Hi Calin
Just to confirm that 11.4.3 does NOT fix the mobile menu for me – will leave installed though for more testing and email logins to support if necessary
Thanks
Pat
Hello!
Please make sure you uninstalled the Mobile Theme plugin, your cache plugin and see the results.
Thank you!
Hi Thomas,
There was another report about this problem, that the tag filter is no longer working correctly.
We made some tests on our installs but for us the filters are still working like in previous version. Are you agree to let us to inspect this problem on your website or a staging? If yes, then please contact us via email at contact@tagdiv.com we’ll check it and see what is happening with the filters.
Thank you!
Hi Team,
I had installed prebuild website “COV-19 Italy Report PRO” on my website foreignpolicywatchdog.com but it missing lots of feature after update.
Feature like infinite scrolling on blog page.
also I want to disable feature images for listing blog on other page but no option also saw limited option tto customize mobile website.
Can you please help?
Hi,
I am trying to update the Newspaper theme 11.4.2 to 11.4.3. When I switch to Newspaper welcome tab it prompts me to this:
1st step – “Start your website”
2nd step: “Install or update the required plugins”
I am not getting any option to update the theme from 11.4.2 to 11.4.3
Please help…….. Thanks & Regards
I’m trying to change the preinstalled Gossip Logo to an Image and keep
the image the same size as the rectangle shaped logo.
I see how to change the logo text but I want to remove and add image as mentioned.
If I try to upload an image in the element section it places the image under the
logo text.
I would also like to keep the same header layout as I like the way it looks.
Thanks!
HI,
now it is showing
The webpage at https://www.blazenews.in/wp-admin/post.php?post_id=505&td_action=tdc&tdbTemplateType=page&prev_url=%2F%2Fwww.blazenews.in%2F might be temporarily down or it may have moved permanently to a new web address.
and still not working, I literally deleted WordPress and reinstalled in cpanel.
When I updated the theme to the lates version the website is broken, the header dispaear and it is a real dosaster.
The AMP plugin is installed but is not in the left side bar and is not working at all.
I need you to fix this problem, do not send me how to, you just do it.
I have paid support for these moments.
Let me know hoiw can I send the WordPress credentials as a secure way.
Thanks!
Why is it that every time I update the newspaper theme I have to manually re-install the plugins and re-activate the theme with my purchase code and then have to go back to the theme panel and re-enter pertinent settings like logos, header backgrounds, etc.?
Seems updating the theme should hold all the previous settings, plugins, etc.
Updating the theme is a major time consumer as my site won’t display or function properly until I reinstate the plugins, settings, logos, purchase code, etc., so I have to set aside enough time to redo all of these.
Hello,
We installed the Font Awesome plugin, but when using the HTML code and the class, the system does not bring the icon, can you help me with this?

Thanks
Hello
Can you please explain to me what happens in the process of applying a newspaper11 theme version update.
If I run the update will this
Reset anything?
Will I need to reapply CSS?
Will it force me to install the plugins?
Will there be anything else I need to do after the update completes?
Or
Will running the update just bee seamless and no other intervention will be required after I hit the button
Thanks
The theme has a built in mobile site but on our news site the mobile site lists the latest articles I need to put that in italian, when i load the italian language it doesn’t change the mobile text in english where can I change it?
I saw also you can download a mobile theme, can those be edited like the normal template can? If so how can you install the mobile template? thanks tony
Hi, I purchased this theme today, and when I click on tag div composer it shows:
This page isn’t working
(my website) didn’t send any data.
ERR_EMPTY_RESPONSE
My website – blazenews.in (I havent done anything as i am unable to open tagdiv)
And I don’t know to code so it’s difficult for me to handle it.
what should I do?
I have tried downgrading newspaper theme and updating, downgrading WordPress and updating,
Reinstalling theme many times, reinstalling plugins.
and resetting all settings.
my WordPress is Cpanel-based, bought from GoDaddy.
Please help me!!
I have installed the style news theme and the headings are not present? How can I make these visible?
Hello!
Please install the Standard Pack plugin if you use the default templates.
Although, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos
Thank you!
I have lost the preset theme for the mobile layout. I have tried to install another layout and then re install the theme I want but the mobile layout won’t return?!
Please help!
Hi,
Then please make another test, please remove the Instagram and Facebook account from the theme panel, disable and delete the tagDiv composer and reinstall it from Newspaper > plugin and set the accounts back in the theme panel. This should update the followers.
Let me know the results!
Hi fahadumar,
First, I want to make sure that I was able to inform you of all data about the mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!
Thank you
Hello @muterobert!
Please make sure you use the latest update of the theme and plugins.
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Let me know the results!
Thank you!
I mean what is the Default font name in (DEFAULT PRO Prebuilt Websites)? I need Header Font Name please Replay!
I install : DEFAULT PRO Prebuilt Websites – https://prnt.sc/vE7ECQyf5EOr
I Need DEFAULT PRO Header Font Name:- https://prnt.sc/TDV_QcI9wX_v
I mean what is the Default font name in (DEFAULT PRO Prebuilt Websites)? I need Header Font Name please Replay!
I install : DEFAULT PRO Prebuilt Websites – https://prnt.sc/vE7ECQyf5EOr
I Need DEFAULT PRO Header Font Name:- https://prnt.sc/TDV_QcI9wX_v
I mean what is the Default font name in (DEFAULT PRO Prebuilt Websites)? I need Header Font Name please Replay!
I install : DEFAULT PRO Prebuilt Websites https://prnt.sc/vE7ECQyf5EOr –
I Need DEFAULT PRO Header Font Name:-
I mean what is the Default font name in (DEFAULT PRO Prebuilt Websites)? I need Header Font Name please Replay!
I install : DEFAULT PRO Prebuilt Websites –
I Need DEFAULT PRO Header Font Name:-
Hi,
That view is from the mobile theme plugin, when you are using it you’ll need to make sure that your cache plugin has a mobile support (has de possibility to select the right cache that should be delivered). For this we recommend WP Super Cache this plugin has mobile support -> https://i.imgur.com/bAujS5w.png
Another alternative is to disable the mobile theme plugin.
I hope this will help you!
Hello, I have my website with the following:
Newspaper 11.4.2
tagDiv Composer 3.2
tagDiv Cloud Library 2.1
tagDiv Standard Pack 1.3
When I try to edit a page, like some properties of an element (CSS), it deletes the content.
E.g.
I create a new row inside a page, with 1 column and 1 element:
I try to modify the row padding -> whole row disappears
I try to modify the cell margin -> whole row disappears
I have a row with two columns, and the right one is sticky: it doesn’t stick. I try to uncheck and re-check the “sticky” property -> whole content disappears
I’ve tried to uninstal and re-install the theme plugins, but nothing has changed.
What can I do?
Thank you