Even when I try to restore a server backup (SiteGround) from days before I did the 11 update, I get V10.4(?) but my options/widgets/customization is still all missing. I know that it is pulling the old backup because the more recent posts are missing.
I have tried all available options that I have and nothing is working other than importing my CSS. Everything else related to the theme is gone. I am at a total loss with no other options to move forward other than to rebuild the site.
If you have any additional suggestions, PLEASE let me know. This has caused a MAJOR issue for me and my client. They are VERY unhappy and the site has been down for days now and still no answers.
Hi. Thanks for your reply.
I have already attempted to reinstall the theme and plugins via FTP. I also have daily server backups but even when I restore to a date prior to the upgrade to 11, my theme options are gone.
Hello!
Unfortunately for this at the moment the only solution is to manually update the theme via FTP. When doing update via wordpress the theme gets disabled and the widgets reset ( this happens due to wordpress) Unfortunately to restore this it is important that before any update you have a full backup ( that includes the database ). Most hosts should have backup options from time to time. If they do have all you have to do is to update the theme via FTP and this issue will no longer occur.
I hope this was helpful!
Thank you!
Hi,
Please check with FTP and see if that path exists, is possible that you no longer have that path or something to be change.
If the problem persist, please try to set again the woff file, upload it using media from WordPress.
Thank you!
Hello,
According to this message the folder already exists, you need to delete that folder manually using FTP/cPanel, after that install the plugin from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
Thank you!
I don’t know how it was fixed, but I have the same problem with TagDiv Composer. It broked my site:
There has been a critical error on this website.
WordPress caught an error with one of your plugins, tagDiv Composer.
I deleted the plugin, I downloaded again from ThemeForest, also updated via FTP, nothing, uploaded again via WordPress admin panel, I got the same problem. Deleted all the other TagDiv plugint, installed just the TagDiv Composer, the same problem…
Hello,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K
Thank you!
Currently I´m trying manually (via FTP) install the plugin.
Hello, Ari,
Do you use any header code?
Also, according to this message the folder already exists, you need to rename/delete that folder manually using FTP/cPanel, also, please ask your host if you have access to install a cache plugin.
Also, please send the link to your website.
Thank you!
I tried following the WP Super Cache plugin but got this notice:
“Error: Configuration file /home/speakef0/public_html/wp-content/wp-cache-config.php is missing. Please reload the page.
Warning! You may not be allowed to use this plugin on your site.
The file /home/speakef0/public_html/wp-content/advanced-cache.php was created by another plugin or by your system administrator. Please examine the file carefully by FTP or SSH and consult your hosting documentation.
If it was created by another caching plugin please uninstall that plugin first before activating WP Super Cache. If the file is not removed by that action you should delete the file manually.
If you need support for this problem contact your hosting provider.”
Best,
Ari
Hey everyone!
I duplicated my old website on new domain and now the theme works and displayed incorrectly.
For example, Theme panel looks weird (without familiar background, screenshot) and I can’t save any changes.
Also, header and footer are displayed incorrectly.
I copied all files in new directory via FTP, with new database and replaced url in sql.
Could you please explain me why is it happening and what I did wrong?
