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Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

I check your amp post with validator and thos pass the test -> https://validator.ampproject.org/

I checked your website and you have some 404 errors in console -> https://www.screencast.com/t/R2SMDtzU2
Please check those articles for How to Fix Error 404 Not Found on Your WordPress Site -> https://kinsta.com/blog/error-404-not-found/
How to Fix WordPress Posts Returning 404 Error -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/
How to Fix 404 Error on WordPress Posts and Pages (3 Methods) -> https://www.hostinger.com/tutorials/fix-404-error-wordpress

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

Usually this happen when are problems with server, host or the requirements are not well set.
In order to have the multipurpose header you need to have the tagDiv Composer activate
-> https://www.screencast.com/t/sC8dyaEDS2Fk
-> https://www.screencast.com/t/OEEzu908
Also there are some feature that you can access theme if you activate the tagDiv Cloud Library

Thank you!

Simion C.
tagDiv Staff

Hi,

The first thing to check would be the theme requirements guide
https://tagdiv.com/newspaper-theme-requirements/
Insufficient resources could cause such issues.

The next thing to check are plugins, try as a quick test to deactivate all non-theme plugins, then verify if the issue is solved.

If you already checked and tried these suggestions, we could take a closer look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel if possible. Please include a link to this topic in the email. Let us know.

Thanks

Simion C.
tagDiv Staff

Hi,

Could be caused by low wp-memory, we recommend a value of 256M if possible
https://tagdiv.com/newspaper-theme-requirements/
Try increasing it if necessary, or contact the hosting provider to do it for you. Then check if the issue is solved. Let me know.

Thanks

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you for your understanding!

Calin
tagDiv Staff

Hi,

This is the theme requirements guide – https://forum.tagdiv.com/requirements-for-newspaper/
Please check the requirements guide carefully and if needed increase the parameters mentioned in it, or ask your hosting provider to do it for you if possible.

That message you are receiving could be caused by a low max upload size value, like in this similar topic
https://wordpress.org/support/topic/the-link-you-followed-has-expired/

Hope this helps and let us know how it goes!

I’m here to assist you!

Thanks.

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hi,

This problem in most cases are caused by low wp-memory.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.

Thank you

Calin
tagDiv Staff

Hi,

Please use only the version of theme plugins that you have in the theme package get from themeforest ( for example if you are using the Newspaper v9.2 you need to use the theme plugin that came with package 9.2, you can not use the Newspaper theme 9.2 and the plugins them prov 9.5 or 9.1 );

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you for your understanding!

jimratliff
tagDiv Member

Because of a separate earlier problem, now resolved, I had already come into compliance with the theme requirements. So all of the boxes were green in “Newspaper system status.” In particular, my “WP Memory Limit” is 256 MB/request.

Nevertheless, adding a single plugin (at least from the list I gave that I tested), when coupled with tagDiv Composer and tagDiv Cloud Library, is enough to kill post editing.

Calin
tagDiv Staff

Hi,

Make a test, if you are removing the ads code you can save the settings in theme panel?

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Simion C.
tagDiv Staff

Hi,

First please check the theme requirement guide – https://tagdiv.com/newspaper-theme-requirements/
Increase the memory and the other parameters mentioned in the guide. This issue could be caused by insufficient memory. As plugins are installed this may eventually be depleted. Let us know if the problem remains after trying the suggestion.

Thanks

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

gmillar
tagDiv Member

Hi, I am having the same issue. I checked all the “Requirements for Newsmag” and updated the php version and a few other settings, but the problem persists. Can you help?
http://www.traveldew.com

Simion C.
tagDiv Staff

Hi,

Sorry for this, but note that if you keep replying in your own topic before we reply, it will only delay the answer from us. It will refresh the topic date and add it to the bottom of the queue. We answer from oldest to newest.

The homepage has content at the moment – http://prntscr.com/n34n7u
Posts will require that a featured image or video is set for each of them
https://forum.tagdiv.com/featured-image-or-video/

If there is no featured image/video set the theme won’t have thumbnails to display in blocks and grids – https://forum.tagdiv.com/theme-thumbs/
So each post should have a featured image or video. I can’t say if this will be possible to do with a plugin instead of manually setting a featured image, we haven’t tested such plugins unfortunately.

I see that there are images in the modules however, try to do a regeneration
https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
This will recreate the necessary thumbnails.

Also be sure to check the theme requirements guide – https://tagdiv.com/newspaper-theme-requirements/
The PHP version used by he server should be for example 7, 7.1 or 7.2. There could be errors when using older versions of PHP. Let me know if you have more questions.

Thanks

Calin
tagDiv Staff

Hi,

Please make sure that you have an working logo for footer
-> https://www.screencast.com/t/rCO67ET6
-> https://www.screencast.com/t/rCO67ET6
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
Please check if the WP-debug is set to false in the WP-config file, then check if the warnings are removed.

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff

Hi,

If you did not solved the problem with 500 errors, this problem in some cases is provide by a low wp memory

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.

If the problem is still there https://www.dropbox.com/s/a2vyb7jqt8l231l/frontpageproblem.png?dl=0 please provide a link were I can inspect this code ( [vc_row][vc_column width=”1/1″]).

Thank you

Liz
tagDiv Member

Hi There,

I’m having a similar issue as the OP. I’m getting this error:

Warning: getimagesize(https://staging1.nonstopdestination.com/wp-content/uploads/2019/03/nsd_white.png): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found in /home/nonstopd/staging/1/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 639

I disabled all plugins except for Tagdiv composer and library, and I’m still getting this error.

I contacted my host to make sure all settings are correct as per Tagdiv’s requirements, and they are.

I always get the error when I add my logo to the header. When I remove the logo, the error is gone.

One issue I wasn’t able to solve is the max_input_vars. Three different support people from my host have changed the number from 1000 to 30000, and they all confirmed it has changed, but the system status is still showing 1000. My host has no idea why it’s showing the wrong number.

Any help would be greatly appreciated.

turistaprofissional
Participant
#0

Hi,

After an upgrade for WordPress 5.1.1 the TagDiv Composer plugin stops working, delivering a blank page. Deactivating the plugins returns to normal, obviously without the functionalities. Using Newspaper theme.

All requirements is ok. Working fine with WP version 5.1.

Can anyone figured out what happens?

Thanks!

Calin
tagDiv Staff

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Also please check for wordfence and put the firewall in learning mode (or disable any other firewall). This is the most common theme panel blockers.

Thank you!

Calin
tagDiv Staff

Hi,

This problem in some cases is provide by a low wp memory
Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.

Hope this helps!

Thank you!

Calin
tagDiv Staff

Hi,

If you want to move the website to other host/server some users recommend the duplicator plugin for migrating/moving websites, here are some guides I found about it

http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/
https://www.shoutmeloud.com/migrate-wordpress-server.html
https://pantheon.io/resources/quickstart-guide-migrating-wordpress-site

I didn’t test it but I believe it should make a perfect copy of the website, keeping all the settings, database, etc. Pages and posts, theme panel settings, ad codes in the theme panel, custom code in the theme panel are kept in the database, duplicating it will duplicate these as well.

You could give it a try, be sure to make a full backup before attempting.

Also do not forget to configure the settings from the new server like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

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