- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
By using one of the demos, does that mean we cannot further customise or install third-party plugins? I can’t seem to get them working.
Thank you.
Hello glavred,
Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed: http://screencast.com/t/NqzloVgyUJB. In your case, it does not necessary to buy another license because it is the same project but in another language, right?
Thanks for your question!
Hello KoreniZivota,
It seems to be a bad theme installation. Try to make a new clean install from scratch via FTP way, clear all your caches and check the results.
Hope this helps and let us know how it goes!
Thank for the message!
Hi,
I have inspected your website but I do not see the problems you are mentioning – https://www.screencast.com/t/rp9H74lQMHsi Please note that multiple factors can affect page loading speed, like plugins for example. Try disabling all your plugins except the ones bundled with the theme and check again.
Here is a link to the recommended cache plugin – https://forum.tagdiv.com/cache-plugin-install-and-configure/ and also a tutorial about improving page speed – https://forum.tagdiv.com/how-to-make-the-site-faster/
Thanks
I got an email from Envato Market telling me that Newspaper has an update and can be found in the downloads.
Once it downloads, it is requesting I download the whole thing again. Can’t we update from within WordPress without a reinstall?
Dear Bogdan,
We use your theme for our own company’s website (we do not make websites for others) and quite happy with the product. We are going to introduce a second language to the website but I am reluctant to use any plugin for it (you suggested one plugin some time ago but it seems too complicated for me). I am thinking about installing another copy of the theme on a separate hosting account and use the second language there. Will it be violation of the license? Will I be able to activate the second copy?
Thanks in advance for your reply.
Hi,
Maybe I am not understanding this correctly, but you seem to be talking about different posts – https://www.screencast.com/t/9sivZ24M2 – https://www.screencast.com/t/Ac7vIRHiUx8j Also please note that a delay is possible if you are using a caching plugin, and you do not have this option enabled – https://forum.tagdiv.com/ajax-view-count/ It is recommended to use this caching plugin with these settings – https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thanks
Hi,
This is a strange issue, I suggest you disable all your plugins except Visual composer, clear the cache (very important) and try again to enter some code in the custom css section. Maybe some plugin is interfering with this field in your case. What about the other custom fields, is the same problem present? If nothing works you could try to make a fresh theme install by FTP – https://forum.tagdiv.com/install-via-ftp/ Please let us know how it goes.
Thanks
Hello WakeUpCallProject,
You should make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core file and check the results. For more references about this method, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Thanks for your understanding!
Hello Ivan,
First let’s start by removing autoptimize. That makes things worse. Please remove any customization you made and revert the theme. Please disable all plugins except the tested and recommended ones: https://www.screencast.com/t/VOeWxr4li6Y
Please make sure you increase the system status parameters like so: https://forum.tagdiv.com/system-status-parameters-guide/
The use this guide to increase your site speed: https://forum.tagdiv.com/how-to-make-the-site-faster/
Make sure you use a caching plugin like so: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hi,
Please note that page speed optimization does not depend entirely on these plugins. There are many factors that can negatively interfere with page loading. Please follow these guides carefully, for the cache plugin configuration – https://forum.tagdiv.com/cache-plugin-install-and-configure/ and for page speed optimization – https://forum.tagdiv.com/how-to-make-the-site-faster/ This should optimize the loading time on your site as best as possible, also please try to make the tests without any plugins except the ones bundled with the theme, for more accurate results, because some plugins could have a big impact in this matter.
Thanks
Meranda Devan
you likely want to start your own topic.
You can update the theme from the panel, but you need to download the theme zip from Themeforest, then install that zip by uploading from your hard drive.
Alternately, it’s wise to learn how to FTP, as this is the best method to upload theme update while deleting old folder, making backups of images, folders, etc., and uploading any plugins included with theme you actually use.
Gravatar (avatar) is part of WordPress, not the theme.
So, you either need to hack the WP install to replace default graphic, or, as suggested, use a plugin which allows you to set your own gravatars/avatars per author or as default.
You might want to read up on the WordPress.org codex to learn how the basic functions of WordPress work, to help understand elements like this.
(( I don’t work here. ))
Hi. Can someone help me please with blocks, tags and ads. Ive been reading the documentation for days and there is very little assistance if you are not 100% familiar with the theme to start with, and even less on the videos. Im desperate.
Hello Ginfox,
After trying to re-install the demo, you should check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Also, you should check your server permission to be enabled so to be able to load data to your website.
Hope this help and let us know how it goes!
Thanks for your understanding!
Hello manuelcodiga,
Try to make a new clean install via FTP way and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. If the problem is still there after this, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for the message!
Hello wash,
I have inspected your website and I did not saw any problems with your mobile menu on the desktop version. This type of errors happens due to your memory cache or server cache. Try to clear all of this and also, if you are using some untested plugins, disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
Hope this helps!
Thanks for the message!
Hi,
Please read this guide to help you install the Revolution slider plugin, found in the theme package, plugins folder – https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ and how to import slider demos – https://forum.tagdiv.com/import-revolution-sliders-on-demos/
Also here is a link to the official full documentation for the Revolution slider – https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
Thanks
Hi,
I have some issues with my site. It loads extremely slow and have some problem with the data base.
I have installed WP super cache, but after the issues start I installed Autoptimize also and made some changes in .htaccess file for gzip compresion and leverage browser caching. I also stop wp-cron job and activate cPanel cron job for the site.
Unfortunately that didn’t help and my site is still slow if load, because sometimes it do not load and give Error in database connection or 500 internal server error…
I contacted my VPS provider and they answered me that it is theme issue.
The theme is written in a way that each time somebody visit the site to perform the calculation of posts due to pagination on the site. The exact MySQL query is:
//
SELECT SQL_CALC_FOUND_ROWS wpvr_posts.ID FROM wpvr_posts INNER JOIN wpvr_postmeta ON ( wpvr_posts.
//
And said that this calculation every time overloading the server.
I thought that it is because I have thousand of posts and on the home page is loading “Recent post” with pagination and that way I have changed Hime page to default template and now I haven’t pagination on home page, but the problem is still exist…
Would you have any idea what is the problem and how to resolve it?
My site is: http://petrichnews.info/
Thank you in advance for your time and assistance!
All the best,
Ivan
Hello, I have installed Newspaper in http://www.lavozdelviso.com and, since last week, when I entered the web on any device, it always load the mobile version instead of the desktop, what can it be?
Hello,
But problem is with all other plugins, If I install any other plugin I have same issue? Is it problem with version of VC. Can you provide me latest version of VC plugin? Please, this is not custom work, I have a problem with basic funcionality of theme.
Regards,
Marko
Hello,
@mbjayasekara unfortunately we have not tested wp-rocket so i cannot say for sure if it will work properly or not. We recommend WP super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
@rudy_roth
For google analytics you can use the theme panel section destined for this type of tracking: https://www.screencast.com/t/L4petf7ZCCR
Thank you!
One more question:
when install demo I have this error:
tagDiv importer detected an error. The importer will try to recover and continue to install the demo after you click ok on this dialog.
Steps to troubleshoot:
– Check the permissions on your upload folder
– Please make sure that WP_DEBUG is set to false in wp-config.php
– Contact our support via email contact@tagdiv.com (please provide your product license key
thanks
Hi,
The mobile theme is fully compatible and tested properly with the theme so it should work without any problems. Try removing and installing the mobile theme plugin, while deactivating all your plugins except the ones bundled with the theme (very important) to rule out any interference. If this does not work you could make a fresh theme install – https://forum.tagdiv.com/how-to-update-the-theme-2/ and check again. Please let us know how it goes.
Thanks
