- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagNewsmag theme support
- NewsmagCustom Post Type Support
- NewsmagImport / Export theme settings
- NewsmagHow to add icons in the menu
- NewsmagRequirements for Newsmag
- NewsmagNewsmag documentation
- NewsmagHow to update the theme
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagFeatured image or video
- NewsmagAuthor card
Hello,
Unfortunately this error could come from a big number of problems. It is a general error and we cannot pin point it to a specific thing. I believe it happens due to your server configuration which is not responding, it could be due to a delay or it could also be a temporary issues so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this so you could also test this on a fresh wp install and let us know if you still get the same result. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.
Thank you!
Hello finanztip ,
Normally the Envato policy allows the use of a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed: http://screencast.com/t/NqzloVgyUJB.
Thank you!
Hello Lewis,
I’ve checked your site and I saw that you use and old version of Newsmag (1.5). First of all, please try to disable all the active plugins and install only the plugins that come bundled with our theme. You should update to your Visual Composer to ultimate version (4.8.1). After this changes, if your problem is still there, please try to update your theme to ultimate version (2.3.2).
Before to update, please backup the whole current theme installation as well as the database and wp install: https://codex.wordpress.org/WordPress_Backups
After this, you can use the ftp method from theme’s update guide to uploading theme’s files and remove the previous theme files before uploading the most recent ones then test this again and let us know how it goes.
You can find a video tutorial on how to do this in theme’s update guide here: http://screencast.com/t/jNFnYQ0ONo – https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Thank you for the message!
Hi
I believe it happens due to your server configuration which is not responding, it could be due to a delay or it could also be a temporary issues so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this so you could also test this on a fresh wp install and let us know if you still get the same result. Also make sure that your permission for the upload folder are set correct. You can try this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) if you have access to it or if not please contact your hosting provider.
Hope this help.
Thanks
Hi
I am trying to figure out how i can create content blocks like on your live preview?<a
http://demo.tagdiv.com/newspaper/block-1/
do you maybe have more demo installs where this is already build in and i only need to edit?
Or can you help me to create those blocks with newspaper?
Thank you in advance
Dawid
Hello,
We’ve just installed a widget side bar with my perusal information an photo. For some reason, you now only see the side bar on the lowest part of the website. Obviously, we would like to have this information on the above part of the homepage. What do we do wrong? Thank you very much!
(http://blog.happysinglemoms.nl)
Thanks!
Best, Myra
I can’t install the demo content on my Website.
I’ve already activated the theme with my purchase code.
Hi,
Can we use the purchase code muliple times?
I’m asking because we currently have installed the newsmag theme in our testing environment. After testing and configuration we want to move the theme to our website. We did not yet put in the purchase code in the testing enviroment, because we do not know if we can use the purchase code again for our website.
Thanks for your help.
Kind regards
Ben
http://screencast.com/t/rvktfeU1HhP
If you have this landing page installed i cannot access your website.
Hi. I tried to install demos by the install demo function of this theme, but it always show an error and fails,please see my attached image
Is there a way to fix the error or another methods to install the demos?
Hi,
This is the strangest thing. WordPress has stopped working on my laptop, although it does work in two other laptops that we own. The problem occurs not just on my website, but in a local installation that I have on my laptop. Basically with my laptop I cannot publish material on my website. I can’t make a WordPress post, add images, or click most of the platform’s buttons. It happens with both of the browsers I use, Firefox and Chrome. All Visual Editor buttons are missing, and the ability to switch from Visual to HTML is not working. I can’t Quick Edit any of the postings or comments – I can’t even click Screen Options or Help. Even worse, all the buttons in the theme panel are not clickable any more.
I upgraded to WordPress 4.4 from my local installation but the problem still is there. I also disabled all plugins, but it didn’t work either. I run Newspaper 6.5.1 and WordPress 4.3.1
What can I do? Can I reinstall some JavaScript that may not be working on my machine?
Any help is welcome!
Lola
Hello Ecrea,
I’ve checked your website and I saw that you have some js errors in your console, like this: http://screencast.com/t/JoMEzgBh …
First of all, please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundled with our theme. I saw that you have a big list of plugins and some of those are not tested with our theme and might produce conflicts.
Here, http://screencast.com/t/nOIuuSWpvE you can see our list of plugins tested. You should also check your system status parameters: http://screencast.com/t/bpnfaltKJ and try to get them all green by following this tutorial: https://forum.tagdiv.com/system-status-parameters-guide/ After you have followed these steps, if your problem is still there, please let us know.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
I have newspaper v6.5 installed on my website.
URL – https://www.naukrinama.com
I want to put a button ahead of the post title that will contain a URL. The URL would come from a custom field attribute that I have created for a post.
For Example – http://gadgets.ndtv.com/mobiles/news/meet-the-android-phone-with-a-humungous-10000mah-battery-776134 (See the button next to title)
Can you tell me how can this be achieved and where exactly I have to make the changes ?
Hello dmalhotra,
I’ve tested on my side with the ultimate version of WordPress and the category pagination seems to work perfectly. Please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundled with our theme. After these changes, if your problem is still there, please send us an email at contact@tagdiv.com and provide your log-in information so we can take a look at your page setup. Please also provide a link to this topic so we know who you are.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
I’ve tested on my side with the ultimate version of WordPress and the category pagination seems to work perfectly. Please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundled with our theme. After these changes, if your problem is still there, please send us an email at contact@tagdiv.com and provide your log-in information so we can take a look at your page setup. Please also provide a link to this topic so we know who you are.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello minhtien0408,
Please make sure that you have installed the latest version of Social Counter (3.1). To be sure that you have used this version, please check in your Social Facebook Settings if you have this fields http://screencast.com/t/wItNbwKUGq9w (Facebook App Id, Facebook Security Key, Facebook Access Token), otherwise, please remove your social counter plugin and install from Plugins Section within Wp panel, like this: http://screencast.com/t/dM3Dig1Cbd7 .
For more information about this, pleae consult our documentation, here: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/
After these changes, if the problem is still there, please let us know.
Hope this helps!
Thank you for the message!
Heh …. well, the short version would be … just install the main theme, don’t use child theme at all; don’t even upload it. (I don’t use child themes on ANY of our sites or client sites.) So, this way you have one set of things to optimize, manually minify, one set of functions, css, etc.
Just keep track of snippets with a map of which files/customizations you do. SO, when there is theme update you can paste in your functions.php changes into new file, for example; or if you mod the main style.css – make not of what you changed (e.g., search/replace default fonts). Use a good text editor with line numbering — so, you keep track of “I edited the hook at line 55 in file /theme/includes/td-whattheheck.php” etc.
Faster – no CSS redirect from child to parent; no mix of files, smaller to do backup of your site via FTP, blah blah blah.
So – that was short version. Long version would contain a lot of other commentary you don’t need to hear from me on this topic 😉
Hello all,
I know there were some discussions about child themes and that Chris S is against child themes… but I never got a clear answer to the question: do I really need child theme?
Let me explain my situation: I have two websites running Newsmag with child themes. In the next few days and weeks I’ll launch two more websites (one with Newsmag, another perhaps with Newspaper – but I think it doesn’t matter, right?). Since shortly I’ll be running 4 sites, I want to make my life a bit easier by – unifying them. So my questions for you would be:
1. To continue using child themes or not? i.e. should I use child themes on new websites?
2. If you think I should abandon child themes, what is the proper procedure for new website installation? Just forgive child theme and use Newsmag as the only one or? And more important question, what to do with existing websites? If I just delete child theme, what would happen? Should I do something more than just deactivate child teme?
Chris S, I’m dying to hear your thoughts… 🙂 and others opinions too!
Regards,
Plamenko
Hi,
I have just installed the theme and am having problems with the search bar; https://www.ordinarygamer.co.uk/
When pressed, the drop down search bar that appears shows off screen on the left hand side rather than under the magnifying glass.
Any ideas?
(please ignore all the missing images, it’s in dev – just taken from maintenance so you can all see and look at the code etc)
Thanks
Hello,
Can someone help me get rid of the quotation marks of vevery single page of my website?
I already reinstalled the whole theme again, still can’t figure out.
Please advise.
Hello crictracker,
I’ve check your website and I saw your problem with Category pagination. Please try to disable all the active plugins, except Visual Composer, clear all your caches and install only the plugins that come bundle with our Theme and try again. The problem may be caused by conflicting plugins.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello ronaldliive,
I’ve checked your website and I saw the error. Do you have any customization on your theme? Please try to update theme to the ultimate version.
You will have to re-add/add some options as the theme contain now more features. If you run the import script after the update it should – https://forum.tagdiv.com/how-to-update-the-theme-2/
Before update please backup the site (database and files) – https://codex.wordpress.org/WordPress_Backups
You have to remove theme via FTP and install the new one and also the plugins that come with the theme files, you can find them it in the theme package inside the Plugins folder – http://screencast.com/t/lkrma6blYE
Also, please try to change your modules on category and check if the problem persists. http://screencast.com/t/owBvphWu
Hope this helps and let us know how it goes!
Thank you for the message!
Hi catalin,
I tried disabling plugs in on the main plugins tab of WordPress as well as the plugins on NewsMag panel. But it didnt work. My suspects are the new plugs in installed by my friend:
Autoptimize
Optimizes your website, concatenating the CSS and JavaScript code, and compressing it.
EWWW Image Optimizer
Reduce file sizes for images within WordPress including NextGEN Gallery and GRAND FlAGallery. Uses jpegtran, optipng/pngout, and gifsicle.
Unveil Lazy Load
This plugin makes lazy-image-load possible to decrease number of requests and improve page loading time, and uses a lightweight jQuery plugin created by optimizing Unveil.js in order to only load an image when it’s visible in the viewport.
ZenCache
ZenCache is an advanced WordPress caching plugin inspired by simplicity. Speed up your site (BIG time!) with a reliable and fast WordPress cache.
But not sure on which one from them or if there is any.
The AJAX Preload stopped working last week while the Smart sidebar just a couple of days ago, I can’t track if which plugin has affected it.
My other suspect for the Smart Sidebar is that I put an tagdive Slide. I already removed it tho.
Thanks
Hello,
* The social counter plugin needs to be updated as well. Please remove the old one and install the one that comes with the current version of the theme. A few things have been changed regarding the facebook buttons in the current version 6.6.1 because of facebook changes. Please follow this tutorial to see how to set it up: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
* Unfortunately the update script does not show in the current version. We are going to fix it in the new version. Please send us an email at contact@tagdiv.com so we can provide it. Please include a link to this topic as well.
* As for the sticky menu you can set it from here: http://screencast.com/t/MhlTePSAZQi
Thank you and sorry for the inconvenience!
Hi,
I have just updated the theme from 4.6.1 to 6.6 using this manual: https://forum.tagdiv.com/how-to-update-the-theme-2/
– I updated Visual Composer, Social Counter and WP-Booster from the 6.6 installation file
There are two issues
1. This message is above my the theme:
wp booster error:
Please update your [tagDiv social counter] Plugin!
2. There is no ‘update script’ link in the ‘welcome’ tab (admin -> newspaper -> welcome)
How to get this working?
Thanks!
