Search Results for 'memory'

Hi

Please make sure that you set up the Social Counter plugin according with our documentation: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/ deactivate all plugins, clear the cache memory ant test again.
If you still can’t manage to solve this issue please provie your site url so I can inspect it closer.

Thanks!

Did you
a) clear your caching/reset CDN after theme change, if applicable?
b) did you increase your default memory via php.ini and wp-config.php ?
c) try turning off conflicting plugins except for visual composer and yoast seo?

What “demo” of the theme are you using ? Did you buy the theme or are you using a pirate copy from website? I suppose you are using one of the “style demo” to test site layout and not a real live website.

Your site seems to be working just fine:
http://www.vervemagg.com/horoscope/were-you-born-on-a-lucky-day-for-your-zodiac-sign/

• This reply was modified 10 years by simchris.

Hi

I’ve checked your site and the header ad is displayed fine on mobile devices: http://screencast.com/t/khdkv8em90 If you still have this issue try to clear the mobile device cache memory then test again.

Thanks!

Hi

I’ve checked your site on mobile devices and works fine now: http://screencast.com/t/ruNr7FPQxoXy If you still have this issue try to clear the mobile device cache memory and test again. Also provide more details and a screen pointing the issue so i can duplicate it on my side and get back to you with a more accurate answer.

Thanks!

Hi

Try to clear all caches, deactivate all plugins, leave just Visual Composer active and test again, also verify the console for any errors while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If the problem persist check system status values: http://screencast.com/t/xp51Hx9TQf
Increase max_execution_time at least at 300 and the max_input_vars should be bigger than 2000. Those values are set in php.ini file so try to access it but note that some hosts may restrict the access at this file, if you don’t have access to it contact your host provider and let him know about this situation. Also check the WP_MEMORY_LIMIT from wp-config.php file, here it’s a guide regrading this
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Let me know how it goes!
Thanks!

Hi

Try to deactivate all plugins except Visual Composer, clear all caches including the mobile device cache memory then test again. If the problem persist please provide your site url so I can inspect it closer.

Thanks!

Hi

Please check this topic for more details about this issue: https://wordpress.org/support/topic/uploaded-file-exceeds-the-upload_max_filesize-directive-in-phpini
https://wordpress.org/support/topic/error-the-uploaded-file-exceeds-the-upload_max_filesize-directive-in-phpini
https://premium.wpmudev.org/blog/increase-memory-limit/
Basically you need to increase the memory allocated to php. Please contact your hosting provider and let them know about this issue and increase the memory limit.

Hope this helps.
Thanks!

See the theme docs in the tutorial sections and best of forum for tips on how to speed up your site.

Also try testing a post with GTMetrix.com for specific examples of how to optimize/fix your setup for complex themes. Make sure you increased your default memory also.

Hi

I’ve checked your site on mobile devices and the ads are displayed fine now: http://screencast.com/t/9MvGougPQ2O I am not sure why ads are not displayed fine on your side but you can try to empty phone cache memory and test again. Also you can try by deactivating all others plugins except Visual composer, then check is the problem is still there.

Thanks!

Hi

I’ve test this on my side and works fine: http://screencast.com/t/Hqfi5fATLMf – http://screencast.com/t/bH5kaaDiA Try to clear the cache memory after you apply the changes then test again.

Let us know how it goes.
Thanks!

Hi

I’ve checked your homepage and the social counter works fine now: http://screencast.com/t/K5GcDMelb If you still have this issue try to clear the cache memory and test again.
Let us know how it goes and if you still can’t manage to solve this issue please provide more details.

Thanks!

See the theme docs under tutorials and best of forum for tips on how to properly optimize your site. Main thing to do first is check memory allocation, clear any old caching, check on TTL and server side gzip/deflate, etc.

Test your site with GTMetrix.com for specific help if you’re unsure how some optimizations work.

Well, first you want to figure out which “account” is giving you that message. Is it coming from a plugin like JetPack ? Is it coming from social plugin ? If it’s not from your hosting provider, then you’d need to check your error log, or audit your plugins to see if your “account” for that particular plugin has given you that error. Usually in your “account” there would be a message about it, and generally some way to upgrade whatever that account happens to be.

If you site won’t load, and you’re seeing that message — then it seems like that would be from your hosting account. If they say that isn’t coming from them, I’d kind of suggest you get a better host (!).

However, you can
a) make sure you have enough memory allocated to WordPress in both wp-config.php and php.ini (google how to do this)
b) limit number of modules and image sizes used (tune that so you’re using same size modules on each sidebar/footer, for instance — not three different; consider NOT using fly-out suggested and the related posts modules)
c) when you get that message, go right to your server error log to see WHAT caused that
d) get a better host

• This reply was modified 10 years by simchris.

Hi

I’ve checked your site an ipad and the indicated image it’s displayed fine on my side: http://screencast.com/t/dDqyLMF8 I am not sure why it doesn’t appear fin on your side but could be a cache issue so try to empty your ipad cache memory and test again. Also you can try to deactivate all plugins except visual Composer, just to make sure that this is not caused by some plugin.

Thanks!

Hi @sid

Sorry for the inconvenience.
The theme can’t control the way Facebook share the content from your site. Usually share issues are generated by some server restrictions which obstruct facebook getting all informations that are needed for the post.
Also when this error appears http://screencast.com/t/ULteSTxk means that facebook doesn’t have any information about that post in its records. This usaly happens because of the huge amounth of data facebook won’t index the post automatically, it can take some time until the cache memory it’s refreshed. After publishing a new post try to scrape it with https://developers.facebook.com/tools/debug/og/object/ – http://screencast.com/t/xTmcFgmL Such that you will “force” facebook to update your new post faster.
If you still need a refund you can go ahead and ask it to envato, you have our support on it. Please let us know if you need guidance on this and address us via email at contact@tagdiv.com including a link to this conversation, we will give you further instructions on this there.

Thanks!

Try disabling lazy loading feature in theme panel.
Also, make sure you have enough memory allocated to WP.

Navigation Element Problem fixed.
Still facing 500 error after adding php_value memory_limit 64M in .htaccess file
i have created support ticket to my host service let’s see what they reply

Make sure you have enough memory allocated to your WP install, via both the wp-config.php file and your php.ini file on hosting setup.

Theme doesn’t control your media folder —
a) try increasing default memory for your install from the wp-config.php file and your hosting php.ini file
b) resave permalinks
c) clear all hosting/CDN caching, and browser caching — make sure you’re using modern web browser and not IE9 or something really dumb like Safari on Windows (!)
d) make sure your media folder is writable and you have enough storage space on your hosting account
e) try going to your media manager in WP, and uploading a file
f) in case not already obvious, you need to make sure the image format can be “read” by WP; and use proper file naming like .. no spaces in file name, no high ASCII characters like * ! () [] & — etc. and only one period for the file extension (e.g., my-image.jpg and not mysuper.image.from.hell.jpg ).

Hope that helps!

Chris

Be sure to increase default memory for your hosting setup in the php.ini file and in the wp-config.php file as it really does make a difference!