- NewsmagTheme colors introduction
- NewsmagSmart list ads
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagLogo & Favicon
- NewsmagHeader ads
- NewsmagSmart sidebar
- NewsmagSharing buttons
- NewsmagCategory tag on modules/blocks
- NewsmagBackground introduction
Hi,
@biggleem In almost all cases plugin conflicts or theme modifications are causing the mobile theme to not function correctly.
If you tried deactivating all plugins as a test and the mobile theme is still not functioning correctly, please send us an email at contact@tagdiv.com and provide admin login information. We will take a look. Also paste a link tot his topic in the email.
Thanks
Hello,
Google webmaster reported a soft error on “wp-content/themes/Newspaper-tf/Newspaper” and on click it displayed
“Fatal error: Call to undefined function get_header() in /home/news/public_html/wp-content/themes/Newspaper-tf/Newspaper/index.php on line 6” SCREENSHOT 
Also, top menu is not opening on mobile. Kindly help.
Regards
Hi,
It would be possible, try a code like this
– https://www.screencast.com/t/IUpj97UnzE
@media (max-width: 767px) {
.td-header-top-menu-full,
.td-header-sp-top-menu {
display:block!important;
}
.td-header-sp-top-widget {
width:auto;
}}
Enter it in Theme panel->Custom CSS section and it should make the top menu visible on mobile.
Thanks
Hi,
That would be an internal server error. Please try to deactivate all plugins except theme plugins and clear all caching installed. Then check if the mobile theme is working properly. If the error is still present then it could be server related, see this guide
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
Also check the theme system status and ask the hosting provider to make modifications if needed to the parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
Thanks
We are not having this issue with our sites running TagDiv themes, and we have 10+ sites in Google News. However, we turn off stuff we don’t absolutely need, and are not running the mobile theme options, and we’re not using pagebuilders for posts, and not running external ad networks other than AdSense at this time.
That likely doesn’t help — just some feedback 🙂
Also worth reminding to those visiting thread in future: check your Google News sitemap — if all the data is there, Google should be able to get that data. Any error will also show in your GN sitemap in your search console account when you “test sitemap” — after you fix stuff, resubmit sitemap for Google News.
-
This reply was modified 8 years by
simchris.
1. Facebook login integration you said its not possible
2. Remove modal and simply put login button you said its not possible
then how my mobile users are login my website…? (desktop has no problem i created login link on top header but what about in mobile..?)
which type of support you provided..?
Please send me any solution for mobile..
If not then please i dont want your theme please refund me.. (without facebook mobile login this theme is useless)
Hello,
I am having some issues with the images displayed on the mobile version of my website http://www.coho.ro
They appear somehow pixelated, low quality. This happens also with google display adsense ads, the banners look distorted, I attached some screenshots.
Also, I noticed that sometimes some images look good and some not so good, this happens to ads also.
Screenshots:
http://www.screencast.com/t/ot7ffoo7G
http://www.screencast.com/t/8x9ejA0hmSI
http://www.screencast.com/t/8rLfwpCnis
What is the problem and how can I fix it? Thanks a lot, love your theme.
Hi,
A different menu would be possible if you use the mobile theme plugin
– https://forum.tagdiv.com/the-mobile-theme/
The top bar is not displayed on mobile however, mobile theme active or not.
Thanks
Hello ayoub00113,
Most likely, you are using VC Composer or Td Composer to create your About Us page. Unfortunately, the mobile theme does not recognize any page builder shortcodes and does not exist any such an option that allows you to create your own homepage which displayed only for mobile. The mobile homepage has a default layout, according to our documentation here -> https://forum.tagdiv.com/the-mobile-theme/
Hope this helps!
Thanks for your understanding!
sir/madam
this theme is awesome.but when i visit my site in mobile device my websites http://www.upyoggyan.com homepage
not fully showing in the mobile device. widgate is not showing in sidebar and footer. google also say your page is not mobile friendly. please see screenshot

Hi,
@Doug Thompson I see that the Jetpack mobile theme is active at the moment on the website. Please deactivate it in the plugin settings, as this will not interpret composer shortcodes
– https://jetpack.com/support/mobile-theme/
If you require a mobile theme plugin there is one provided in the theme package
– https://forum.tagdiv.com/the-mobile-theme/
This is optional, it would be suited for the situations where you would like to display a different version of the desktop pages on mobile.
The same content from desktop will be shown on mobile, if the mobile plugin is not used.
Thanks
Hi,
A solution would be to use the Advanced Custom CSS sections in the theme panel. I believe you want the solution provided for the title is how you want it for desktop. For mobile you could use a code like this to reduce the title size
– https://www.screencast.com/t/pBSM1NyPE
You could even center the title on mobile if you wish
– https://www.screencast.com/t/O746D9ag2Rm
This is the code used in the example, enter it in the Advanced CSS->Phones section (remove the center align if not needed)
.td_module_14 .td-module-title {
font-size: 24px;
line-height: 28px;
text-align: center;
}
There are also excerpt settings for all modules but those will affect both desktop and mobile situation
– https://forum.tagdiv.com/excerpts-introduction/
Thanks
Hi,
That would be possible with a code like this, it will make the category tags of your chosen color on the homepage
– https://www.screencast.com/t/38bwoqJYwC0u
.home .td-post-category {
background-color: red;
}
Enter it in Theme panel->Mobile theme->Custom CSS code.
Thanks
Hi,
That is unusual, the background should be white for the mobile theme. Please enter this code in Theme panel->Mobile theme->Custom CSS section
body {
background-color: white;
}
Let us know if there still is a problem.
Thanks
I really love this theme and your brilliant support.
The site is about.ebooks.com, running Newspaper version 7.4.
In recent days I found that the main menu will only display links to pages and custom links, but it won’t list categories. This also applies to the top menu.
Actually, the menus display perfectly when I’m logged in as an admin user. But for people viewing the site normally, the category menu item just won’t show. This is true on desktop and mobile.
I have deleted menus and re-created them. I’ve also increased the memory allocation (per the little orange warnings on your Newspaper System Status page) to no avail.
Is there a known solution to this?
Thanks,
Stephen
Thanks Simion,
I want to share this:
Plugin: Sharethis
MOBILE
Newspaper/Mobile/Single.php
<?php
/**
* Created by ra.
* Date: 10/23/2015
*/
global $post;
//increment the views counter
td_page_views::update_page_views($post->ID);
get_header();
if (have_posts()) {
td_global::load_single_post($post);
$td_mod_single = new td_module_single_mob($post);
?>
<div class="td-container">
<!-- breadcrumbs -->
<div class="td-crumb-container"><?php echo td_page_generator_mob::get_single_breadcrumbs($td_mod_single->title); ?></div>
<!-- post content -->
<?php the_post(); ?>
<article id="post-<?php echo $td_mod_single->post->ID;?>" class="<?php echo join(' ', get_post_class());?>" <?php echo $td_mod_single->get_item_scope();?>>
<div class="td-post-header">
<?php echo $td_mod_single->get_category(); ?>
<header class="td-post-title">
<?php echo $td_mod_single->get_title();?>
<?php if (!empty($td_mod_single->td_post_theme_settings['td_subtitle'])) { ?>
<p class="td-post-sub-title"><?php echo $td_mod_single->td_post_theme_settings['td_subtitle'];?></p>
<?php } ?>
<div class="td-module-meta-info">
<?php echo $td_mod_single->get_author();?>
<?php echo $td_mod_single->get_date(false);?>
<?php echo $td_mod_single->get_comments();?>
<?php echo $td_mod_single->get_views();?>
</div>
</header>
</div>
<div class="td-post-content">
<?php
// override the default featured image by the templates (single.php and home.php/index.php - blog loop)
if (!empty(td_global::$load_featured_img_from_template)) {
echo $td_mod_single->get_image(td_global::$load_featured_img_from_template);
} else {
echo $td_mod_single->get_image('td_696x0');
}
?>
<?php echo $td_mod_single->get_social_sharing_top();?>
<?php echo $td_mod_single->get_content();?>
</div>
<footer>
<?php echo $td_mod_single->get_post_pagination();?>
<?php echo $td_mod_single->get_review();?>
<div class="td-post-source-tags">
<?php echo $td_mod_single->get_source_and_via();?>
<?php echo $td_mod_single->get_the_tags();?>
</div>
<div class="sharethis-inline-reaction-buttons"></div>
<?php echo $td_mod_single->get_next_prev_posts();?>
<?php echo $td_mod_single->get_author_box();?>
<?php echo $td_mod_single->get_item_scope_meta();?>
</footer>
</article> <!-- /.post -->
<?php echo $td_mod_single->related_posts();?>
</div>
<?php
} else {
//no posts
echo td_page_generator_mob::no_posts();
}
comments_template('', true);
get_footer();
View: https://www.screencast.com/t/2ROxmtWBLp3
DESKTOP
CODE: https://www.screencast.com/t/w90uht8VYV
VIEW: https://www.screencast.com/t/f9AA6yEOin
Similar problem with mobile theme. It worked before upgrading to 8.5 but does not now.
Now it home page on my iPhone 8plus shows:
[vc_row][vc_column el_class=""][td_block_big_grid_3 category_id="4"][/vc_column][/vc_row][vc_row][vc_column el_class="layout" width="2/3"][td_block_22 limit=”1″ category_id=”18″][td_block_1 category_id="4" custom_title="" tdc_css="eyJhbGwiOnsiYm9yZGVyLWNvbG9yIjoiIzAwMDAwMCIsIndpZHRoIjoiNjAwIiwiZGlzcGxheSI6IiJ9fQ==" offset="5" category_ids="4,18"][td_block_6 limit="2" block_template_id="" category_id="" custom_title="" offset="10"][td_block_12 limit=”1″ offset=”12″ category_id=””][td_block_18 limit=”2″ offset=”13″ category_id=””][td_block_8 offset="1213" category_id="4" limit="6"][/vc_column][vc_column width="1/3"][vc_widget_sidebar sidebar_id="td-opinion-sidebar"][/vc_column][/vc_row]
If I go to the “full site” link my my phone I get the responsive page that should show as the home page on the mobile phone.
https://www.capitolhillblue.com
-
This reply was modified 8 years by
Doug Thompson.
not showing when mobile theme is disabled. also ive deactivated all plugings but still nothing.
Hello everyone!
I have a recipe page (www.lasrecetasdeangy.com) and I have the mobile theme plugin activated and the theme in version 8.5.1 and everything works fine except search from both mobile and PC. If you try to find any of the recipes that I have in the blog, if you select any of the options that shows you there is no problem but if you click on the keyboard intro on PC or search on the mobile, redirect to a blank page and an error 414, could someone tell me why?
Thanks !!
Hello Tagdiv,
Almost 80% of my blog visits are from Mobile device. I’m planning to optimize the site for mobile. Which is the best option? Whether using the mobile plugin or Google AMP. Is this theme compatible with AMP? will AMP work when the mobile plugin is active?
Thanks.
Hi,
The website seems to not function correctly, shortcodes are displayed instead of the page elements
– https://www.screencast.com/t/5GHKf4VTgfvS
I would suggest deactivating all plugins except theme plugins (make sure the tagDiv composer is active).
Then check if the website is working and displaying properly. If you would like a mobile version of the website, you could use the mobile theme plugin included in the theme package
– https://forum.tagdiv.com/the-mobile-theme/
This will present a lighter alternative to the desktop version. However it is not required, the main theme is fully responsive and will provide good results on mobile by itself.
Thanks
Can you provide me the css to make the background color of the mobile theme white? It seems to be currently set by default at grey and my bylines do not show up well. Thank you!
Jetpack Mobile theme isn’t compatible, so I try WPtouch
result is the same, blank on Mobile device
i have made my site with 8.5 version and customized after default demo installation. Didn’t install any custom fonts. But after caching it showing this error only in google chrome desktop ,another thing is in mobile version tab to top option is not included. didn’t add any custom code, just google analytic and Facebook instant article code are placed in the theme header. please reply this thank you.
Hello Ladiesabroad,
I have inspected your source page and I saw that you have some custom CSS code which overwrites the default theme settings as you can see here -> https://www.screencast.com/t/lWHPRSYBGYEs If you want to achieve good results for mobile devices, you should adjust the font-size and line-height using the media querries.
Thanks for the message!