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Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you installed the theme as in our guide from here -> https://tagdiv.com/how-to-install-newspaper-theme/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please note that at the moment the Support team is not 24/7 available. Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please check this similar topic for steps to fix high cpu usage – https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
For Warning: getimagesize =>
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please enable the option in PHP.Ini as you can see here: https://stackoverflow.com/questions/37531149/php-getimagesize-not-working-on-external-links That allow url is 0 on your side. You can ask your host to do this. Also this is the only solution for the moment, I will ask our developers about the allow_url_fopen security risk.
Thank you for your understanding!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Newspaper Theme will render anything that is supported by wordpress. You can use GIF format ads but please make sure that they are uploaded properly and that they work with wordpress. You can test them by simply creating a new post / page and inserting the ads there.
Thank you !
ALREADY WE HAVE FIXED AL requirements. BUT, SAME ISSUE.
Hi,
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Please make sure that the theme is activate -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi @vlad-s,
I already provided my system status here: https://prnt.sc/sv22ga
Accomplished all the system requirements to develop the website with Newspaper theme. Also, there is no conflict with any plugin, I already checked by deactivating all the plugins but no fix. There is only TD Composer plugin actuated.
Please check it ASAP to provide a good guide to fix this issue.
Thanks
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please note that Newspaper Theme is a complex theme that has a minimum resource requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Also please let us know which extension you find unsecured.
Thank you !
Hi sushilkpathak,
Please make sure that the theme is activate -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
The page speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/ -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you for your understanding
Hi, I’ve got many problems with tagDiv.
1. In Single Cloud Template – Travel PRO i try do upload from library an image on sidebar (image Ad tab), and it shows:
“Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
Why? Let me know, thanks
I’m using the latest version of theme v10.3.4 and the child theme 9.0c.
I follow the guide about requirements.
I can’t upload In Single Cloud Template – Travel PRO from library an image on sidebar (image Ad tab)…the error is the same.
How can I do?
2. I’m Using also Wp bakery, beacause I need a layout with 5 column… and tagDiv let me build only 4 columns… why?
Thank you.
I have spent a couple of precious hours checking my configuration against https://forum.tagdiv.com/requirements-for-newspaper/ and the NP System Status page seems to answer most of the system requirements. Please see my current status here: https://drive.google.com/open?id=1FbnwEnLmUHPGfCK-domaGlvkT4iY3_ig
Those not included there, as far as I can see, are these: WP Memory Limit (my wp-config.php file contains no define( ‘WP_MEMORY_LIMIT’ line, but the hosting package gives me a memory limit of 640mb) & MySQL (it’s 5.5).
Can you suggest what else is causing Cloud Templates save button to spin and not save?
Mark
I’ve been using Newspaper for 18 months but only had problems with non-save since starting to use cloud templates. Why does everything else – posts, pages save ok but cloud templates don’t? Do they have a special problem? Can you be sure there is no bug in cloud templates before I spend valuable hours checking https://forum.tagdiv.com/requirements-for-newspaper/?
However, I’m using the latest version of theme v10.3.4 and the child theme 9.0c.
I follow the guide about requirements.
I can’t upload In Single Cloud Template – Travel PRO from library an image on sidebar (image Ad tab)…the error is the same.
How can I do?
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem persist, send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi RiccardoGelli,
Please make sure that you are using last version, Newspaper v10.3.4
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you are using https not http.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Login – How to enable the user registration -> https://forum.tagdiv.com/login-how-to-enable-user-registration/
Let me know the results!
Thank you!
Allready two times the TagDiv Composer de-activates automatically. I have all the requerements for the theme (https://forum.tagdiv.com/newsmag-requirements-for-newsmag/) so what can I do?
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
