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Bogdan B.
tagDiv Staff

Hi,
If you want to replicate that css style from our cars demo, you can simply access this file and see every css change made specifically for the demo: http://screencast.com/t/0cFA6nuK
(why not install the demo directly?)
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
I’m not sure why you receive the error but have you tried to manually add the plugin to the plugins folder of wp using FTP? If everything else fails this is the way to go: http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/
Let us know how it goes.
Thank you!

dirk
Participant
#0

dears

After creating a custom sidebar. I inserted in the custom sidebar the TD_block1, weather widget, and recent post widget.
Everything worked fine and after going back to Appearnce/widget, there was no content shown anymore in the widget containers, only the standard “newspaper” widget container is OK.

I followed Your advice, have installed the latest version of newspaper (7.2), updated the plugins and deactevated them.
Still the same issue. ( its not a plugin issue as it seems)
I even cancelled the custom sidebar, same result.

Kindly let me know what todo . its even urgent because I am running the site now as production site and can´t go back.

Thank You in Advanced

Dirk

dirk
tagDiv Member

dears

I do have the same issue.

After creating a custom sidebar. I inserted in the custom sidebar the TD_block1, weather widget, and recent post widget.
Everything worked fine and after going back to Appearnce/widget, there was no content shown anymore in the widget containers, only the standard “newspaper” widget container is OK.

I followed Your advice, have installed the latest version of newspaper (7.2), updated the plugins and deactevated them.
Still the same issue.

Kindly let me know what todo . it even urgent because I am running the site now as production site and can´t go back.

Thank You in Advanced

Dirk

Bogdan B.
tagDiv Staff

Hi,
JS errors are generally caused by plugin conflicts, but they can be also caused by custom code.
Please disable all plugins except visual composer (all at once) and very important, clear your cache and reset cdn files. Then test again. If the problem is still there, please check for any custom code you might have in place and test without it. Restore the theme to it;s defaults or create a testing platform with a fresh install of wp and the theme and check there.
Let us know how it goes.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
You can find the demo in the theme panel->demos here: http://screencast.com/t/iEvNsvsrVWsZ
All our demos are free and included in the theme package.
https://forum.tagdiv.com/installing-demos/
Thank you!

drfrancky
tagDiv Member

My site is http://riders.live/
Down at the left side is a Instagram picture. If you browse the site via PC and click on the picture you will be redirected to Instagram and the picture will be shown. But if you browse http://riders.live/ via iOS device WITH Instagram APP installed, when clicking to the image you will be redirected to a private profile because some how the link is truncated.

Bogdan B.
tagDiv Staff

Hi,
I think you need to look again at the link from step 1. What do you mean there’s no zip? : http://screencast.com/t/0ekeTBVQIZ Just download the zip from the link and install it as any other plugin you install with the ‘add new plugin’ button from wp
Thank you!

Andrei L.
tagDiv Member

Hi

Note that the Speed Booster plugin disable itself when an incompatible plugin it’s installed. We added this measure to avoid conflicts with the plugins that won’t allow to move their CSS/js resources at page bottom. To keep it always activated comment or delete the indicated lines from td-speed-booster.php: http://screencast.com/t/RZLIOPUNdqh You can check this topic for more information about speed booster usage: https://forum.tagdiv.com/topic/speed-booster-questions/

Hope this help.
Thanks!

Andrei L.
tagDiv Member

Hi

Please make sure that you follow our documentation in order to install our theme: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ If you still can’t manage to update it from your dashboard try the ftp method https://forum.tagdiv.com/newsmag-install-via-ftp/
Let us know if you need further asitance on this.

Thanks!

sbackholm
Participant
#0

Friends,

I’m running version 7.2 of the theme and I installed the latest version of Visual Composer that came bundled with the theme.

The issue I’m having is that my site is only displaying in one column, even though I have setup a 2/3, 1/3 layout on the homepage. I’ve search the forums for similar issues, but I’ve yet to find a fix.

Any help would be appreciated.

Link to site: http://bit.ly/29vORUy

Here my homepage:

[vc_row][vc_column][td_block_big_grid_slide category_id=”882″ limit=”8″][/vc_column][/vc_row][vc_row][vc_column width="2/3"][td_block_2 custom_title="DON'T MISS" category_id="878" limit="6" ajax_pagination="next_prev"][td_block_1 custom_title="Everyday" header_color="#f65261" category_id="5" ajax_pagination="next_prev"][vc_raw_html]JTNDZGl2JTIwc3R5bGUlM0QlMjJmbG9hdCUzQSUyMHJpZ2h0JTIyJTNFJTBBJTNDc2NyaXB0JTIwdHlwZSUzRCUyMnRleHQlMkZqYXZhc2NyaXB0JTIyJTNFJTJGJTJGJTIwJTNDJTIxJTVCQ0RBVEElNUIlMEFPQV9zaG93JTI4JTI3Y2F0ZWdvcnlfYmFubmVyJTI3JTI5JTNCJTIwJTJGJTJGJTIwJTVEJTVEJTNFJTBBJTJGJTJGJTIwJTVEJTVEJTNFJTNDJTJGc2NyaXB0JTNFJTNDJTJGZGl2JTNF[/vc_raw_html][td_block_19 custom_title=”Sports” header_color=”#82b440″ category_id=”2″ limit=”6″ ajax_pagination=”next_prev”][td_block_2 custom_title="Featured Business" header_color="#ff3e9f" category_id="8" limit="6" ajax_pagination="next_prev"][/vc_column][vc_column width="1/3"][vc_widget_sidebar sidebar_id="td-default"][td_block_slide category_id=”8″ sort=”random_posts” custom_title=”Business”][/vc_column][/vc_row]

Regards,
Stephen

RBKMTM
Participant
#0

Hello,

If you see on my main homepage, and on my category/posts pages.. i have the social counter widget installed.

But for Facebook it keep saying 0 and for instagram it says 0 as well.

Instagram only has 1 follower, but our facebook has over 12k fans/likes

our website is http://www.tathaastu.com

please help!

thank you!

ps- we followed the instructions properly in getting the app ID and security token and all that. we also have the newest plugin version 4.1

BGrannan
Participant
#0

Received this error:
Could not create directory. /home/content/60/10889760/html/wp-content/themes/Newsmag/

Please help me.

Thank you,
Brenda

simchris
tagDiv Member

This is a commercial theme, not part of WordPress.org – so you can’t update it from there. You need to update it from your ThemeForest account, the same way you installed it the first time. See the docs ( links right side of page) on how to update theme 🙂

pierpaolocorso
Participant
#0

Good evening
I received by mail the notice of an update available for the theme. How can I install it via wordpress ? How is it on the bulletin board does not give me any notification in updates ?

Breno Bernardo
tagDiv Member

But not appear the edit button on the page.

The pluglin is already installed

cdeloach
Participant
#0

I just installed the new version, and I am having all sorts of issues with the Mobile Navigation menu. Please take a look: http://hebron2.selectlineup.com

Ever since the mobile navigation was upgraded, I have not been able to update my main site due to sporadic issues with the navigation. Here is my production site: http://hebronhawksbaseball.com

Please help

Geomancer86
tagDiv Member

Thanks Alin, I have tried before with thumbnail upscale and force regenerate thumbnails but it didn’t work, maybe I was doing something in the wrong way..

Just to be sure, I installed GD Library, because I’m not sure that it was installed when I tried before, and I’m running a complete thumbnail regeneration..

I will report back in a while because there are 12k images to regenerate 😛

Alin [tagDiv]
tagDiv Staff

Hi,

From what I see your thumbs are not generated, please try to regenerate them using Regenerate Thumbnail or Force Regenerate and see how it goes. Also please make sure you have GD Library installed as wordpress requires it for cropping. You can see it in your Cpanel, if not, contact your hosting provider.
Let us know how it goes and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

The theme has some server requirements and also there are some recommendations for php.ini for better wordpress and theme functionality – https://forum.tagdiv.com/system-status-parameters-guide/ Like it is specified in that guide this may differ from server to server and it is recommended to read your host documentation for this or ask them about this to tell you where you need to make these changes and what are the limitations in this regard.
Also if you did not have this issue before and the theme worked properly, this means that you have changed something to your current install, maybe a corrupt htaccess or low php memory, you can read more about this here what are the steps to debug this issue – http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Thanks!

Andrei L.
tagDiv Member

Hi

I’ve checked your site and noticed that you’re using an older version of Visual Composer: http://screencast.com/t/IWpq7WB1EA Try to update the plugin at V 4.11.2 which is included in theme’s path. Just deactivate and delete current plugins’s version then go to Plugins panel and install it again: http://screencast.com/t/1wmOqpKJL
We will release a new update in shortest time so you can check your themeforest account and also update the theme at V 7.12 and Visual Composer at V 4.12. For more detail about the update process please check these links: https://forum.tagdiv.com/how-to-update-the-theme-2/https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Hope this helps.
Thanks!

Andrei L.
tagDiv Member

Hi

After you install Font awesome for menu plugin add this line in header-menu.php file like here: http://screencast.com/t/hLcvKbwUBTwhttp://screencast.com/t/wvXrBLS9b

Let me know how it goes.
Thanks!

Radu88
Participant
#0

Salut,

I’ve got a problem, hoping you guys might give me a hand. I’ve installed the template and imported the demo data here – http://businesslifeandcoffee.com/new/ – as you can see, there are some issues with shortcodes. Any tips on how to fix it? Do you need logins?

Bogdan B.
tagDiv Staff

Hi,
Maybe the installation process was not done properly. Please use this guide to do a fresh install of the theme: https://forum.tagdiv.com/install-via-ftp/ Please also remove all plugins except visual composer and clear cache and cdn if you use it.
Let us know if you still have trouble with it.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
We are not aware of such changes being made to the theme files. Speedbooster does not add or remove code from the theme files. Please use ftp and not the wordpress editor as the editor is unstable and could mess things up. Please also update your child theme and use the one provided in the main theme package.
Our theme does not re-write it’s own code and speed booster is not capable of doing that.
Please do a clean theme install via ftp: https://forum.tagdiv.com/install-via-ftp/ (replace all files, not just particular ones) then test again.
Let us know if you still have issues with this.
Thank you!

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