Search Results for 'install'

Hi,

Indeed the custom code make the button display like this
– https://www.screencast.com/t/xrWOrKK6
– https://www.screencast.com/t/gt3kUe7VXgn
Custom CSS codes can be entered in the Theme panel->Custom CSS section. Try clearing any installed cache, it could be a caching issue if the code does not apply.

Thanks

Please try the suggestions mentioned above and let us know the results. The weather widget is tested and works properly in the theme
– https://www.screencast.com/t/n5yhpp66
Also the social counter works properly if valid information is entered
– https://www.screencast.com/t/4LxpVniim2
There is no problem using these features on a default theme install.

Hi,

I have updated and tested the latest woocommerce plugin version, the images are displaying just fine for me both in shop page and product page
– https://www.screencast.com/t/B8XiLZVdYK6
– https://www.screencast.com/t/kk2PsSMKBu
– https://www.screencast.com/t/Y7lUQ6F4BkGo
Maybe you have other woocommerce plugins that need updates to be compatible with the new woocommerce. I have only the woocommerce plugin installed, no add-ons or extensions.

Thanks

Hello,

Please install again the theme via FTP way according to our documentation because this is the surest method in this case. Remove all of the untested plugins, clear all the caches, purge CND files and check the results. The theme should works as expected, without any problems.

Thanks for your understanding!

Hello,

Yes there is this possibility but only if you install the new multi-purpose plugin available in the latest theme version: https://www.screencast.com/t/OvkdVXHu

Thank you!

Hi,

Indeed the website is not very fast, it takes a long time to be fully loaded. Also the counter is not working properly and there are errors on the website
– https://www.screencast.com/t/qNZaY37Qy

Make sure the theme requirements are met
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed, according to the guide.

Then try these suggestions. Deactivate all plugins except theme plugins, clear all caching. Remove custom code added in theme panel or theme files. Make sure you are configuring the counter like mentioned in this guide
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Website speed optimization has to be made by you, installing the theme will not make the website blazing fast by default. It depends on many factors. There are guides provided by our users and us in order to achieve very good results. Please take a look
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/

Thanks

Hello,

You do not need to activate the plugin as it is a bundled version. The updates are provided by us as they need to be tested with our theme prior to install and the proper adjustments made to the theme otherwise, they could not work properly. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hello,

Please make sure you also clear all caching after you change settings. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also please test this without any other plugins. Disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

If you have installed the mobile plugin, then this will display a different version of the website, not what you see on desktop
– https://forum.tagdiv.com/the-mobile-theme/
This plugin is optional, you can deactivate it and display the same content from desktop.

The recommended caching plugin to be used is the WP Super Cache
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
This will work properly with the mobile plugin, other caching plugins could cause issues. Or you could make further tests with the rocket plugin configuration settings, we could not say which should be used, this plugin was not tested with the theme and mobile plugin.

Thanks