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ladre09
Participant
Install - topic
#0

I have a few questions, i install the demo on my site first, and set up everything. then I went and got me the license copy, but my demo tells me I have an update will that wipe out my setup I already have on the demo. And also i cant even update because i keep getting an error message.

PuckWuck
Participant
#0

Hi, can you give me any hints as to why I might be better off using Newspaper without the Child Theme? I understand the benefits of using it, but just wanted to be aware of any reasons I’d be better off not using it in as far as your particular theme is concerned.

Thanks

havard2k
Participant
#0

After installing V 9.2.2, the main image that’s inserted in the top of each category page appears as a background on each post that’s put in that specific category. How to fix this?? Like this: https://boostatv.com/atv-uses/

Ajay
Participant
#0

Hi, I want to install WP Super Cache plugin but it’s showing not available. Please help to install the plugin.

Thanks

bangokokesports
Participant
#0

I just recently bought Newspaper theme and install it on my website. After a few hours, all of the images (include feature image and image in the post) disappear. I can’t get it back. Please help.

My domain is: bangkokeseports.com

Thank you

Bogdan B.
tagDiv Staff

Hi,

None of the mentioned resources are theme related. They are either WP or plugin related resources that are not handled by the theme.
If you want to get top loading speeds please use the following guides:

https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

We also recommend this Cloudflare configuration
https://forum.tagdiv.com/cloudflare-cdn/

For speedbooster you can disable the compatibility check like so:
https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Bogdan B.
tagDiv Staff

Hello,


@Partha
P. Pal it could have been a caching issue as all images are present and working fine. We cannot see any issue from our end. We can detect the rocket loader issue however so please disable this from our cloudflare.


@jernejpro
The featured video thumbnail creation still works just as before. We experienced no such issues on any of our installs. You could be facing a plugin conflict preventing the creation of featured images based on the featured videos. Please test without plugins to see if the thumb gets created.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This can happen if you altered the theme files and/or changed the theme name.
The best way to update is via ftp. Make a back-up of your install and simply delete your old theme and upload the new version. make sure to update your child theme as well because the child theme is not update proof. Test without any customization and without a child theme first.

Thank you!

maxdee1
Participant
#0

How do i speed up my site? I just installed this theme and pagespeed insights is only at 63

https://imgur.com/a/QZqmKzU

https://imgur.com/a/vVxBWFw

Calin
tagDiv Staff

Hi,

Please make sure that you install the mobile theme plugin that from the same package were you install the theme version.
If you have the last version of theme ( 9.2.2 ) you can get the theme from the themeforest and get the them with all files.

Thank you for your understanding.

Fahmi Adam
tagDiv Member

Hi Catalin,

I’m using Nginx webserver.
all necessary extensions are installed and increase PHP memory to 256MB, did not help. I found the problem, iframe cannot show and refused the connection, here’s example when im click on more details https://drive.google.com/a/adams.web.id/file/d/1T_gTT-b55Fwb7OMgvOlykZ47ByckNEWB/view?usp=drivesdk

always refused to connect

https://drive.google.com/a/adams.web.id/file/d/1xt53ixBYVT0lBHxjiWqdxyaIfEUZBnRa/view?usp=drivesdk

do you have tips for this problem? I’m use cloud Digital Ocean
 

Simion C.
tagDiv Staff

Hi,

Please make sure you are installing the actual theme, not the whole package
https://forum.tagdiv.com/whats-included/
So if you download the full theme package, once it is extracted the theme zip can be seen, like in this example
https://www.screencast.com/t/v2MopzjgfRd

These are the theme install guides you can follow
https://forum.tagdiv.com/install-via-ftp/
https://forum.tagdiv.com/install-via-wordpress/

If you previously used a child theme please deactivate it in case it is active. Newspaper has a child theme included in the package if you require one
https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks

stonebug
Participant
#0

Hi,
I am trying to update the Newspaper theme from version 9.1 to to version 9.2.1. using wordpress version 5.0.3
I use the theme with child theme enabled and speed booster modifications and WP Super cache plugin.
When I try to update via Envato Market plugin I get 2 instances of the theme show up and the only option is to install the theme (not update).
https://www.screencast.com/t/Dt0e9QjRAXx
When I try to update the theme via FTP (replacing ALL theme files) my website breaks down and if I go to Theme system status I still get version theme 9.1 and not 9.2.2 displayed. Neither the plugins display a button to update.

Simion C.
tagDiv Staff

Hi,

Maybe check in the WordPress comments section, to see who is the author of those comments. Or investigate the plugins you have installed, maybe one of them is automatically posting comments for some reason. If none of your users is posting comments, then something else is, could be a plugin.
I see a comment on this post as well – https://blockchaintrailblazers.com/how-to-get-rich-and-famous-in-blockchain-technology/
You could also activate the comment moderation option, to manually approve the comments
https://www.screencast.com/t/HBfWOdb8IR

Thanks

Simion C.
tagDiv Staff

The td_011 does indeed belong to the theme, it is where all the theme panel settings, custom code from theme panel and other theme settings are kept. If these would be removed the mentioned data will be lost.

However having a size like you mention is quite large. In my local install I exported the td_011 table, it is nowhere near such a huge size – http://prntscr.com/m7stcw
The remote cache, log, and demo history could be cleared, make a backup before.

Simion C.
tagDiv Staff

Hi,

Then it would be somewhat simple, the change you are making to the page template is causing the problem. So when that page template is selected the composer provides the respective error, in no relation to plugins installed.

Maybe there is a different method of doing what you want without this modification to the page template. Please provide some details about it.

Thanks

ibrahimakyuz
Participant
#0

Hi, I’ve installed WordPress Mobile theme plugin was not compatible with the newspaper version because it said that it was disabled. It gives me this error

Sample:
PLUGINS DISABLED AUTOMATICALLY

The following plugins were disabled because they are incompatible with this version of Newspaper:

tagDiv Mobile Theme
For update please check our

Ernesto Justiniano
tagDiv Member

Using now genesis, trying to change to newspaper but increases the load average to values in top higher than 100
With genesis under 3.
I have disable search and ajax search but still having the same problem.
Looking at newrelic we do have values web transactions average under 150 ms. After installing newspaper values go higher, 300 ms.
150K pageviews/day.
The higher values comes from wp_ajax_nopriv_td_ajax_block but we have let a very simple homepage.

maxdee1
tagDiv Member

The following themes are installed but incomplete.

Name Description
Newspaper Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.

sasquatters
Participant
#0

I have used TD Composer before on other sites with no problem. I recently installed the Art Creek demo and tried to use TD Composer to edit the home page. After clicking “Edit with TD Composer” it just loads the posts page on the dashboard. I have tried to reinstall the theme several times as well as TD Composer and it continues to happen.

alekdevetak
tagDiv Member

Hello,
my hosting provider does not allowed to use more than 256MB of Ram that is usually enough. I don’t have installed anything other than your template and your plugins, I use your recommanded plugin for Cache(wp super cache). Your requirements documentations says that 256Mb is enought, if that is not I ask you to update your documentations and refund me.
Thank you
Alek

Calin
tagDiv Staff

Hi,

Please check our documentation for installation
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
or
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/

Also please make sure that you zip the folder you get from theme forest and you install just the newspaper.zip inside of that folder -> https://www.screencast.com/t/1VSuhTKu
If you need more help let me know!

Thank you.

Calin
tagDiv Staff

Hi,

I think the Cloudways engineer need to add something to your .htaccess file according to this topic -> https://forum.tagdiv.com/topic/latest-update-broke-my-website/

You can try to install the plugins by FTP, the method is described in this guide
https://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/

Thanks

Simion C.
tagDiv Staff

Hi,


@saint71
In the case from above the issue was fixed by reinstalling WordPress and the theme. The above user mentioned that he reinstalled WordPress, then reinstalling the theme fixed the problem in that case. You could try the same if possible. Let us know what happens.

Thanks

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