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Simion C.
tagDiv Staff

Hi,

That will happen if you installed the optional mobile theme plugin. Page content built with the tagDiv composer will not be displayed on mobile, if the mobile theme is active. You can find out more about how this plugin works here
https://forum.tagdiv.com/the-mobile-theme/

So mobile pages content is limited to the mobile editor capabilities
https://www.screencast.com/t/aVmQakkHLK

If you wish that the same content from desktop be displayed on mobile, deactivate the mobile theme plugin.

Thanks

Catalin
tagDiv Staff

Hello InstallationComplete,

Sorry, but please notice that the Blog will appear on the Breadcrumbs only if you are using the Blog mode like this -> https://www.screencast.com/t/utgGetyC

Thanks for your understanding!

Catalin
tagDiv Staff

Hello InstallationComplete,

Unfortunately, the single options for color tags are for Category pages, as I have said you above.

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

Did it work before? maybe you installed a new plugin or did something just before the problem happened. Is it happening in a new page? Try with a different browser as well.

Also your WP editor does not look properly it seems, it would be like this
https://www.screencast.com/t/ZfmwzK0f8
Are you using any plugins to extend the WP editor or any related plugins for it? Deactivate them if that is the case. You could deactivate all the plugins as a quick test, leave only theme plugins active. Check if that solves the problem and let us know.

Thanks

Simion C.
tagDiv Staff

Seems it does not work for your other pages like the “About us” page, so something is wrong. I made multiple tests on my end and I found no problem
https://www.screencast.com/t/xSojb8F3
https://www.screencast.com/t/QK9lHLVD9w
For your posts it works but those pages don’t work with AMP for some reason. Try to deactivate all plugins as a quick test, leave only theme plugins active. Deactivate and remove the AMP plugin and install it again from the theme plugins panel
https://www.screencast.com/t/VE24yCu0APaM
Check if that solves the problem.

Marco Andrade
tagDiv Member

I was able to solve by installing the plugin “WP Fastest Cache”

Coolmom
Participant
#0

Hello,

I’m using Classic Blog Template and I need to add blog post recipes, so I installed a WP Ultimate Recipe plugin. However, after doing so, the images on the home page stopped showing up, so I had to uninstall the plug in and problem resolved.

Can you please either help me understand how to fix this compatibility issue or recommend recipe plug in that I can install to use with Classic Blog template.

Thank you

jeffymac11
Participant
#0

Hello, I just installed this theme. I installed one of the demos as well. Now I’m attempting to make edits to the home page. When I open up TagDiv Composer, I’m unable to add any elements to the page or even edit existing ones. When I drag an element and try to drop it, the page doesn’t respond at all. When I try to click on any existing element on the page, no response at all. Can someone please help me understand this? It should be straightforward, but it doesn’t even remotely work for me.

Catalin
tagDiv Staff

Hello TFM,

I’m sorry to hear this from you! Notice that we are here to help you! First of all, please make sure that your theme installing was made via FTP way, according to the following documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Check your system status requirements to be increased according to the following useful guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/requirements-for-newspaper/ Remove all of your old plugins and then install them from the theme’s packet, remove all of the untested plugins, clear all the caches and check the results. We recommend being active only TD Composer without Visual Composer to avoid problems.
Also, if the problem is still there, please let us know and also, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can investigate it closer this case.

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello InstallationComplete,

Try to use the Category Template Style 3 -> https://www.screencast.com/t/akAHYL4Irk For more information about this section, please check here -> https://forum.tagdiv.com/category-templates/

Thanks.

Simion C.
tagDiv Staff

Hi,

I see you have installed the fitness demo, please check these topics
https://forum.tagdiv.com/topic/hover-color-wont-change/
https://forum.tagdiv.com/topic/links-color-over/

Thanks

Simion C.
tagDiv Staff

You could try to replicate that website with the tagDiv composer. There are many blocks and grids to choose from to display your posts
https://demo.tagdiv.com/newspaper/
You can see them all in the live demo, check the “Features” menu. Also there are multi-purpose elements. Build a new page and start experimenting with the elements, row layouts etc. For full width results you can stretch the rows
https://www.screencast.com/t/WrvV0gKfnlA5
You can set background colors, images or videos for row, check the row settings
https://www.screencast.com/t/bbLWShGAzM

Also there are many demos you can check out, maybe you will decide to install a demo. See them all here
https://demo.tagdiv.com/select_demo/select_demo_newspaper
https://forum.tagdiv.com/installing-demos/

risma_bahari
tagDiv Member

Hi Simion,

Thank you for your support,

I’m trying to deactivate all plugins and uninstall theme, but still blank page,

And lastly, I try Update wordpress, and the problem is gone, my page can be accessed again,

Thank you very much

janellelcarter
tagDiv Member

Thanks for your response. I installed the User Role editor plugin and have been able to add unfiltered HTML to the Author role, which solved my issue.

Thank you!
Janelle

def.lord
tagDiv Member

Hi!
Thank you for your help!
I check installed plugin on my site. I don’t have installed Visual Composer plugin, only TD Composer:
Plugin list

Update: You are right! I disable WPBakery Page Builder and all work! Thank you!

  • This reply was modified 8 years by def.lord.
SMNBLOG
Participant
#0

Hello,

when I try to create a new page and I try to edit it in TAGDIV COMPOSER using the blue button that appears in the new page settings a Blank page appears. What can I do?
I already tried to uninstall/reinstall the plugin and also the theme with FTP.
Thank you for the help

TFM
Participant
#0

Super frustrated with TagDiv support.

TagDiv composer disables randomly with zero warning but TagDiv support say there should be warning when plugin is out of date.
Am told to delete plugin and download new files from Themeforest…which I do.
Upon installation of latest files I finally get the “out of date plugin warning”, the plugin is still disabled and home page looks a mess.

How can I posibly have out of date files if I’ve only just downloaded them from Themeforest?

Simion C.
tagDiv Staff

Hi,

Try to analyze the website and see what is loaded and what can be optimized. Check with GTmetrix or Google insights
https://gtmetrix.com/
https://developers.google.com/speed/pagespeed/insights/

Such flashes may be caused by the speed booster plugin in some cases, maybe you have that installed. Each custom CSS code used or additional style, or font is applied over the initial or default settings, so there could be a slight flash before the final CSS loads.

Thanks

Simion C.
tagDiv Staff

Hi,

Try to reinstall the theme, by FTP would me most recommended and reliable
https://forum.tagdiv.com/install-via-ftp/
Make sure the theme requirements are met. Also contact your hosting provider to ask them to check why there are internal server errors. There could be error logs mentioning the cause.

Simion C.
tagDiv Staff

I see the same happens, try to clear any caching installed and purge CDN files. I tested it again, the description you set manually should appear in the page source
https://www.screencast.com/t/BecSfW8L5P
https://www.screencast.com/t/Db0Cka3hRvMs
In your case the same description is displayed and picked by the socials
https://www.screencast.com/t/abi9HvOe

PINKCLASSY
tagDiv Member

Hi,Simion C.
Thanks for your reply.
I have reinstall the wordpress,when i active the Newspaper theme,then i can not to update the plugins(like:Akismet Anti-Spam),when i try to update it,there display the error(Internal Server Error).the img link:https://imgur.com/nmCEU8y
I try to active the Twenty Fifteen theme,the plugins update is OK.
I’m so sad for this,because i like Newspaper,but I can’t use it properly.
How am I supposed to solve this problem?
Please help me.
Thanks

johnfelipe
tagDiv Member

in wp-content/themes/Newspaper/functions.php
i view this:

function td_on_get_footer() {
if ( is_user_logged_in() && ! td_util::tdc_is_live_editor_iframe() && td_util::get_check_installed_plugins() ) {

ob_start();
?>
<script>

setTimeout(function () {

confirm( "Did you disable any TagDiv plugins? \nWe've got some errors at loading API files. It could happen because of a disabled TagDiv plugin!");

}, 3000);

</script>
<?php
echo ob_get_clean();
}
}

if comment
ob_start();
/*?>*/
works, how can write that section correctly?

def.lord
Participant
#0

Hi!
I have next trouble:
Install WordPress 4.9.6, install Newspaper V 8.8.2.
Check “Newspaper system status” – all ok:
Newspapper system status
Install demo data “Construction”.
Go to home page, select edit with TD Composer.
Select element and want change image:
Change image
After select anoser image i receive message “Invalid data”.
invalid data
What i doing wrong?

InstallationComplete
tagDiv Member

I should note that I’ve tested this on several test installs and it never changes the border radius of any button. Definitely not the header buttons.

https://screencast.com/t/QVKO9Bp0

samdyz
Participant
#0

Is there a way we can install a floating sidebar on the homepage created by TD Composer.
OR
if we can have Infinite Load on Post Loop Settings (under template ‘Pagebuilder + Latest Articles + pagination).

Basically I want to display my latest articles under the various elements I have created with TD Composer but I need to have two things together – 1) Infinite Load & 2) Floating sidebar..

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