- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Hi,
When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache plugin, this is a free plugin and tested with our theme, also we have a guide for the settings you should do -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate them and make a test.
Also using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png
Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
If you have other questions, let us know!
Thank you!
When traffic is reach to 50 to 200 on http://www.ashtadish.com, site is getting hung or down for an hour then its not opening properly and very slow.
I have tested on amazon server and Hostringer same issue on both server.
This is clean install.
Thanks Calin, my issue is that I don’t want to fully reinstall the whole theme through the theme panel as it will wipe the changes I’ve made to other pages within the template.
I made changes to “Category Template – Default PRO” which I wasn’t happy with and was unable to rebuild what it was so I renamed it “Category Template 2 – Default PRO” thinking that I would be able to go to tagDiv Cloud library in the front end and find the original “Category Template – Default PRO” and recreate/apply it to my category pages. The issue that I have is that the original template “Category Template – Default PRO” no longer appears to be available in the tagDiv Cloud library and it does not show as an available option when clicking on the template name to the left of the green button as shown in your screen shot.
Could you assist please?
I have just installed “Rank Math Seo plugin” in my “The Voux template” and I can’t add links to my posts. If I uninstall the “Rank Math Seo plugin” then it does let me add links correctly. Do you know what can happen? I do not have any other seo plugins.
After installing and configuring the Thema I have gone through these two bad moments where the whole site is distorted having to install the theme again, the thing is that I do not know why it gets like this when everything within the admin works well.
Thanks in advance
Hello, this has happened to me on two occasions and I have had to install the thema from scratch without knowing the reason, right now I am going through this and I have no idea why it does, could you help me please
I am using Google auto ads option. Now if I install your Official AMP for wordpress & mobile theme plugins, do I have to use your ad manager (or another ads plugin) to set ads locations or will the ads be placed automatically by the google?
Thanks & Regards…… Renu Bakshi
I have gone through all your tutorials for fast page loading. I already worked on all the plugins but still my website opposing time is much. It is happening after I installed this theme and plugins which you have mentioned in the guide.
kindly fix it asap
Hi,
SEO Yoast plugin is already installed.
Like i mentioned above, thumbnails appear for few blogs only. This is my concern.
Please check the above said screenshot.
Regards,
iponwire
Hello !
There is no problem in installing a demo with content. But please note that you will need to create your own pages / menus / categories, etc. If you rename one category that the demo installed, when you will be uninstalling a demo, that category will be removed. So please be careful with that.
Thank you !
Hello !
For the featured image option to be active you will need to install SEO Yoast plugin. This will allow you to have the featured image.
Thank you !
Hello !
Please make sure that you have installed a DEMO or that you have some cloud library templates assigned. Follow our guide here for more: https://forum.tagdiv.com/cloud-library-templates/ ; https://forum.tagdiv.com/installing-demos/
Thank you !
Hello –
I am having the same problem, but your suggested fix did not help. Also, I have reinstalled the theme several times, updated all td plugins, deactivate ALL non td plugins, cleared the browser cache, etc. I have also double-checked that server requirements are met:
https://forum.tagdiv.com/requirements-for-newspaper/
Nothing has helped.
Chrome’s dev tools is showing the following errors:
– Failed to decode downloaded font: https://site.com/files/themes/Newspaper/images/icons/newspaper.woff?17
– OTS parsing error: incorrect file size in WOFF header
– OTS parsing error: name: table overruns end of file
Any other suggestions for fixing this problem?
If not, can you recommend a way to replace the icon set with something else that works?
Thank you,
Joe
Hi rammancelita, I read your massage, but many customers install the plugin but the settings that they make are not the same with these from our guide, also in most cases there are using more cache plugins that provide this problem.
If the problem persists, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you for your underrating!
I was under the impression that when I download newspaper installed demo template, I can use tag div to change the images and texts – as easy as that. But, it doesn’t seem to be that way – I don’t know where to access to change the image and the text. Please help.
I’ve just installed a Pro demo and want to follow the best practice.
I came across this note from tagDiv documentation…
Important notice: If you choose to install a demo with content, do not edit the content and use it as your site content, because the content gets removed when uninstalling or switching demos.
Does this refer to posts, pages, and/or cloud templates? Of course, I plan to have my own branding and blog articles, but for the Pro installed pages and cloud templates, is it recommended to rename them?
Also, is there any impact when there is a theme update applied in future.
Thanks.
What? Were you not reading my message? I clearly stated that I’ve installed your recommended plugin and carefully followed your guide, but still, facing the same recurring issues.
Hello,
I just installed Newspaper and I’m encountering strange technical issues:
1. When I open an article and scroll down, scrolling back up results in a whole bunch of text (from further below) appearing on top of the article.
2. On category pages, the sidebar does not appear as a sidebar. Instead, it appears under the content section of the site.
3. The category pages I created are not showing the proper number of posts (either two or zero – randomly it seems).
Is there a place I can send a support request with the login info?
Hi,
Please do not use WPBakery with tagDiv Cloud Library, this will not work correctly. Please deactivate WPBakery and import some demos from tagDiv cloud Library -> https://tagdiv.com/what-is-the-cloud-library/ or install a pro demo.
You can use WPBakery only with tagDiv Composer without tagDiv Cloud Library.
Thank you for your understanding!
Hi Rinemedi,
You can use blocks and sections from tagDiv Cloud Library, or you can install a pro demo and but you need to make sure that you use your own content and not the one from demos, this will be delete when you change the theme or you uninstall it -> https://forum.tagdiv.com/installing-demos/
As for the footer, I just checked your website, but I can not find any background color or image that cam make your website boxed -> https://forum.tagdiv.com/background-introduction/ -> https://i.imgur.com/NQmgRLx.png
Thank you!
Everything was working fine on Saturday. I have changed nothing and came back to work on the site today and now have this error: “Instagram GalleryBlock Render Failed – This endpoint has been retired.” Now the photos don’t show when they were showing up on Saturday night when I quit working.
I have checked the client’s Instagram account and they have not changed anything.
I have cleared the cache numerous times. I have removed Instagram from the design, saved, and reinstalled it. All give me the same results.
Please advise.
Hi,
Despite having WP Rocket installed, gzip compression etc etc the theme seems super slow – esp on mobile where it always loads in the red zone.. any suggestions? will it cope well with images being converted to webp or will it break? thanks!
Hello !
Please follow our guide here in order to use properly the revolution slider: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Thank you !
Hi !
Is it possible to install 2 times the Theme Newspaper : one on local server and one on distant server ?
thank you for your answer,
Sonno
Hi,
When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache plugin, this is a free plugin and tested with our theme, also we have a guide for the settings you should do -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate them and make a test.
Also using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png
Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
Thank you!
