Hello,
@MattiaVe for your error please make sure all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps and you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
@jesperj Please provide some screenshots with the problem, because otherwise, I have no way of knowing exactly what problem you have. Have you tried to do a test on a subdomain for iPad using only tagDiv plugins and see if it’s still a problem? maybe you have plugins that interfere with our theme and cause these problems.
@avtomir Please do a test on a subdomain and use only tagDiv plugins, and see if the ads from the sidebar are still on the top of the post. Also, please provide screenshots and a link to your website to investigate the problem.
@dnf67 as I said above, please do a test on a subdomain using only tagDiv Plugins, because the update can not change so radically the aspect of the website only if you have used extra plugins that are not tested with the theme and they interfere with her.
@Playground Lda. and @mathew I’m not sure I fully understand your issue, please provide more details (screenshots).
@slimster8 I think the problem can be from the plugin cache you use. Please try the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/ and see if the problem persists. Also, if your host uses cache then you should not use any cache plugin, and maybe, the cache plugin used by the host may not recognize if you use mobile page or mobile theme.
In the future, it will be recommended that each one of you create a separate topic so that we can answer to each one in part, this is because in this topic many of you have different problems.
Thank you for understanding!
Hello!
Please try to reinstall the social counter plugin.
Also, please look into our documentation here too: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
If the problem is still there, then please check for a plugin conflict or a caching issue.
Thank you!
OK,
The issue is still occurring — but now only on The Events Calendar post types. Like on this page:
https://www.pnwbeyond.com/event/washington-state-fair-spring-fair/2021-04-07/
Here is what I am seeing:
I have tried:
-reinstalling TagDiv Cloud Library and TD Composer.
-Creating and setting a new header
-switching to the base Newspaper theme away from my child theme
-Disabling all optimization and disabling any and all optimization and caching plugins.
-Clearing all caches.
This has only been occurring since the most recent Newspaper update. I am using Cloud Library, not TD Standard Pack.
Thanks
Hello!
I checked your website page on mobile, but it is working fine on my side.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Hello!
Please make sure your WordPress, TagDiv plugins are up to date.
Try to reinstall the TagDiv Composer plugin, if the problem is still there please start looking for a plugin conflict.
Also, if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Thank you!
Hello!
Please make sure you have NOT installed Mobile Theme plugin.
Let us know about your results!
Thank you!
Hello @docmandoo!
Please make sure your WordPress, TagDiv plugins are up to date.
Try to reinstall the TagDiv Composer plugin, if the problem is still there please start looking for a plugin conflict.
Also, if you are using a cache plugin, deactivate it, clear all cache and try again.
If you use default templates and your settings are missing, then make sure you have Standard Pack installed and active.
Let us know about your results!
Thank you!
Hi,
Since I installed the new version, our website has been completely unconfigured, the menu, the pages, the images, everything. I have tried to uninstall the latest version but it has not returned to its normal state.
I really needed to be helped to solve the problem, because we have been trying for hours without success, and this has happened since we installed the new version.
I look forward to news with anxiety.
Web-site: http://www.ladof.pt
Thanks!
Daniela Martins
Hello,
This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin. Therefore, do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
UPDATE > Everything is working now. While updating, main tagDiv plugins were not installed automatically.
UPDATE> Seeing no improvements in Performance. Especially, we were expecting responsive Mobile speed improvements.
Hello!
Can you please provide more information about your issue and also a screenshot to help you efficiently?
Also, I recommend you to use the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Updated to the latest 10.4, updated all the plugins and installed mobile plugin, but Google Mobile-friendly test says that every page of my site is not mobile friendly (text too small and clickable elements are too close.)…
Sample page: https://codeflex.co/python3-async-await-example/
I use default settings for font and almost everything else.
Please assist.
Hello!
In order to have the settings in Theme Panel for default templates you need to install Standard Pack plugin.
Thank you!
Hello,
Please deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
To change the color of the text use this custom code
.wp-block-code code {
color:red;
}
The code needs to be set in Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf
Hope this helps you!
Thank you!
Hello !
The easy answer is no. Due to the big difference between versions it is hard to keep all your designs since some files have switched locations and you will be facing tons of errors. My suggestion is to remove the old newspaper theme and install the new one, use a PRO demo and you will be able to fully edit it using tagDiv Composer as you can see in our video guides here: https://www.youtube.com/user/tagdiv
I hope this was helpful !
Thank you !
I found that the error was on the plugin td-cloud-library.
I delete the plugin and reinstall and the templates works again.
Hello !
First of all please make to clear your website cache. This usually is the main reason that there are delays on a website. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know the result.
Thank you !
Hello!
Check which template you use for pages, posts, categories, etc. If you will find a default template, then it means you use the plugin. Otherwise, you can uninstall it.
Thank you!
I’m having the same issue.
In your composer the page looks perfect but through browsers and in visitor mode there are no images but the slider is working.
Reinstalled but no change. No error messages on upload.
Hello,
That is a notice, not an error or a warning, also, please deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
Also, I have listed this issue in our list and developers will look to see if it is a problem.
Thank you!
After Installing newspaper updates main menu hover and active style get automatically changed and it doesn’t taking the selected command from tagdiv editor. It shows fine in every pages( https://prnt.sc/114pmev ) except category pages. Check here https://prnt.sc /114plcc When I try to edit it with tagDiv it doesn’t take the color and active hover style. Check here… https://prnt.sc/114psis
Hello !
Have you tried re-installing the demo ? This looks like unfinished installation process.
Please reinstall the Default PRO Demo and let us know the result !
Thank you !
My server takes care of caching as part of the service so I cannot install WP Super Cache. They asked me to ask you for the mobile cookie so that the webhost can exclude it from caching. Could you please let me know what to tell them? Thanks in advance,
Sean
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please make sure to clear your cache first. Also please try and reinstall tagDiv Composer plugin, there have been some changes made to it. If this doesn’t work please provide a link to your website and we will take a look.
Thank you !
