- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Hello,
The update process cannot be done through the envato automatic update since the theme version did not get changed. Please use either the ftp method or the wp method. Not the envato market plugin.
As for the plugins, you simply need to deactivate and delete files for the current plugins (visual composer, social counter and revolution slider) and then install them again from here: http://screencast.com/t/nGoc0tH27
Thank you!
Hi Bodgan,
I followed your suggestions and guide on updating the theme, and went with updating the theme with Envato WordPress plugin and followed the steps listed there (option B: at ). While I have downloaded the latest version of Newspaper theme from downloads section of my themeforest account but as per the instructions with Option B with envato there was no requirement to re-install the theme so I didn’t do it or find a way to do it either from the dashboard.
Just to add more details, I didn’t find the Update available as in Step 6 in the how-to update theme page (listed earlier) but API test returned successful. Regarding step 7, I couldn’t follow Update the plugins. Please suggest me in how to execute step 7. Right now, I continue to face the issue and the problem persists. I would need your further guidance and help in resolving the issue.
Many thanks.
Haj
Hi
The install process for child theme is the same as for the main theme, you just need to upload the zip file in WordPress. The child theme for Newsmag theme can be found in Newsmag-tf/code folder: http://screencast.com/t/Q5of9Zof5F For more details about child theme please check this link: https://codex.wordpress.org/Child_Themes Also you can find our documentation here: https://forum.tagdiv.com/newsmag-child-theme-support/
Hope this helps.
Thanks!
Hi,
We have tested also the beta version before the release and did not found any issues. Also we(support team) use latest wordpress version on our local install and we did not found any issues. So it should work properly.
@Piyush Bandi I suggest to disable all your plugins except Visual Composer , clear all the caches and see if the issue persist as we did not found any issues using wordpress 4.6. I think that a plugin you use cause this error.
Thanks!
Hi,
We also use wordpres 4.6 on our local install and also we have tested the beta version before the release but we did not found any issues with the category tag on post page.
Please disable all your plugins except Visual Composer to make sure that it is not a plugin issue and also clear all your caches.
Let us know and provide a link where you get this issue so we can inspect it.
Thanks!
Hello, so I updated to the latest version of NewsMag and going to re-do it all since I can’t seem to just update the current 1.7.1 correctly.
I been looking through the forum (Maybe I missed it?) but I couldn’t find how to install a child theme?
Hello,
This issue is a known one caused by caching plugin. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please also check for any hosting cache or cdn server (do not use rocket loader)
As for the ads, they seem to work fine on mobile as well: http://screencast.com/t/jeJFtk1SR3
Thank you!
Hello,
It’s not the phone itself that causes the issue but the browser. Please install one of the supported browsers on your phone: http://screencast.com/t/fa97e8mJ
I;m not sure what browser does the htc have but most likely it;s not supported.
Thank you!
Hi,
Thanks so much.
how do i install the demo you showed? too much work doing the visual composer
Thanks
Hello,
Each demo has it’s own unique style that is custom designed for that demo. Most of the times these elements cannot be replicated on another demo without customization. if you like the look of one demo, the proper way to go about it is to install the demo, not try to replicate it on another demo as most of the demo styles are custom made.
Thank you!
Hi,
You will have to update your theme as there was a problem with the mobile theme and the previous version of the theme. Please use this guide and re-download the theme and install it like so: https://forum.tagdiv.com/how-to-update-the-theme-2/ The version will still be 7.3 as we did not change the version. We only replaced the faulty pack with the correct one.
let us know how it goes.
Thank you!
Hello,
The errors seem to be related to the mobile theme files. Please make sure the file structure is intact. Please remove your current theme install and use one of these 2 methods to install the new version of the theme. Download the theme again from envato and use that package to install the theme:
https://forum.tagdiv.com/install-via-ftp/
https://forum.tagdiv.com/install-via-wordpress/
Please also make sure you disable all plugins except visual composer. clear cache and reset cdn files as plugin conflicts can also affect the theme elements.
Also please make sure you update visual composer. You need version 4.12 installed for the latest theme version to work properly: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Hi,
You will have to update your theme as there was a problem with the mobile theme and the previous version of the theme. Please use this guide and re-download the theme and install it like so: https://forum.tagdiv.com/how-to-update-the-theme-2/ The version will still be 7.3 as we did not change the version. We only replaced the faulty pack with the correct one.
let us know how it goes.
Thank you!
Hello,
Please use one of thse 2 methods for the proper installation of the theme:
https://forum.tagdiv.com/install-via-ftp/
https://forum.tagdiv.com/install-via-wordpress/
Thank you!
Hi,
we want to start a stop on our Newspaper themed website.
we have installed the woo-commerce plug in but it doesn’t look the way we want it.
we want to have a shop landing page that would show categories and products.
the way it looks now, makes it look like a blog post
we need help
Warm regards
Hello,
Thanks for your advice, issue has been solved successfully.
I have deactived, deleted and reinstalled almost all the plugins and I think the problem might come from Jetpack. Now everything works fine.
Thanks again.
Regards !
Hi
This happens because you have magazine demo installed and that is the default layout for that demo. Try to comment or delete the indicated code from demo_style.css then test the site again: http://screencast.com/t/mDdDZQ8YteCO
Thanks!
Hello,
I even tried reinstalling everything again: wordpress + Db + Newspaper + plugins
I was able to narrow the problem to a single plugin: All in one wp security & firewall
When I have this plugin active, some theme panel options are not shown, like in the image above.
Even with the plugin active but with no configuration (just the install), the error persists.
When I deactivate this plugin, everything works, no matter if I use http://www.site.com or just site.com
I already made a clean install of this plugin, but seems that it’s during the install process that it conflits with the theme panel. The obvious option would be to not use this plugin, but it’s kind of annoying because everything was working before the theme update and this plugin gives me important information that I wouldn’t like to not have.
Any ideas of what I can try next?
Thank you!
Hi
Before making any changes in your site make sure you do a full backup to your current wp-install and the database also: https://codex.wordpress.org/WordPress_Backups
Please provide your site url so I can have a closer look and get back to you with a more accurate answer. Meanwhile consider reading our documentation were you can find lots of useful information regarding theme’s features: https://forum.tagdiv.com/newsmag-newsmag-documentation/
If you already have your own content on the site I assume that won’t help to much if you also import our demo content. I think it will be easier to install a demo without content, so only the layout will be imported.
As a note please open a new thread with all necessary details about your issue/request as it is more easy for us to answer and any possible confusions will be avoided.
Thanks!
Hello,
Please try to do a clean install of the theme via ftp and make sure your wordpress install and the DB is intact. You can use this method: https://forum.tagdiv.com/install-via-ftp/
Please also clear all caching from the hosting cdn or cache plugin.
Thank you!
I have a pretty big site with 5500+ posts and when trying to migrate from a Studiopress.com theme to Newsmag the upper grid/module showing the latest featured stories doesn’t show up at all.
Since I am new to Tagdivs themes I can’t find where to control the upper grid/module.
I do find the page called “Home” but how to customize the page? Is this the place to control the upper grid/module?
Another question: should I install Newsmag with or without demo content? What is most helpful?
Hi
Try to update the theme at current version available on themeforest, V 7.3: https://forum.tagdiv.com/how-to-update-the-theme-2/ Also try to delete the current mobile theme plugin then install it again after you update the theme. During the update process try to deactivate all plugin except Visual Composer to make sure that there are no conflicts.
Let us know how it goes.
Thanks!
I have recently installed Newspaper 7 theme. I chose the magazine demo and i see that the first oage of my site has my posts but not my catefories. It has the categories names of the demo. In wgich section of theme panel do i change the grids of the first page layout?
*SOLVED: Uninstalled and re-installed Visual Composer.
*PS: didnt know it was possible to install VC via the theme’s panel. thanks for that!
Hi there,
We have just purchased the theme yesterday. We are using the latest WordPress.
But unfortunately after installing the demo, the site went blank. I checked the plugins and found out that VC plugin was causing the error. When I enable it, the site won’t load below the menu. When disabled, it loads the site with all the VC codes.
Can you help me out on this?
Thanks.
