- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagNewsmag theme support
- NewsmagCustom Post Type Support
- NewsmagImport / Export theme settings
- NewsmagHow to add icons in the menu
- NewsmagRequirements for Newsmag
- NewsmagNewsmag documentation
- NewsmagHow to update the theme
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagFeatured image or video
- NewsmagAuthor card
Hello !
Please try the solution provided by Calin and let us know:
If covid elements display 0 data:
To fix the covid counter you need to deactivate and delete tagDiv Composer plugin and install it again from Newspaper > Plugins -> https://i.imgur.com/3nvXhlS.png, after that clear all cache and the covid counter will work again after we’ll get data from the covid
api (it can take 1-2 hours).
Thank you !
Hi,
I just checked your website and you have a demo installed, also you are not using the homepage page, you are using the last articles/blog -> https://i.imgur.com/sH3MPV0.png as homepage. -> https://i.imgur.com/Ty0heNi.jpg
If there is still a problem, please provide some more details and some screenshots.
Thank you!
Hi,
If covid elements display 0 data:
To fix the covid counter you need to deactivate and delete tagDiv Composer plugin and install it again from Newspaper > Plugins -> https://i.imgur.com/3nvXhlS.png, after that clear all cache and the covid counter will work again after we’ll get data from the covid
api (it can take 1-2 hours).
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hi,
You can re-install the theme or you can migrate the website to the new host, you if your website is at the start point will be better to install it.
Yes, you can use the licence key on the same website.
Thank you!
Hi,
That is only a suggestion to use a cache plugin to increase the amp performance.
You can try WP Super cache plugin with the settings from our documentation -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ this should help you.
Thank you!
Hello !
By installing a new demo the old settings will be gone since the demo will import the new demos templatess.
Thank you !
Hello !
This is a unusual issue. Please try reinstalling the tagDiv Composer and standard pack plugins.
Let us know the results.
Thank you !
I tried a fresh install of the WordPress and theme on a new subdomain. Same result.
Hello,
I have installed all required plugins but still, Activate the Theme button not showing. The error notification showing “The update process can’t be completed because your Newspaper Theme license key is not yet activated”.
Hello. I am having issues using the TD composer within WordPress. I get the following error.
This site can’t be reached The webpage at https://kennedalenews.techxperts.guru/wp-admin/post.php?post_id=227&td_action=tdc&tdbTemplateType=page might be temporarily down or it may have moved permanently to a new web address.
ERR_HTTP2_PROTOCOL_ERROR
I have done the following:
1. The advice from the previous post about this
2. uninstalled and reinstalled both theme and plugin with a fresh copy
3. Removed the demo
4. Created a new page
Hi
Could you suggest me another way to optimize page loading speed?
I already do optimize thee of this link below as your last suggestion
https://tagdiv.com/wp-super-cache-plugin-install-and-configure/ and maybe the autoptimize plugin – https://authoritywebsiteincome.com/autoptimize-wordpress-setup-2020/ also a plugin for images such as this one for example https://harnessyourwebsite.com/wordpress/optimizing-with-ewww-image-optimizer/ the score should improve.
However, the loading speed on mobile site remains the same.
Page speed score on mobile site = 17
Do you have another suggestion?
Thank you for your suggestion
I am also experiencing this error when trying to download a Cloud Template. It worked under the nulled version yesterday, opening the templates, Ive just installed the new version purchased today. Now it wont open the library. Please advise. It isn’t a server setting, our server is set up correctly and this worked on ver 9.7 yesterday?
Id appreciate a response, didn’t receive any help this morning on another request
I asked the same 4 times the past 1 day in forum and via email also – no reply.
Maybe they acknowledge already the issue and working on it.
screenshots:
the current content hasn’t been created with tagdiv composer ( then what else?! )
https://www.screencast.com/t/ZTvz5XWjj
error at rows…
https://www.screencast.com/t/Qai0w46c
demo install error
https://www.screencast.com/t/XOsvGgkBm
Empty editor space
https://www.screencast.com/t/yfKr2iHkf
error- text behind the template editor:
https://www.screencast.com/t/TaPXMHqvLA6
Maximum upload file size: 64 MB.
<# if ( data.suggestedWidth && data.suggestedHeight ) { #>
Suggested image dimensions: {{data.suggestedWidth}} by {{data.suggestedHeight}} pixels.
All this after the latest theme upgrade – and can not fix the issue – even with theme remove – reinstall..
something really messed up with the update..
I requested help via email, and here also – no answer so far.
https://www.screencast.com/t/yfKr2iHkf
The template editor not works at all – its an empty field.
All other non-td plugins switched off – what could cause the issue?
I deleted, re-uploaded old version of the theme, plugins — not helped
purchased a new licence and downloaded the very latest installed – same problem.
tried other domains, wordpress install ( localhost, other server ) — there works properly – only on the current site wont work. – There is some mess – for sure.
Hwo to fix it?
I need urgent help please form the developers.
THANK YOU !
Hello !
Please make sure that you have installed AMP properly: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Also please make sure that you have cleared your cache.
Thank you !
Hi,
we have installed your Newspaper theme, I’ve some questions:
In home page we have used a flex bloc to display the post on 3 columns ( http://wip.gazzettaitalia.pl/it/ ), but the border line that divide the columns has different height, there is a way to display this line with the same height?
For the flex block I don’t have find a “general option” to set the font style/size that we have used (imported from your cloud library), where do I find it in the admin theme options? (actually I set it from the block itself, but a general option would be better for our final client)
I’ve used your login//signin features, and its ok, we have to custom the email but I suppose we need a plugin for that right?
And, after login, clicking on the name of the user it show a strange message “Non è stato trovato nessun prodotto che corrisponde alla tua selezione.” why? (il livello utente è cliente, e inoltre non vogliamo visualizzare la pagina di autoriparazione – se l’utente non è cliente, admin for example I could we have here the account page? We use woocommerce, so have we to replace the signin/login with the woocommerce signin/login?
And I’ve tried to creat a new page (contattaci) after insert the page title, I’ve clicked on TAG DIV COMPOSER.
and I have this error: Error at rows: 1(models) : 11(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Why the composer give me this error and show me the home page inside? The page is blank, but the composer fill it with home page block!!!
Waiting your reply, regards.
Hi,
If covid elements display 0 data:
To fix the covid counter you need to deactivate and delete tagDiv Composer plugin and install it again from Newspaper > Plugins -> https://i.imgur.com/3nvXhlS.png, after that clear all cache and the covid counter will work again after we’ll get data from the covid
api (it can take 1-2 hours).
Thank you for your understanding!
Hi,
We just made some checked and for everything seems to be god, may you have an isolate case, if you want, we can investigate it.
The theme actuation can be target when you uninstall a demo, this will remove all the settings from theme panel, including the licence key, but when you restore the backup, this should be set back.
Yes, the page speed depend on the page design and what it contain, also the most important part is the optimization of website.
Thank you for your understanding and sorry for the inconvenient!
Hi,
You get that error because you are not installing the theme, you try to install the package that come with the theme,, you need to unzip this file and install only the Newspaper zip from inside.
Similar topic -> https://forum.tagdiv.com/topic/theme-is-not-installing-error-show/#post-342032
Thank you!
Hi,
Please make sure that you make the theme installation like in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/ please make sure that you are installing the theme zip from inside the theme package zip.
Let me know the results!
Hi,
This plugin is coming with the theme, in theme package -> https://i.imgur.com/mdtP7cU.png
How to install Revolution Slider v5
Import Revolution Sliders on demos
Thank you!
Hi,
If covid elements display 0 data:
To fix the covid counter you need to deactivate and delete tagDiv Composer plugin and install it again from Newspaper > Plugins -> https://i.imgur.com/3nvXhlS.png, after that clear all cache and the covid counter will work again after we’ll get data from the covid
api (it can take 1-2 hours).
Thank you for your understanding!
Hi,
Before to be able to activate the theme, you mast to install and activate the theme builder, tagDiv Composer -> https://i.imgur.com/6aRRMB9.png and only after that the activation tab will be display.
Thank you!
Hi,
Before you update the WPBakery to last version, please make a bull backup to your website and database, after that install the plugin from theme package -> https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Also using the last version of WordPress and theme, the website will be safe.
Have a nice day!
