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ELE Times
tagDiv Member

Dear [Support Team],
“INS Tags” Ads are not showing since last 2 months, suddenly they stoped working –

Our Website Link – https://www.eletimes.com/
Right now we have placed the ads inside – “Theme panel” – >> Ads >> Header Ads – “INS Tags” Ads – are these, but these ads are not showing, can you please fix it or tell us the ways to fix it.

“INS Tags” Ads are not showing

ELE Times
Participant
#0

Dear [Support Team],
“INS Tags” Ads are not showing since last 2 months, suddenly they stopped working –

Our Website Link – https://www.eletimes.com/
Right now we have placed the ads inside – “Theme panel” – >> Ads >> Header Ads – “INS Tags” Ads, but these ads are not showing, can you please fix it or tell us the ways to fix it.

bethscal
Participant
#0

We have many custom pages created via tagdiv composer – example here: http://www.orangeslices.ai/govcon-ma
We recently did some updates and added woocommerce to the site, which caused several other plugins to be activated – namely AMP and the Tagdiv mobile theme plugins.
This has caused quite a few issues with customers unable to see anything on those custom pages on mobile except the header and footer.
We are using the Newsmag theme. We have tried to deactivate the plugin or looked for a way to turn it off but it does not deactivate and there is nothing in the theme panel that we have found to turn off the mobile theme plugin settings. We have almost 10K users and this is very stressful.
We are using the classic editor and I do not see any options to turn off the mobile theme per page either. Please advise us how to remove this plugin. We tried to do so via blogvault and it crashed the site and we had to reboot it. Thank you.

Direct Link
Participant
#0

On all posts in source code showing body id=”error-page” and

### [Wed Apr 30 07:39:45.003494 2025] [php:error] [pid 2594] [client 34.127.38.121:60214] PHP Fatal error: Uncaught ValueError: Unknown format specifier “\xd1” in /var/www/html/wp-content/plugins/td-standard-pack/Newspaper/comments.php:187\nStack trace:\n#0 /var/www/html/wp-content/plugins/td-standard-pack/Newspaper/comments.php(187): sprintf()\n#1 /var/www/html/wp-includes/comment-template.php(1629): require(‘…’)\n#2 /var/www/html/wp-content/plugins/td-composer/legacy/Newspaper/single.php(41): comments_template()\n#3 /var/www/html/wp-includes/template-loader.php(106): include(‘…’)\n#4 /var/www/html/wp-blog-header.php(19): require_once(‘…’)\n#5 /var/www/html/index.php(17): require(‘…’)\n#6 {main}\n thrown in /var/www/html/wp-content/plugins/td-standard-pack/Newspaper/comments.php on line 187, referer: https://nasamesta.com/nastavak-rekonstrukcije-vodovodne-mreze-u-leskovcu
###

FBM
tagDiv Member

Just set it up on an entirely new site. Also without any childtheme or any other custom code.
Still behaves the same way.

The result page of the CPT search CloudTemplate always applies the header that is meant for the global regular search.

FBM
tagDiv Member

Hey,
yes, in the composer it works perfect. But in the frontend search it does not apply the correct header.

The issue only applies with the search cloud templates for CPTs.

We also dont have any caching active on the site.

Bettina
tagDiv Staff

Hello!

Did you check which header template is assigned on those pages? You can see it in the Website Manager: https://forum.tagdiv.com/tagdiv-composer-website-manager/

Thank you!

FBM
tagDiv Member

Hey Bettina,
yes the search is displaying the post type indicated by me.
BUT: It is not assigning the correct header template to the correct search template.

This is how it should look like:
Search Template Global: Header 1
Search Template CPT: Header 2

But it does this:
Search Template Global: Header 1
Search Template CPT: Header 1

Even though the Search Template CPT in TagDiv Composer displays the correct header template.

FBM
Participant
#0

Hi,

Situation:
I have a CPT and created a search result template with CloudTemplates.
The results show up and work.

Unfortunately the Cloud Template ignores the in Tagdiv Composer assigned header but uses the header of the global search template. The header does load correctly when I build the template, but when I use the CPT search it falls back to the header of the search template (global).

Is that a known issue?

Thank you for any hints.

AntonioT
Participant
#0

When I try to preview another theme I get the error:
____________________
Fatal error: Uncaught Error: Class “td_util” not found in /home/noticia2/public_html/wp-content/plugins/td-cloud-library/td-cloud-library.php:169 Stack trace: #0 /home/noticia2/public_html/wp-includes/class-wp-hook.php(324): tdb_add_js_variables() #1 /home/noticia2/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #2 /home/noticia2/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #3 /home/noticia2/public_html/wp-includes/general-template.php(3192): do_action() #4 /home/noticia2/public_html/wp-content/themes/astra/header.php(31): wp_head() #5 /home/noticia2/public_html/wp-includes/template.php(810): require_once(‘/home/noticia2/…’) #6 /home/noticia2/public_html/wp-includes/template.php(745): load_template() #7 /home/noticia2/public_html/wp-includes/general-template.php(48): locate_template() #8 /home/noticia2/public_html/wp-content/themes/astra/page.php(20): get_header() #9 /home/noticia2/public_html/wp-includes/template-loader.php(106): include(‘/home/noticia2/…’) #10 /home/noticia2/public_html/wp-blog-header.php(19): require_once(‘/home/noticia2/…’) #11 /home/noticia2/public_html/index.php(17): require(‘/home/noticia2/…’) #12 {main} thrown in /home/noticia2/public_html/wp-content/plugins/td-cloud-library/td-cloud-library.php on line 169
___________________
Can you help?
Thanks

Bettina
tagDiv Staff

Hello!

Make a test and deactivate ALL plugins except the tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
For more customizations, please import a header cloud template.
We recommend using cloud/PRO templates to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features; please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/
About pages here: https://forum.tagdiv.com/page-templates-2/ -> https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Check out this video about how to create a website from scratch: https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

joeyoungblood
Participant
#0

Using the Newspaper theme, header style 5, the logo does not correctly align to the menu, instead it appears half way down the menu bar. I’ve tried everything I can think of to fix it including custom css, but nothing seems to work.

akashjangra
Participant
#0

Hi,

I am unable remove Newspaper default image ads from Header, Sidebar etc. How can i do that. Screenshot are attached for your reference.
Header Ads
Sidebar Ads

Bordesley
Participant
#0

darrenpriest.ie is getting to a point that I am quite happy with, but I have a problem. The menu sandwich on a mobile device shows a menu I cannot edit. It has the same pages as the website menu but also has Quick Access and Courses as Headers as well as a See Pricing button. I have looked all over but cannot find a way to edit this. Please help.

Prateek
tagDiv Member

Hello!

I did that once. Put a modal button and placed the tagDiv table of contents shortcode inside the modal. It looked alright but the the toc links did not work, they did not take me to the respective article section maybe due to different DOMs.

Also, I am not sure if the inner row has any sticky funcionality, only the column and inner column have. And, when you turn on the sticky, the column sticks compared to it’s sibling column next to it in desktop layout. Since the columns on mobile are stacked, they don’t stick.

The only place where sticky works on mobile devices is the sticky header. And I tried placing the table of contents in there but they did not work. You just click the link and nothing happens.

Thank you.

Bettina
tagDiv Staff

Hello!

Do you have a sticky header or a sticky row? How did you add the anchor links?

Thank you!

Simion C.
tagDiv Staff

If you mean these settings https://prnt.sc/QOfbUcdrbkS0 those are for AdSense ads only. While the header ad spot can be used for something else than an ad, it won’t be possible to customize it using settings for AdSense ads.

But it could be customized with some CSS. I see you added the slider, looks like this https://prnt.sc/JvSmIv46rQeU What modifications would you like to make to how it looks exactly?

Let me know.

Thank you!

Sami Harputlu
Participant
#0

Hi there,

I placed anchor links /path#section, they work but once I click the anchor link, half of my header gets removed and there’s some white space appearing below the footer. Once I refresh the page, it gets loaded properly again. I tried sticky enabled and disabled, it persists. I use Newspaper v12.7.

Full, proper header: https://snipboard.io/fb7uNA.jpg

Cropped, broken header, after clicking the anchor link: https://snipboard.io/hkPjEX.jpg

Simion C.
tagDiv Staff

Hi,

Maybe it is. Should the slider appear on the whole website? Is the slider provided by a plugin? And if so, can it be displayed via a shortcode?

Depending on how you want it to be, you could simply add it inside the header ad spot, especially if it can be displayed using a shortcode. The header style you are using displays the header ad just below the header, for example https://prnt.sc/9SDN_QYLUnqS so if you add the slider in the header ad spot https://prnt.sc/Dr2JxCPx41GT then it will appear below the header.

But if the slider should not appear across the whole website, or if it cannot be displayed via a shortcode, then it will probably require modifying the header template file and adding it there, with the necessary conditions.

Let me know.

Thank you!

florisjanot
Participant
#0

I would like to have an extra option to insert a slideshow (Metaslider) between the header and the page module in the theme we use [Newsmag]. Is that possible?

https://www.omroeptholen.nl

Bettina
tagDiv Staff

Hello!

I’ve checked your website and see that your header is broken, not the News Ticker.
If you use the default template, ensure the Standard Pack is installed and active.
Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Lamb
tagDiv Member

Not related to log in in the menu as stated as object.. I mistankenly wrote this subject.. it’s about the big header menu

Lamb
Participant
#0

Hi Tagdiv team,
Sorry for this stupid question. In the fastnews template, how to increase the size of the width (from top to down) of the header menu .. I tried several options in the tagdiv edit .. none worked.
Thanks.
Lamiaa

AntonioT
Participant
#0

Any changes I do, header and footer don’t update.
Any idea I may test?
thanks

penacovactualpt
Participant
#0

Hi there
I have a weird problem in this homepage https://penacovactual.eu/
Newsticker is broken and it breaks also the header part.
Newsticker is showing news titles in list form
Does anyone know something about how to fix this problem?
Thank you

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