Search Results for 'install'

Hi,
This issue could be caused by a few different situations:
1. Please try testing with only the theme plugins active and see if the problem persists.
2. If the issue continues after step 1, disable and delete the tagDiv plugins, then reinstall them via Newsapper > Plugins. This will ensure you have the correct plugin versions for your current theme version.
Please let me know the results after trying these steps.

Hi,
Each theme update uses a specific plugin version. If you update the theme via Newsapper > Updates, the system will remove the current theme and install the new version. After that, the required plugins will normally be removed and reinstalled automatically (as long as nothing interferes with the plugin update process).
Alternatively, you can update the theme and its plugins manually. However, with both methods, there may be a short period (a few moments or minutes) during which the website may not display correctly until all plugins are fully updated.
For this reason, I recommend enabling maintenance mode while performing the theme and plugin updates. Typically, the entire process should only take a few minutes.
Thank you!

Hi,
Our theme do not have this option, but it can be achieved using the Revolution Slider – https://www.sliderrevolution.com/design/horizontal-scrolling-website/
Or you can use CSS, HTML and JS – https://www.w3schools.com/howto/tryit.asp?filename=tryhow_css_image_gallery_scroll
Thank you!

Hi,
What you can do is to use a carousel from Revolution Slider and set it with tagDiv Composer at the top of the homepage https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ – https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/
Thank you!

Hi,
What you’re seeing is not a bug in the theme; it’s more of a WordPress core behavior that handles queries.
In WordPress, the ?p= parameter is normally used for post IDs (e.g. ?p=123). But:
– if the value is invalid (?p=test)
– and you’re already on a valid URL (like /page/15/)
WordPress simply ignores the invalid parameter instead of throwing a 404.

What you can do is to use a redirect plugin (s1). Install the plugin Redirection
Go to: Tools → Redirection
Add a new redirect:
– Source URL: /page/(.*)
– Query Parameters: p (match any value)
– Target URL: /page/$1
– Match: Regex (enable this option)
– Save the redirect
This will automatically remove ?p=anything from URLs and redirect to the clean version.

Another solution (s2) is to use a code in functions.php file (recomanded in a child theme)
function remove_invalid_p_parameter() {
if (isset($_GET['p']) && !is_numeric($_GET['p'])) {
wp_redirect(remove_query_arg('p'), 301);
exit;
}
}
add_action('template_redirect', 'remove_invalid_p_parameter');

Also, using a SEO plugin could help. These add canonical URLs, helping Google understand the correct page.

Hi,
Just to make sure I fully understand your request: you’d like to keep the Newspaper theme, but replace the current demo/prebuilt website free news with the “Trucking Services” demo so you can use its tracking-related features—is that correct?
If so, yes, this is possible. The approach I recommend is to first set up a staging environment and install the Trucking Services demo there. You can follow this guide for the installation process: https://forum.tagdiv.com/installing-demos/ https://i.imgur.com/Dcpxfbz.png
Once the demo is installed on staging, my recommendation is to manually transfer only the content you need to your main site. For example:
– create new pages on the live site and paste the content from staging
– duplicate Cloud Templates and paste the corresponding template code
This way, you maintain full control and avoid overwriting existing content on your main website.

Hi,
Yes, this can be done.
You need to have the theme, and after that, make sure you create a full backup. Then install the Newspaper theme. After that, there are two options: you can either directly install the demo you like, or you can import pages and Cloud templates from the cloud.
After using either of these options, you’ll need to use the Theme Builder and tagDiv Composer to edit the content and set it to display what you want in each block.
Also, we can help you here on the forum or via email at contact@tagdiv.com
Thank you.

Hi,
Unfortunately, the Polylang plugin hasn’t been officially tested with our theme, so we don’t know all the exact settings or how it behaves. That said, we have seen several users try it.
It’s possible that after installing and activating the plugin, you’ll need to reassign the cloud templates for each language manually. Usually, multilingual plugins try to set the templates from the default language automatically, but this isn’t always guaranteed. You’ll want to check that your articles, categories, menus, and templates are correctly assigned for your default language.
For the other languages, you’ll likely need to translate or duplicate pages and cloud templates, then edit them individually for each language.
If you want the most seamless multilingual experience with Newspaper, the recommended plugin is WPML: https://forum.tagdiv.com/using-theme-translations-together-wpml/

Hi,
When a SEO plugin is installed and is used, that option needs to be disabled – https://prnt.sc/gjhSN0drCv2h
Thank you!

Hi,
Is very important when you update the theme to make sure that all theme plugins will be installed and updated. If those are not automatically installed, then they need to be installed from Newspaper > plugins.
If you can make a staging and update the theme there, we can take a look and see if there are any problems with teh update.
If everything looks correct when you are logged in, it is likely related to the cache; clear the cache, and if you are using a CDN/Cloudflare, purge it.
Thank you!

Hi,
I do not follow. Could you please provide some more details?
Do you want to install a mobile plugin?
If you want the exact same content on mobile as on desktop, there is no need to create mobile pages or use the tgDiv mobile theme plugin; the desktop version is responsive and can be used.
Currently, you have the tagdiv mobile theme plugin and this is used.
1. Responsive Desktop Version – The default responsive layout that adjusts to mobile screens using tagDiv Composer – https://i.imgur.com/apZQZ0o.png
2. Mobile Page/Template – A custom mobile layout that can be created using the tagDiv Composer.
3. tagDiv Mobile Theme Plugin – A separate mobile theme that provides a dedicated mobile experience but is limited in edits and changes.

Note: When the tagDiv Mobile Theme Plugin is activated, it takes priority and will be displayed on mobile devices. If it’s not active, the system will check for a mobile page/template built with tagDiv Composer. If neither of these is in use, the responsive desktop version will be shown by default.

Thank you!

Hi,
If you want to use tagDiv Composer and cloud templates, you need to install the plugin tagDiv Shop – https://forum.tagdiv.com/tagdiv-shop/
In case you are using the Bakery, you should use the WooCommerce shortcodes, not the cloud templates, because there can be problems when those 2 are used.
Thank you!

Hi,
First, please make sure that the theme plugins have not been modified. To do this, go to Plugins and delete all currently enabled TagDiv plugins. Then go to Newspaper → Plugins and reinstall the plugins you just removed. This will ensure you are using the correct versions and that no changes have been made to them.
Next, test the website using only the TagDiv plugins to see if the issue persists. In some cases, another plugin may be interfering with the theme.
If the problem still occurs, please contact us via email at contact@tagdiv.com and provide access to your wp-admin as well as cPanel or FTP. We will check the issue as soon as possible.

Thank you!