- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Hello,
Having this issue for a while on mobile devices. The homepage remains cached for mobile browsers even though the website does not have a caching module installed. Each visitor has to manually empty his browser cache or atleast refresh the homepage if he visited the site in the past, otherwise he will see that “cached” page still. The server has a cache solution, Litespeed, but even after testing and clearing cache server side the problem still remained active for mobile.
Using Newspaper theme, with a mobile homepage set up, the link is https://clubferoviar.ro.
Tried using different widgets for mobile to see if it is maybe a widget issue, not gathering the information from WP posts, but all manifest the same way.
For desktop it’s working fine.
Any thoughts on this?
Thanks alot,
ALex
Hello @bishar!
In your previous topic I asked you for more information, so I can help you efficiently: https://forum.tagdiv.com/topic/errors-after-udating-theme/
Please make sure you have the latest update of the plugins, and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/. RE-install the tagdiv Composer plugin and make a test: Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Please let me know the results and do not create another topic with the same issue!
Thank you!
yes, once you install the updates for the plugins the site sort of looks like it did before, but all the settings for ads, colors, social networks, header, settings for thumbnails and some details more were gone and i had to set again from the start.
This is a serious issue i think, please be aware if you’re gonna update to 11.4, developers also take this into account next update.
Hi. I think I screwed up and I need your opinion / help. I installed the Newspaper theme on novo.tendenciasonline.com.pt with the idea of customizing it and replacing after it with what I have on my website http://www.tendenciasonline.com.pt (Jnews). Now, when I export and import it, the site stays completely unformatted. Should I install everything from scratch on http://www.tendenciasonline.com.pt and customize the theme, or is there another way? Thank you very much for your help
Hello,
The mobile theme is having some issues with my site.
1. How do I disable it on the woocommerce page? it is overwriting the design I have developed and not allowing filter plugin installed.
2. It is overwriting some woocommerce plugin designs on other locations on the website.
see my design: https://prnt.sc/245jf51
vs mobile theme results: https://prnt.sc/245jikj
3.It is just not showing a short code i developed for the home page, see my without mobile theme:
https://prnt.sc/245k09y
With the mobile theme it;s just not showing it at all, https://prnt.sc/245k3o9.
For now, I have disabled it.
This is my website: http://www.happybarefoot.com
Thanks
Hello @jkev2100!
Please access the page in the front end and you’ll have the green button “Edit with the tagdiv Composer”, also you can edit from the blue button from your screenshot.
If you use the default templates, please make sure you have the Standard Pack plugin installed and active.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos
Thank you!
Hello @cavalrydesign!
Of course, you can install a post template from the Cloud Templates -> add new.
Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos
Thank you!
do you mean to uninstall and THEN reinstall?
I reinstalled all the plugins and was golden. Perhaps clear the cache in browser and in any caching plugins including Cloudfare, etc.
Hi, i just updated from 11.3 to 11.4, used the integrated updater from the theme and once i did that the site just broke. Installed the plugins, which did not do so automatically, and got most of the layout back but the site is not showing my images anymore, it says to go activate them oh Theme panel>block settings, did that and nothing happens.
It also erased a Video block row/element i had on my front page, deleted the custom color for the Header titles of my Row/elements of the frontpage, dissapeared my header with logo on the top, also my goodle ads, gone. It destroyed my layout basically.
So, please, i need help restoring my site or figuring out what the hell happened, the update was not good nor warned about this happening
Hello, I installed the mobile plugin. Everything is working, but if I go to a page I can’t see the content. For example , contact page,about page, privacy policy page, etc. If I check on a PC browser no problem there. How can I fix this problem. ?
Did you reinstall all the required plugins through the Theme settings?
You might need to try uninstalling and then reinstalling the theme.
Or downgrade your theme version and then upgrade again.
Hi dpsOnline.it,
If you have the Pro Magazine installed, then you can set the social accounts by editing the homepage with tagDiv Composer, select the icons and set the full link of your socials -> https://i.imgur.com/nen3Nz5.jpg -> https://i.imgur.com/gMPr19s.jpg
I hope this ill help you!
Uninstalled and installed. It appears that block 11 doesn’t have the option but block 12 has, so problems solved.
Hello,
Please let me know what version of the theme you have. Also, please try to deactivate/delete/install/activate the tagDiv Composer and tagDiv Social Counter, clear all cache, and make sure you have set the social counter like in this article https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Thank you!
Hi,
For the is option is there like before -> https://i.imgur.com/rh8dMQs.png
Please make a test, disable and delete the tagDiv Composer, then reinstall it from Newsmag> plugins and check again.
Let me know the results!
The plugin is installed and active.
https://snipboard.io/Oy7QZr.jpg
Is there a way I can send you logins so that you can check this?
This is now super urgent.
Hello!
Please make sure you have the Standard pack plugin installed and active.(Newspaper -> Plugins)
Let me know the results!
Thank you!
Hello!
I mean both the 2 plugins are not compatible with our theme, because they are not tested, but you can use it if there is no plugin conflict.
Yes, you are right the Revolution Slider is a tested one as you can see here: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
And we have also a plugin called tagDiv slider gallery: https://forum.tagdiv.com/newsmag-tagdiv-slider-gallery/
We will take in consideration your query!
Thank you!
I am so sorry Anamaria, I’m not an expert. Just the owner of the website and unable to understand all the specifics. However I can tell/confirm the following:
a. I don’t get any 403 or 404 error when saving nor working on with the TagDiv composer.
b. I don’t have wordfence pluging installed.
c. Neither Cloudflare.
d. Deactivated all plugins except tagdiv ones.
e. Have cleared cache using recommended by TagDiv SuperCache.
After doing all the above the website still:
a. Doesn’t play any other videos than the one you have tasted at yours.
b. Saving in TagDiv Composer stays clogged.
Anything else you can help me out with please?
Thanks in advance,
Cristyan
Thank you – I did install this and that did correct errors in the editor, however, the page layout is messed up, like it’s missing all sorts of CSS now? What would be next thing to check?
Our site is broken after updating to the latest theme version:
1. Theme Panel is not showing anymore in the admin.
2. The site now has a big black login section on top when logged out as admin: https://imgur.com/a/lpll0bV
3. I have tried the solutions listed here: https://forum.tagdiv.com/topic/composser-not-working/ but it’s not working.
4. I also see this in the admin although the plugin is installed and active: https://snipboard.io/4FtyOQ.jpg
5. We have tried to revert back to older theme and plugin versions but the login block in item 2 still appears and the theme panel is broken: https://snipboard.io/GVwoAD.jpg
Please check for us urgently as we are now not able to load banner ads on the site.
Regards
Richard.
Hi Anamaria
Thanks for the answer but this is not the case …. these are plugins that were already installed since the beginning of the site, woocommerce. They always updated automatically. These are not new plugins. the messages I get are:
Update failed: Unable to create directory. woocommerce/includes/admin/meta-boxes
Update failed: Unable to create directory. woocommerce-admin/dist/number
Update failed: Unable to create directory. woocommerce-paypal-payments/modules/ppcp-button/assets/js
Thanks and regards
Beto
Hello @J85y!
It seems that the site can be reached.
We have a guide with some tips why our Composer is not working properly: https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you have set the mod substitute in the htaccess file https://i.imgur.com/VuMw1lq.png -> https://forum.tagdiv.com/requirements-for-newspaper/ and you do not have any modSecurity enabled on host.
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Hope that helps you!
Thank you!
