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Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!
Thank you!

Calin
tagDiv Staff

Hi,

After theme update please check the theme plugins to be updated and activate in specially tagDiv Composer and tagDiv Cloud Library if you are using elements from cloud -> https://www.screencast.com/t/aNq9x55w or visual Composer ( now WPBakery ) if you use it to build your website.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Thank you!

Calin
tagDiv Staff

Hi,

1. Please make sure that you have install the theme like in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/
Try to install it via FTP.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

2. I check this problem, and is look like there is some css style that override the default css, please use this custom css to fix this problem
.tdm-header-style-2 .menu-td-demo-header-menu-container{
margin-left: 62px;
}

Set the code in Newspaper>Theme panel>Custom code>Custom css

3. You can adjust the height/space above/below the news thicker using the tagDiv Composer -> https://www.screencast.com/t/0ZysxuMh

If there is still a problem, please provide me some more details, some screenshots or a link were I can insert those problems.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you have install the theme like in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/
Try to install it via FTP.

Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ if this is not working you can try to activate the theme manually -> https://www.screencast.com/t/toqv3YCcyXj

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Hope this will help you!
Thanks.

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please check if the WP-debug is set to false in the WP-config file, then check if the warnings are removed.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem please provide some more details and some screenshots.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please check if the WP-debug is set to false in the WP-config file, then check if the warnings are removed.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you have install the theme like in our guide -> https://tagdiv.com/how-to-install-newspaper-theme/

Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ if this is not working you can try to activate the theme manually -> https://www.screencast.com/t/toqv3YCcyXj

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Installing Demos -> https://tagdiv.com/newspaper-theme-installing-demos/

Hope this will help you!
Thanks.

travelmagazine
tagDiv Member

Hi this is the conversation I had with Siteground today

Sharron Livingston: I am trying to make a change on Newspaper – Theme panel – ads. I wish to delete the text in the header ad. Unfortunately the system won’t save. The Support Forum wants

Server requirements
WordPress 4.0 or later
Apache or Nginx
php.ini memory limit: 40MB (recommended: 96M)
PHP version 5.6 or greater (recommended: PHP 7.0 or greater)
MySQL version 5.0 or greater (recommended: MySQL 5.5 or greater)
The mod_rewrite Apache module (optional)
For optimal performance the server requires some settings to be made, the optimizations include:

Use a cache plugin – we recommend WP Super Cache
Page Speed optimization –

Can you help me with this?

Sharron Livingston: This question is related to account: resellerthetravelmagazine.net

Teodor A.: Hey there

Teodor A.: I hope you are doing fine today!

Sharron Livingston: Hi Teador

Sharron Livingston: I am, but feeling overwhelmed

Sharron Livingston: I wanted to save an amendment I made on Newspaper – Theme Panels – Ads

Sharron Livingston: but it won’t save the amendment. so I went to their support panel and they just said the above

Sharron Livingston: and I have no clue what any of that means.

Sharron Livingston: Can you help?

Teodor A.: I understand you and what I can do is to make sure that all the server-side requirements are met

Sharron Livingston: thank you.

Sharron Livingston: shall I hang on here to find out if they are met

Teodor A.: Most welcome! Can you just tell me the domain name in question?

Teodor A.: Yes, but can you just tell me the domain of your site?

Sharron Livingston: http://www.thetravelmagazine.net

Teodor A.: Thank you! I am onit

Sharron Livingston: That’s great. Hanging on…. 🙂

Teodor A.: I am all done now! I carefully reviewed your account and confirm that all requriements server-wise are met now! The only change I had to do was for the memory_limit PHP variable as it was indeed having a lower value

Teodor A.: Everything else looks great!

Sharron Livingston: A cache plugin – we recommend WP Super Cache Page Speed optimization – we created a guide for this here

Sharron Livingston: Do we have that

Teodor A.: Yes, I already checked your website and you do have this pluginSharron Livingston: WP_MEMORY_LIMIT try to increase it at least to 256mb. Also please check the php version to be 7-7.2

Sharron Livingston: do you know what that means

Teodor A.: Yes, the PHP version for your site is currenty 7.1 which meets these requirements, the memory_limit has just neen increased to 256MB

Teodor A.: Oh, great. Now in order to resolve the initial issue, I would suggest to contact the plugin developers you use directly and tell them that the server requirements are met so that they can do some other checks being most familiar with how it works and to resolve issues related to it

Teodor A.: Of course, in case there anything that we can help or adjust from our side, you are always welcome to come back at us

UNFORTUNATELY … the save function still does not work. Can you help?

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem please provide some more details and some screenshots.

Thank you!

Nijanthan
tagDiv Member

One more thing AjAX page loading is also not working and also the live search takes too long too load.

All the requirements are set correctly https://prnt.sc/n6vnxa

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

After theme update please check the theme plugins to be updated and activate in specially tagDiv Composer and tagDiv Cloud Library if you are using elements from cloud -> https://www.screencast.com/t/aNq9x55w
Were Recommend to make the update manually, because in this way you’ll get from themeforest the last theme with all files ( plugins ) and documentation.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem please provide some more details and some screenshots.

Thank you!

Calin
tagDiv Staff

Hi,

This problem is usually caused by a low wp-memory, please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Edward
tagDiv Member

Everyone who incorrectly loaded AMP-page.

Note that the AMP standard has strict requirements for the size of the css file. No more than 50 kilobytes.

In the case of @Matjoez:

You don’t have an AMP page loaded because:

The following stylesheets are too large to be included in style[amp-custom]:
52788 B (12%): link#td-theme-css[rel=stylesheet][id=td-theme-css][href=//www-matjoez-com.exactdn.com/wp-content/themes/Newspaper/style.css?ver=9.6.1][type=text/css][media=all]
21731 B (49%): link#et_bloom-css-css[rel=stylesheet][id=et_bloom-css-css][href=//www-matjoez-com.exactdn.com/wp-content/plugins/bloom/css/style.css?ver=1.3.10][type=text/css][media=all]
Total excluded size: 74,519 bytes (16% of 450,562 total after tree shaking)

As mentioned above, deactivate untested plugins.

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

I check your amp post with validator and thos pass the test -> https://validator.ampproject.org/

I checked your website and you have some 404 errors in console -> https://www.screencast.com/t/R2SMDtzU2
Please check those articles for How to Fix Error 404 Not Found on Your WordPress Site -> https://kinsta.com/blog/error-404-not-found/
How to Fix WordPress Posts Returning 404 Error -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/
How to Fix 404 Error on WordPress Posts and Pages (3 Methods) -> https://www.hostinger.com/tutorials/fix-404-error-wordpress

Thank you!

Calin
tagDiv Staff

Hi,

I’ve tested again -> https://www.screencast.com/t/6vulilicD9 and for me seems to work normally.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Catalin
tagDiv Staff

Hi,

Please check our theme’s requirements from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Check this guide with your hosting provider and check if these requirements are met.

Thank you!

Calin
tagDiv Staff

Hi,

This is the theme requirements guide – https://forum.tagdiv.com/requirements-for-newspaper/
Please check the requirements guide carefully and if needed increase the parameters mentioned in it, or ask your hosting provider to do it for you if possible.

That message you are receiving could be caused by a low max upload size value, like in this similar topic
https://wordpress.org/support/topic/the-link-you-followed-has-expired/

Hope this helps and let us know how it goes!

I’m here to assist you!

Thanks.

Calin
tagDiv Staff

Hi,

This problem in most cases are caused by low wp-memory.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.

Thank you

Calin
tagDiv Staff

Hi,

This problem in most cases are caused by low wp-memory.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.

Thank you

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please provide some more details and some screenshots with this problem.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that those plugins are activate
-> https://www.screencast.com/t/x01DJboUu
-> https://www.screencast.com/t/qCHODLugw2bT

Also please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please provide me a link were I can inspect this problem, in this way I will be able to provide you a better answer.

In order to remove some pages to be show in search results you can use some code that need to be set in wp-content/themes/Newspaper/functions.php
-> https://www.screencast.com/t/Dg9yNRDuu
You can check some more details about How to Remove Certain Pages and Posts from Search Results in WordPress here -> https://www.webhostinghero.com/blog/remove-certain-pages-and-posts-from-search-results-in-wordpress/

Thanks!

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