Search Results for 'mobile theme'

Hello yukiy531,

Please keep in mind that the Mobile Theme is just an optional plugin which can be used or not. So, if you have not this plugins installed you should simply disable it from the Plugin Area -> http://screencast.com/t/eLUk4YBKyrEd , very easy! In this case, the theme will be automatically switched to the general responsive mobile mode and it will display the desktop view but in responsive mode, as you can see in our demo, here -> http://demo.tagdiv.com/newspaper/

Thanks for the message!

Hello,

If you want to add some Ads to your Mobile Theme, you should check the special fields from the Theme panel, regarding on mobile theme, like this -> http://screencast.com/t/BZG9dRtqaVW

Hope this helps!

Thanks for the message!

Hello Fitlogy.com,

Please try to make a new clean install or also, make there a new sub-domain where you should install the latest version of the theme with the latest version of required plugins, without any additional customizations. Notice that our theme is mobile friendly as you can see in our demo here -> http://demo.tagdiv.com/newspaper/ If you are using some untested plugins, please try to disable all of these and install only the required plugins and rule out any conflicts. Check your customizations and try to revert the theme to the default state and check the results. Also, you can try using our mobile theme concept according to our documentation here -> https://forum.tagdiv.com/the-mobile-theme/

Hope this helps!

Thanks for your understanding!

Hello,

This looks like a caching issue related to the mobile theme. Please disable the mobile theme plugin and test again. We only recommend wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and for cdn: https://forum.tagdiv.com/cloudflare-cdn/
Also please cotact your host and ask if there is any host related cache as that can influence the theme as well.
Plugins can also cause these issues so please disable all plugins except visual composer, clear cache and rest cdn files if you use it.
If you use a child theme, switch to the main theme to test the posts again.

Thank you!

Hello vanessadealmeida,

If you want to disable the Instagram Block only for mobile, you should use a bit of CSS to hide it. You should use the code below and place it in Theme panel->Custom CSS area.

The code is ->

@media(max-width:767px){
.td-instagram-main{
display:none;
}
}

Please notice that if you will use the Mobile Theme plugin, the Instagram will not be rendered for mobile.

Thanks for your understanding!

Hello laurena86,

You can try the code below and place it in Theme panel->Custom CSS area.

@media (max-width: 767px){
.td-header-main-menu {
height: 120px;
}
}
@media (max-width: 767px){
.td-main-menu-logo img {
max-height: 100px !important;
width: 200px;
top: 60px;
}
}
@media (max-width: 767px){
.header-search-wrap .td-icon-search {
padding-top: 35px;
}
}
@media (max-width: 767px){
#td-top-mobile-toggle{
top:35px;
}
}

The result -> http://screencast.com/t/BqesKyKxQI

Thanks.

Hello vachos,

Regarding on your firs request, please notice that above I gave you a solution in this regard, like this -> https://forum.tagdiv.com/topic/megamenu-exclude-2nd-level-subcategories/ and for your second request, if you want to have another menu on mobile you should use the mobile theme plugin because this allows you a way to have another menu than your desktop version, like this -> http://screencast.com/t/gtK4Ya0kns8.

Thanks for the message!

Hello,

Please follow this topic as it could be the wp super cache issue affecting your mobile theme:
https://forum.tagdiv.com/topic/mobile-theme-problems-3/

Thank you!

Hello Goodmomusic,

I suppose that you do not understand very good how mobile theme works, right? So, please notice that this theme concept intend to display a Big Grid feature at the top of homepage which shows the posts which are included in Featured category, then will show a text which you added in Mobile Editor in Visual Composer from backend and at the very bottom of the page you will bring the Latest Articles module. Please keep in mind that the Mobile Theme do not recognize the Visual Composer shortcode and that’s why you did not get the demo style for mobile theme. So, for more information about our mobile theme, please check the documentation here -> https://forum.tagdiv.com/the-mobile-theme/ If you are unhappy with this layout, and if you want to have the similar structure with our demo mobile, you will simply turn off the mobile plugin and the theme will be automatically switched to the general responsive mobile mode.

Thanks for your understanding!

Hello insomniac79,

Please notice that the mobile theme is fully compatible with the theme. This type of errors maybe appears if you have some server cache and if you are using the CDN system. Please try to purge all your CDN files, clear all your caches and request to your hosting provider to clear all the server caches if you do not have any permission in this regard and then check the results.
Also, if you are using some untested plugins, ple3ase try to disable all of them and install only that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello theleaderdotinfo,

Do you are using the Mobile Theme plugin? If you are using this, you should add here -> http://screencast.com/t/cFuX6sX9tz your ad code if you want to display the advertisement at the mobile theme.
Please notice that the Revive Adserver is not tested with our theme and we cannot say for sure if it will work or not with our product, sorry! You should try it and check the results. Notice that the AdSense Ad system and DIV’s method seems to work as properly. For more information about this, please consult our documentation here -> https://forum.tagdiv.com/header-ads-adsense/ -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Hope this helps!

Thanks for the message!

Hello vachos,

If you want to change the structure of mobile menu, you should check the theme core files and make some adjustments through the code in order to achieve as you wish. As a hint, you should edit the following core file, like this -> http://screencast.com/t/Z9OIDUc0b. Notice that it is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message and for your understanding!

Hello,

It seems your mega menu does not show up on the mobile theme, but you can simply create the menu that you want as the mobile theme uses a different menu than the normal one. You can create your own menu and add the mega-menu child categories as a simple drop-down menu without using sub-categories: http://screencast.com/t/xVKsg0w2lZS
If you still have trouble with the menus, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate this issue.

Thank you!

Hello orlando,

Unfortunately, the Newsmag does not work with Mobile Theme plugin, sorry! Please notice that this concept has been designed to use only with Newspaper theme. If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!