- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
The most recent update wiped out my website preferences and settings, as if Newspaper went back to default and all customization vanished. The pages, posts, headers and footers were still there, but everything went to default settings and the layout on all of the pages turned to code rather than working in Tag-Div, though the plugins were activated. Other things, like logos and all sidebars, vanished completely. Gone. Still trying to get the backup loaded to restore the website. It’s been an all day project and I don’t know if I will be successful yet. Still waiting to see if I can get the backup to load and if that will take care of the issue. If so, I don’t want to install that update again. Suggestions?
Hello,
After we have installed CloudFlare via WP Rocket, the Cloud Library is not loading on home page of emprunter-malin.com. In fact, it’s loading only to logged in users.
This is how it should be : https://www.screencast.com/t/tLaK1EMo7Hn1. There is a sticky header, the Block displays the last updated posts, and there is a footer.
However this is how it looks like : https://www.screencast.com/t/fWldtgGab1,
Beside, on the posts such as this one emprunter-malin.com/csg-revenus-locatifs/ the right bar should be sticky, but it isn’t.
We have followed all indications here : https://tagdiv.com/how-to-set-up-cloudflare-cdn/, and I confirm that Rocket Loeader is disabled https://www.screencast.com/t/u1QJEYdlj.
Can you help us with this ?
Thanks in advanced.
In HispanicLA.com, using Newspaper 11, I’d like all the links to open in a new tab – especially external links – to reduce my alarmingly high bounce rate. I have many thousands of external links in the posts already and more added daily. To help with that I installed the plugin “Open External Links in a New Window” by WebFactory Ltd, but it didn’t work at all. Looking for clues in their support messages, I found that the plugin apparently does not work with “tagdiv post block”.
https://wordpress.org/support/topic/conflict-with-tagdiv-post-block-2/
The plugin author writes:
“From what I can tell the problem is that certain parts of the content are loaded via AJAX and not parsed by our plugin and then target=”_blank” is not added. You should contact theme support and ask them to add an option for opening links in a new tab.”
Is that so? What is the best way to open external links in a new tab automatically and not one by one in Newspaper?
Thank you!
G
Hello, Isaac
Please check what version of PHP you have, we recommend version 7.3
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps; make sure that the theme is activated and you use an SSL plugin for HTTPS
Also, if you have other plugins activate, please disable them and see if the problem persists.
Thank you!
Hello,
WP Bakery is not a required plugin but it was initially used before we created our own page builder, tagDiv Composer.
So, now you can create pages with our page builder, tagDiv Composer.
If you use the WPBakery for pages, we strongly recommend using only one of those plugins with our theme (WPBakery or tagDiv Cloud Library, but not both).
You can try to deactivate the WP Bakery and use our page builder.
WPBakery works well if you have a standard prebuilt website installed and not a pro one that uses templates.
Thank you!
nothing happens, I tried everything mentioned, I deactivated all the plugins, I installed td composer but I still get the critical error when activating the same td composer plugin, once removed the web works again.
image error – https://ibb.co/SnFF2cR
install – https://ibb.co/1bCkw97
system status – https://ibb.co/x2bGmz4
Please I need help inmediately.
Hello,
The subject matter above is referred to.
I bought the Newspaper theme yesterday. I have made several attempts to install it but always give this “Plugin installation failed” error.
What could I do to properly install it?
Isaac
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
First please reinstall the tagDiv Composer plugin, usually this may occur due to broken links. If this does not works, You will have to start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the result!
Thank you!
Hello!
Please make sure that all TagDiv plugins are up to date, installed and active.
Let me know the results!
Thank you!
When installing the td-composer plugin it does it without problem, once activating it throws a critical error and I am forced to uninstall the plugin through cpanel, once the site is removed it returns to normal. this is why I cannot edit the web. I need help, urgently.
I have the same problem, I install the tagdiv composer without problems, but when activating it throws a critical error on the web, I must later uninstall from the file manager.
Why do I continue to get this error when trying to install the newsletter plugin??
I can’t update the Composer update, and have had to take the site offline since I’m using a prebuilt site. Latest version of everything and have disabled other plugins, but still nothing happens.
Downloading installation package from https://cloud.tagdiv.com/td_plugins/td-composer/978887166a39c57c36d5cf4a5ec10289/td-composer.zip…
Unpacking the package…
Could not copy file. td-composer/td_deploy_mode.php
Oops! wrong forum!
Downloading installation package from https://cloud.tagdiv.com/td_plugins/td-composer/978887166a39c57c36d5cf4a5ec10289/td-composer.zip…
Unpacking the package…
Could not copy file. td-composer/td_deploy_mode.php
TGMPA v2.6.1
Return to tagDiv plugins panel
-
This reply was modified 5 years by
vegasrenie2.
I face some issues in my theme panel that’s why or maybe some other issue but My Instagram feed is also not working I read the documentation and followed the steps but still, that is not working.
The client is asking for the wordfence security and needs to install caching plugin suggest me the best and lightweight plugin to reach that functionality

Nothing beyond this It just doesn’t work
We migrated from a regular WP theme to Newspaper theme, towards the end of 2020. Our developer has worked with Newspaper theme often and has never had a problem with similar setups on other sites.
In April 2021, we noticed all our theme settings (colours, logos, fonts, etc) were suddenly gone and the main plugins that run the site were uninstalled. Our homepage looked like a bunch of code (which was just tagDiv shortcode that wasn’t being rendered).
We reinstalled and activated the necessary plugins, but the theme settings were still missing. What’s more, the theme settings were very limited after this happened. We were no longer able to edit the header or footers the way we could before this happened. But even though the backend was different and we couldn’t get the site visually back to where it was before, the website looked presentable, so we left it as-is. Cut to June 2021, and it happened again. All the necessary plugins to run tagDiv were uninstalled and all our settings reset.
So now we’re concerned this will just keep happening. We checked the logs, and we get this error right before everything went wonky on the site:
H01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Class ‘tagdiv_theme_plugins_setup’ not found in /var/www/vhosts/domain.ca/httpdocs/wp-content/themes/Newspaper/functions.php:348\nStack trace:\n#0 /var/www/vhosts/domain.ca/httpdocs/wp-includes/class-wp-hook.php(292): {closure}()\n#1 /var/www/vhosts/domain.ca/httpdocs/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters()\n#2 /var/www/vhosts/domain.ca/httpdocs/wp-includes/plugin.php(484): WP_Hook->do_action()\n#3 /var/www/vhosts/domain.ca/httpdocs/wp-admin/includes/class-theme-upgrader.php(472): do_action()\n#4 /var/www/vhosts/domain.ca/httpdocs/deleteme.wpzipk.php(16): Theme_Upgrader->bulk_upgrade()\n#5 {main}\n thrown in /var/www/vhosts/domain.ca/httpdocs/wp-content/themes/Newspaper/functions.php on line 348′
In terms of plugin conflicts, we’ve been assured that the SAME plugins we have are running on sites that also have Newspaper theme without any issues. So we’re confident it’s not a plugin conflict. Our settings are as per the recommendations from tagDiv. Our host provider can’t see anything wrong on the server level.
What are your recommendations?
Hi,
Please make sure you have the Newspaper theme installed and activated, from the links above it seems to be a default theme installed => https://www.screencast.com/t/UmRNYuzsxZ
Thank you!
Hello,
What type of prebuilt website did you install, pro or standard?
These changes apply for example only when you use the standard header/footer templates (and other standard templates) from Theme Panel (not a cloud template) => https://www.screencast.com/t/4gApdblBu8 -> https://www.screencast.com/t/m1vrJsvHM
You need to edit the page with tagDiv Composer to make changes, like in this is a video https://www.youtube.com/watch?v=HXQQygkCCJ
Also, please let me know what settings did not apply, and provide some screenshots with the settings.
Hope this helps you!
Thank you!
Your Official Link:
https://demo.tagdiv.com/newspaper_artist_pro/
If I install same theme in my server So It is not working category wise
For Example:
If I click Any of menu like – Arts, Graffiti, Pop Art – Its rendering same page of Art only So not filter properly category wise
——————————– Update————————————
You can see – https://demo.tagdiv.com/newspaper_artist_pro/ in this demo there are some menu options right?
like –
HOME / ARTS / GRAFFITI / POP ART / ARTISTS
So In your Demo working fine If I clieck Arts Menu then It will open Arts category – If I click on Graffitti menu then it will open graffitti category section
But In my server after installing your theme Menu function not working properly
If I click any menu like ARTS / GRAFFITTI/ POP ART / – SO it shows only Arts sections
so not filter properly
Now I think you understood my question what exaclty i am facing issue with your theme
Can you please suggest that why menu filter not working.
I have also checked with other themes of your newspaper 11 but all theme has same issue which above mentioned.. so its really tough to create website with your theme..
if possible can you please call on any desk so i can share my screen that what i exacly facing the issue because in message its diificult to message and sort out this problem
please help.. thanks
Hello,
Please make a fresh install on the staging of WordPress and Newspaper 11 and check again.
also related to this error I do not know why this problem is, that seems to be related to the WordPress PHP file that makes queries to the database https://wordpress.org/support/topic/errors-in-wp-db-php/
Thank you!
Hi,
lately, I’ve been experiencing major slowing down of our website running Newspaper theme. I think it is caused by TagDiv Composer. When I am not logged in wp-admin, the website is running perfect, fast. But once I log in and try to open the website, it takes approx. 10s to load the website. And when I try edit the site with TD Composer, sometimes it doesn’t even load the Composer (white page, website is loading infinitely), sometimes it opens it, but it takes forever to load up.
I’ve tried deleting it and installing it again (both from Theme panel and Plugin page), no change.
The website is http://www.relaciapeniaze.sk
Any help would be appreciated.
Best,
Michael
Hello,
Please check what version of PHP you have, we recommend version 7.3
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps; make sure that the theme is activated and you use an SSL plugin for HTTPS.
If you have shortcodes on the pages/posts please make you have tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library, tagDiv Standard Pack).
Thank you!