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thank you for your fast response Catalin, we actually figured out we had installed a plugin that had a mobile theme that was conflicting with yours after contacting your team via email. We appreciate the help you guys provided!
I do have one more question- I noticed that our site isn’t set to the proper time. For instance right now it says that it’s 5:34, when actually where we are posting from, it’s 12:34. Where do we change the time on the back end so that it’s correct?
Hello,
The mobile theme should provide a placeholder image like so: https://www.screencast.com/t/ieKQZtsoA
Please check your theme panel and enable the no thumb image: https://www.screencast.com/t/pVuhF3mIeIP
Thank you!
Hi,
On mobile there seem to be some errors present on the page
– https://www.screencast.com/t/BCGEz4Eb
These errors seem to be related to ads, they do not appear on desktop. I would suggest if possible to remove the ad codes where entered and test to see if this improves the website speed. There are also many speed optimization guides here on the forum, very useful to read
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Thanks
Hi,
A mega-menu item present on desktop will be displayed like this on mobile
– https://www.screencast.com/t/XhMrxTxjDp
– https://www.screencast.com/t/7qftMx682QeI
Mega-menus will not be displayed on mobile, instead they are converted to simple drop-down style, not removed. The only option to have a different menu entirely on mobile, would be the mobile plugin. This will add the option to set a different menu
– https://www.screencast.com/t/eewYzrdkK
If you are still missing the option to create a mega-menu here
– https://www.screencast.com/t/5yhzwRVS
And you tried deactivating all plugins except theme plugins, checked custom code or functions added in the theme files, custom code sections or through a child theme, then please send us an email at contact@tagdiv.com and provide admin login information. We will take a look. Also paste a link to this topic in the email.
Thanks
Hi:
I just buy this theme and i activate tagDiv Mobile theme, but at the end of the individual post, this errors are returned:
wp booster error:
td_api_base::mark_used_on_page : a component
with the ID: style16 is not set
/usr………………./includes/wp_booster/td_api.php
wp booster error:
td_api_base::get_key : a component
with the ID: style16 key: wrap_classes is not set
/usr………………./includes/wp_booster/td_api.php
my site is tbtbangla.com . and without tagdivmobile theme its too slow and and with the plug in there is no customization thank you
Hi,
Try a code like this, see if it works for you
– https://www.screencast.com/t/Jc8FUkB4gZn
It will place the menu link on the right as you want
.header-search-wrap {
right: 54px;
}
#td-top-mobile-toggle {
position: absolute;
right: 0;
}
Enter it in Theme panel->Advanced CSS in the phones section.
Thanks
Hi,
Content for mobile pages has to be entered through the mobile editor
– https://forum.tagdiv.com/the-mobile-theme/
Page content built with the composer will not be displayed on mobile, when the mobile plugin is active.
Note that this plugin is not required, if you want the same content from desktop to be shown on mobile, simply deactivate it. The main theme is fully responsive.
Thanks
Hi,
Then the code should be like this, to enable the scroll on mobile
– https://www.screencast.com/t/FFAIvpdTl
.td-scroll-up-visible{
display:block;
}
Enter it in Theme panel->Advanced CSS in the phones section.
Thanks
Hello vamsinani24,
Please keep in mind that the Mobile Theme has been tested with the multipurpose plugins and works as expected, without any problems. Try to disable all of the untested plugins which can interact with the theme core files and causes a lot of unknown issues. Also, make sure that your theme has been updated if you want to achieve best theme results.
Thanks for your understanding!
Currently I just added a page called Featured with all the recent posts. Having no mega menu show up correctly on mobile is a bad thing. I would be great if we could not show the mega menu on mobile and just have regular drop down items. I believe it works on other themes on mobile as a drop down menu of pages.
Can we disable a menu item on mobile? The mega menu.
Thanks
Hello bdundar,
Unfortunately, the Newsmag does not contain the Mobile Theme plugin, sorry! This functionality is available only for Newspaper.
Thanks for the message!
Hi,
A specific option to filter the top mobile grid, is not available at the moment. This change will have to be made in the code, this is a similar topic
– https://forum.tagdiv.com/topic/mobile-theme-featured-posts/
Thanks
Hi,
1. On mobile, mega-menus will not be displayed. The mobile menu is limited to drop-down style. Some of the menu items in the header menu do not link anywhere on desktop and on mobile. If these are categories please re-add them in the menu as categories
– https://www.screencast.com/t/VbJqb7X7
If they are custom links add a link to them
– https://www.screencast.com/t/wGu51kcH2LBY
So they would lead somewhere on the website. Regardless of mobile plugin used or not, the mobile menu will still look the same in design. A difference would be that if the mobile plugin is used, a different menu can be set for mobile
– https://forum.tagdiv.com/the-mobile-theme/
Page content built with composers will not be displayed on mobile if the mobile plugin is used. Mobile pages are restricted to the mobile editor.
The mobile theme is intended to present a lighter version of the website, optimized for mobile devices. There will be predefined front page templates, category page, post page etc.
2. You could add the link in the description field of the team member element
– https://www.screencast.com/t/zLGIA9ZW9ecE
There are no dedicated options to add links in this element, or the other information you mention, except the description field.
The composer will receive more options and feature over future updates however.
If that option does not appear for you, in almost all similar cases plugins were to blame. There could be a plugin installed that is responsible. Only way to check is by deactivating all plugins except theme plugins. Then see if the option appears.
Thanks
Hi,
The mobile logo can be set in the theme panel
– https://www.screencast.com/t/TGYnGv4xk4R
Remove the default logo and upload your own.
Thanks
Hi,
4. The unique articles is intended to be used only when the page contains elements without using pagination
– https://www.screencast.com/t/qsvbBINGrn3M
If pagination is used there will still be unique articles on the initial page load, but when the pagination is used there will be duplicates.
There are sufficient default filtering and sorting options for the grids and blocks to prevent duplicates from happening
– https://forum.tagdiv.com/block-settings-tutorial/
If it is for some reason required to implement the same filtering and sorting on different blocks, there is also an offset feature that can be used
– https://forum.tagdiv.com/offset-feature/
In most case the rocket loader caused similar issues with the sliding mobile background. If you could provide a link to your website we will inspect it.
The theme blocks and grids are predefined, they cannot be modified unless through code. Blocks will always look the same, depending on the layout they are placed. Block 24 for example
– https://demo.tagdiv.com/newspaper/block-24/
Try different block and grid types, there might be one that would be similar to what you are describing.
Thanks
Hi,
For example the theme live demo uses an image of this size for the mobile background
– https://www.screencast.com/t/j2HQiThhSI
– https://demo.tagdiv.com/newspaper/wp-content/uploads/2016/05/mobile-bg.jpg
Make sure you are setting the full size of the image when uploading the image, not a thumbnail
– https://www.screencast.com/t/GbnhPvnVpqe
– https://www.screencast.com/t/ciNUuz10VdKQ
Thanks
Hi,
After the latest update to 8.6, our mobile theme has been giving us this eror only visible, when you are logged in: https://puu.sh/yXrj1/cd28e0510f.png
It is right below the main image. It also shows at the bottom:
https://puu.sh/yXrkj/06b3db1760.png
It says something about Style7 not being set as well as wrap_classes not set.
This is what I have done so far:
– Fresh install of theme
– Fresh install of all plugins
– Removed all modifications from custom code
– Disabled plugins
The issue still persist, but only in the mobile theme. I tried both 1.0 and 1.1 versions.
Do you have any idea what might be causing it? I also tried the multi-purpose plugin and I also tried it without it.
Hi Team,
I created a page using TagDiv composer and its working fine in desktop view but when i access the same from mobile i see the “codes”. I am using mobile theme. Is TagDiv Composer not compatible with mobile them?
Thanks,
Dear tagdiv
my mobile them is not responsive and very much slow as well as not showing jump to top bar button. But when ever I install tagdiv mobile plug in its get much more smoother than before but main problem is, My websites customization are vanished and all articles are showing in a list view. Please solve this.
Hi, Catalin!
Sorry for reverting late. Anyhow, I imported the theme files and plugins using FTP, and cleared Cache + Purged CDN, but I’m facing the same issue again.
I can’t access mobile version when I enabled the multipurpose plugin.
After disabling it, the mobile version looks broke. The side menu and the search button are not working.
There’s a conflict with revolution slider plugin again. It’s not working on the page.
Could you please take a look at this? I’ve been facing this issue for a long time now.
Dear tagdiv Support,
Would like to highlight that we have been using your theme so far and we have been pleased with its performance.
However, recently we had this issue with the multipurpose plugin. Our staff have been trying to login into the wp-admin backend but they get this error (only shows up on mobile)
https://worldwithouthorizons.com/wp-content/uploads/WhatsApp-Image-2018-01-07-at-4.31.18-AM.jpeg
It is identical to this error made in the comments page on themeforest recently;
https://worldwithouthorizons.com/wp-content/uploads/Screen-Shot-2018-01-09-at-02.25.29.png
We have performed the steps exactly as was the reply, and the result is the same.
Please advise, thank you.
WWH
Hi.
My Theme Zip files is not contains the Mobile Theme files this path: Newsmag-tf/plugins.
Where can i get this Mobile Theme Zip files?
Currently the mobile theme shows the first 3 post in the category “featured”. Is there any way to change which category it displays?
Hello,
The theme looks fantastic! It is easy to add new posts and get them to look great.
I have two issues with the Newspaper theme that I need help on:
1. The mobile menu is not working properly on mobile devices. I upgraded to the new V8 theme, and ever since, I can not update the mega menu in the WordPress menu section. It does not give me the option to add featured posts of categories to the mega menu either. All but one of the menu items work on mobile. The main item, the drop down with the images of the posts is not working on mobile. News Room is the menu item that does not show properly on mobile. I have not been too impressed with the mobile app add-on, as you can not view actual pages and are limited to only posts. So, I am using the responsive theme without the mobile app add-on. I realize that it speeds up the mobile site, but if you can not get them to look the same, what is the point?
View the site at: http://www.leadingmaryland.com/
2. When using the TagDiv builder, I noticed that you can not add any links to any of the content. You have descriptions for content for team/staff members bios, content blocks, text with titles, and all do NOT allow you to add a simple little link. Any advice on how to make this work? We have some team members that have websites or links to youtube videos, and this can not be added to the team section. The social media icons are cool, but not everyone has those as contact info. What about a phone number, email, and a website link? Not seeing those vital things for the team feature. I did see an option to add your own HTML code, but that is why we are using the builder to speed things along and have features like hero sections, title and text, and the many more you offer.
Please advise? Thanks!