- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagNewsmag theme support
- NewsmagCustom Post Type Support
- NewsmagImport / Export theme settings
- NewsmagHow to add icons in the menu
- NewsmagRequirements for Newsmag
- NewsmagNewsmag documentation
- NewsmagHow to update the theme
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagFeatured image or video
- NewsmagAuthor card
Here’s how I have fixed it, although not ideal.
Are either of you guys using Cloudflare? I found disabling ‘Cache Everything’ on the entire site made the problem go away, even if other caching plugins are installed.
It seems some sort of caching issue makes the site confused about which theme to show – possibly because they are from the same files/design?
Obviously this is not ideal because Cloudflare is important for many sites.
There needs to be a permanent fix for this because reading the forums a lot of people have been affected by it.
I am using the WP super caching plugin as per recommendation but facing this issue.
Followed below article to install WP super cache plugin.
https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thanks, Calin!
We have made those and more changes according to the tagDiv guides. Some things have improved, but we continue to have problems.
I would like to know if I can order an optimization service plus technical review of the site and the server (I saw these services, but none is exactly that: https://tagdiv.com/services/custom-services-wordpress-setup-plugin-installation/).
I also have same problem after installing the theme.
I will try to increase wp memory and some setting according to the above guide.
Thanks
actually, I want to use web share API on all my web post for mobile users, because most of my friends access my website on their cell phone browser, and when they want to share a particular post {by default it opens a new window on the same browser and asks them to login [if they are not logedin]). as you know every cell phone user access every social media site through the installed app and no one uses the mobile browser to access social media sites. so please provide me with the solution to use Web share API for cell phone users.
I have used the following steps, but the theme is not getting installed properly in my WordPress site!
1. Downloaded the WordPress only file from ThemeForest
2. Uploaded the theme on WordPress through WordPress dashboard
But, it shows the basic version of the theme. Without customization options, without any layout options
its shows Tags: black, white, one-column, two-columns, fixed-layout and no other features in the theme
I tried to upload the complete file from ThemeForest too, it was showing CSS error, and then installation failed.
I am new to WordPress. Please help me!
Hi,
1) I have installed “TechNews Pro” theme and couldn’t find the enabling / disabling option of Breadcrumbs in ThemePanel. How do I enable it?
2) Table of Contents – Does this theme have in-built “Table of Contents” adding option? or We need install plugins to do that. If so “Easy Table of Contents” plugin is good to go? . Please suggest a theme supportive plugin.
Thanks
Hi Vlad,
Thanks for your help.
Regarding your answer for question 2:
I have tried to install the template as you mentioned.
But it is not the one I want to install.
I want to install this template in link below:
Kindly please check it.
I tried to find it in all the templates but couldn’t find it anywhere in tag library.
Our site is getting delay due to this.
I hope you can understand.
Please assist.
Thanks!
Hello,
I’m trying to create a new design for my homepage.
I have installed the “Black Version PRO” and I have saw that in desktop version I have the theme from the demo and on my phone I have the default theme (one with white).
How can I create a home page like the one from “Black Version PRO” ? Do I need to use WPBakery ? because I don’t see any option to edit the menu or other features in the tagDiv page builder.
The pages created with WPBakery are also compatible with AMP ?
Thank you 🙂
Hi,
That is because you are using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png
Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
Also if you are using the responsive version and you have a pro demo install, then you have a cloud header this can be edited as in our video tutorial from here -> https://www.youtube.com/watch?v=HXQQygkCCJo
Have a nice day!
Hello !
When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate theme and make a test.
If the problem persist, let me know the settings you’ve made for WP Super Cache.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new
We are sorry for the inconvenience !
Thank you !
Hi,
We recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also please provide some more details and screenshots about the problem you have.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can delete tagDiv Composer and cloud library and install theme again from here -> https://i.imgur.com/2qumIqU.png
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
I currently have php 7.3 installed on my domain. I bought a new Newsmag theme and I have this problem, can you help me
‘A critical error has occurred on your webpage. Check the webmaster’s email for instructions.’
hi there , it is urgent.
I tried to activate the theme but failed. i did installed the demo once and then reinstalled it before trying to active the theme . I reinstalled the theme once still facing the issue. please help.
Hello there. I am having this error “Sorry, you are not allowed to access this page” when I am trying to activate the license in the updates. I installed the theme correctly. Installed a demo. Everything is good.
Thanks.
Hi Mahirautela,
When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate theme and make a test.
If the problem persist, let me know the settings you’ve made for WP Super Cache and the plugins you are using.
For Warning: getimagesize =>
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please enable the option in PHP.Ini as you can see here: https://stackoverflow.com/questions/37531149/php-getimagesize-not-working-on-external-links That allow url is 0 on your side. You can ask your host to do this.
Thank you!
Hi,
Please make sure that you are installing the theme according to our documentation -> https://tagdiv.com/how-to-install-newspaper-theme/
Let me know the results!
Thank you!
Hi otisorichardsongmail-com,
Usually this problem appear when you do not install the right file and you try to install the whole theme package.
Please make sure that you are installing the theme according to our documentation -> https://tagdiv.com/how-to-install-newspaper-theme/
Similar topic -> https://forum.tagdiv.com/topic/how-to-update-to-10-3/
Let me know the results!
Thank you!
Hello, I report once again that the license of one of my websites is not working. when I reset the license, I install the theme again it doesn’t work.
On the palombieri.it site it is perfect
while for the alfanews.altervista.org site I can’t activate it. can you fix it?
I am unable to install the newsmag theme as it is missing the css.style sheet. I got an error message saying that when I tried to upload and install the theme on my wordpress control panel
Hi,
I was unable to activate the tagDiv Composer plugins and the tagDiv Standard Pack.
I contacted the hosting that replied:
we performed some tests deactivating all plugins and later, installing only tagDiv Composer, changing the PHP version, I also tried to increase the main parameters of PHP, however, without success.
Checking the server logs, the error returned is the following:
PHP Fatal error: Call to undefined function register_block_type () in /home/evidenci/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php on line 2920, referer: http: // www. evidencia.news/wp-cron.php?doing_wp_cron=1590103810.4878170490264892578125
Please contact the provider of this theme / plugin to verify this error and the requirements for the plugin to work on the server.
please help, thanks!
Hi Support,
I need to know how to optimize my website speed. I recently installed the newspaper theme and the site loads fast for sure from my end but when I test on google site speed test and also gtmetrix, it doesn’t score good. Please, I need to know if there’s any additional setup I need to do from my end. I’ve tried every optimization means, I even installed demo of newspaper theme on one of my new website, yet doesn’t score great.
I need your assistance, if there’s any speed optimization for premium users?
Hello,
This is something related to cache.
TagDiv recommends using WP Super cache with these settings https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Hope this will help.
Hi all,
By installing WPBakery Page Builder will be introduced more css + js into my pages? Will this impact the performances? Can I disable tagdiv composer in that case?
Thanks,
Max
