- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Hello Beto,
Please try to update the plugins manually, via FTP/cPanel-> https://www.techjunkie.com/package-could-not-be-installed-no-valid-plugins-were-found-in-wordpress/
Thank you!
Hello.
I installed the theme, and when I tried to add in Advanced CSS something, I save the progress in theme panel, but when I refresh everything is clear in Advanced CSS field.
What could be the problem?
Hello @gustigusti!
Please make sure you have the Standard pack plugin installed and active.(Newspaper -> Plugins) if you use default templates.
If this is not helping you, then please provide more information about the issue, screenshots or a video and your website link in order to help you efficiently.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hi, We have always had the Standard pack plugin installed and active and yet even when we clear all cache the problem with Google still exists. We need another solution/answer please. Thanks Bettina. : )
Hello @artsetsu!
Please make sure you have the latest update of the theme and plugins, and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hi. Yes, I have it installed and activated all the time, so that’s not the problem.
Hello!
You should have it in the section “the Leads-Emails” as in the documentation: https://forum.tagdiv.com/tagdiv-opt-in-builder/
Please re-install the plugin, clear all cache and try again.
Thank you!
Hello @MDNM2017!
Please make sure you have Standard pack plugin installed and active.(Newspaper -> Plugins)
Clear all cache and let me know the results!
Thank you!
Hello!
This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Hello @beldar!
If you use default templates or old blocks, then please make sure you have Standard pack plugin installed and active.
Let me know the results!
Thank you!
Hi muktipolice, the code was for Newsmag theme, for Newspaper, that code will apply only if you are using standard templates from tagdiv standard pack, so if you have a pro pre-build website installed, then will not apply, because are used cloud templates, but the good thing is that cloud templates can be edited using tagdiv composer.
What you can try is this code:
.td-a-rec img {
margin-bottom: 10px
}
Unfortunately it will apply on all ad elements, but should work on both themes.
Let me know the results!
Hello.
We have encountered a big problem with the display of categories since the installation of our Newspaper theme in WordPress. The problem is that all category pages display exactly the same way with the same posts (posted articles) whereas each should normally have its own interface with only the articles that have linked (assigned) to it.
You can see screenshots of two different from our categories:
Lifestype Categorie Page: https://ibb.co/yWcxwcP
Video Categorie Page: https://ibb.co/Mg9nWhR
You can see that the two categories display the same content while each post created belongs to a different category. Why is that ???
Or how to configure the theme so that the pages of each category have their own design and posts (content) assigned to them ???
Thank you to answer us.
I have installed the magazine pro theme. It is box shaped. I want to increase the size of the box. How to do that ?
Hello
I have installed fresh wordpress instance and installed Opt-In Builder.
I get no button to “Download csv” in any of the plugin screens? is this a bug?
Hello @Mc775!
Please make sure you have the latest update of the theme and plugins, and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Let me know the results!
Thank you!
Hello @xmaxms!
If you install the demo, those information do not appear on the about page.
Try to delete them like this: https://www.screencast.com/t/cRplwcHl65R
Let me know the results!
Thank you!
Hello @thewotme!
Please make sure you have Standard pack plugin installed and active.(Newspaper -> Plugins)
Let me know the results!
Thank you!
Hello Callin and thank you for the help.
Is there a way to check if the fonts come from the demo? How can I check if there is a specific demo installed?
Thank you.
Hello @VesnaV!
Please uninstall the mobile theme plugin and make a test, deactivate all the cache plugins and the extra non-tagdiv ones, clear the cache from your browser and see the results.
Thank you!
Hi Konstantinos Mavridakis,
Using the Newspaper theme you can use Google fonts so there will be no problems, or you can choose to use custom fonts -> https://i.imgur.com/pSiLBxj.png so you can use a font that is not on google fonts.
Now the Helvetica is not on google fonts -> https://i.imgur.com/1nvhzQO.png -> https://fonts.google.com/ so most possible the demo you have installed or the developer how set the website set the font therefore this must be loaded as custom font in this place -> https://i.imgur.com/b0AR7Pl.png -> https://forum.tagdiv.com/font-customization/
I hope this will help you!
Thank you!
Hi,
Not sure when this issue started but … despite the main page works perfectly, all the post in my blog are getting issues such :
wp_booster error:
td_api_base::get_key : a component with the ID: single_template_7 Key: file is not set.
/home/wateronet/public_html/thewotme.com/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php
I have tried to remove the TagDiv Composer plugin and re-install it but … not success.
I am lost
Everything is as requested by the theme, all PHP settings.
See, I did a clean install.
I imported the media and posts.
If you click on the “test” menu and select a publication, the same error will appear.
For some reason, the third item, where it has “SINEBAHIA”, works fine, but the others are always wrong. And I can’t find the reason.
Hi theoccidental,
This problem can be if you have a custom wp-admin link. Also, from what I see in the above details, it will be better to remove the theme and theme plugin and reinstall them because those may be damaged.
So, may suggestion is to connect via FTP or cPanel delete the theme plugin (if you want you can delete the theme too, and set the theme from themeforest using FTP/cPanel), then login via wp-admin and install the plugins from Newspaper > plugins. After that please makes sure that the theme is activated (to be sure you can reset the license key and activate it again) and all theme requirements are set correctly -> https://forum.tagdiv.com/requirements-for-newspaper/
I hope this will help you!
Hello Gus!
You can install many cloud post templates and you can see them in a list here when you access a post: https://www.screencast.com/t/9mY3SZgZn
In this case, Global means that the template it’s set up for all posts by default. But, for example, you can have a post with different template and without Global. This you can do by accessing the post you want to choose other template, select from the list the template you need, that’s all. You can see how they are looking by select other template for example. The settings will be different because it’s other template, but when you assign/select the global template again you will have the same settings and you won’t lose it.
So, every changes that you make in a global template it will display for all the posts you have assigned the global template.
Or you can duplicate a template and change the name, so it could be different than the original one. Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/ ; Here I explained step by step how you can duplicate a template.
Hope that helps you!
Thank you!
