Search Results for 'mobile theme'

Hello,

If you want to remove the sidebar on mobile devices, you should simply try using the following code and place it in Theme panel -> Custom CSS area.

The code is ->

@media (max-width:767px){
.td-pb-span4{
display:none!important;
}
}

Thanks for the message!

Hello Chris,

Please notice that the mega menu has not been designed to be used on mobile devices, sorry! Also, the theme does not have any such an option in the panel which allows you to add this, sorry!

Thanks for the message!

Hi,

That is usual, the website should display on desktop and mobile as well. If you could provide a link to your website we will inspect it.
In the meantime you could try to deactivate all plugins except theme plugins and clear all caching. Check is this has any effect.
If you have custom code in theme panel sections, or added in the theme files directly, check that as well.
Maybe contact the hosting provider as well and mention the situation, it could be server related.

Thanks

Hello unholyninja,

I have inspected your website on mobile phone and the menu navigation seems to work badly. Also, I have checked your source page and I saw that you are using a lot of untested plugins which can interact with the theme core files and causes a lot of unknown issues. Clear all the chances and check the results.

Thanks for the message!

Hi,

To enable the scroll to top on mobile try a code like this

@media (max-width: 767px) {
.td-scroll-up {
display: block;
}}

Enter it in Theme panel->Custom CSS section and check the results.

Thanks

Hello Jose,

I have inspected your website with Google Page Speed Insights and it seems to have a good page speed loading as you can see here -> https://www.screencast.com/t/7NehW03RTuJB Also, if you want a better speed for mobile devices, you should try using the Mobile Theme plugin according to our documentation here -> https://forum.tagdiv.com/the-mobile-theme/ Usually, we recommend the developers from studio.envato.com because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello,

If you want to have the same elements on mobile simply disable the mobile theme plugin.
You must have hidden the yoast pannel on your site. Please check the screen options or contact the plugin author if you cannot manage to get it to show up. Maybe you have a plugin conflict going on preventing yoast from displaying the content on pages.

Thanks.

Hi,

Please access your theme panel and remove the mobile menu image and add it again. If you move to ssl, please remove all images from the theme panel and add them again as the request will not move automatically to https. Images added to your background or logo have to be removed and added again.

Thank you!

Hello,

The mobile theme plugin uses a predefined homepage so it cannot be edited. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

When the mobile theme is displayed on desktop or tablets, it means a caching issue in most cases. Please remove any at all caching solutions you might have and only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and if you use a cdn, please only use these settings: https://forum.tagdiv.com/cloudflare-cdn/

Please note there are hosting side provided caching solutions as well so you should check with your host and disable any hosting side cache.

Thank you!

Well, if you bypassed the theme ad system, it is clear that the problem is not from there. Are you sure the ad is responsive. Please test this on a wp default theme. Is this behavior only happening in our theme? only on the mobile theme? does it happen on a wp default theme? These are standard debugging methods needed for the investigation.

Thanks.

Hello,

The mobile theme top grid shows featured posts. If you removed the featured category from your site, there will be no more featured posts. So please use this guide to mark the posts as featured: https://forum.tagdiv.com/featured-posts-2/ and the grid will be back on the mobile theme homepage.

Thank you!

Hello,

This is because you use the mobile theme plugin. The mobile theme requires you to create separate pages using the mobile editor. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello trunghieuhf,

Unfortunately, I did not say any errors. It seems that you are using the mobile theme. Please be more specific with your problem so I will be able to provide a more accurate response.

Thanks for the message!

Hello,

In order to test this implementation, try to use the adrotate plugin and place the ad inside the plugin and then place the plugin shortcode in the mobile theme ad spot in the theme panel. This way you bypass the theme ad system and see if the ad potions the same.

Thank you!

Hi,

Please check here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for the message!