Search Results for 'requirements'

Hi,

Check the system status parameters and make sure that all of these are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, provide your website URL so I can take a closer look at it.

Thanks.

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, update the WordPress, check the system status parameters to be increased according to our requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.

Please add this code in the .htaccess file at the end of the file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thank you .

Hi,

If that happens for all pages even new ones, that it could be caused by a plugin. Deactivate all plugins except theme plugins and check again.

If there is still a problem please first check the theme requirements guide to be set properly
– https://forum.tagdiv.com/requirements-for-newspaper/

In case the problem persists, send us an email at contact@tagdiv.com and provide admin login, as well as cPanel if possible. Include a link to this topic in the email.

Thanks

Hi,

Similar issues were fixed by adding the code provided at the bottom of the theme requirements guide in the htaccess file on the server
– https://forum.tagdiv.com/requirements-for-newspaper/

If the problem remains after adding the code, please send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Include a link to this topic in the email.

Thanks

Hi,

If you have sent us an email we will take a look as soon as possible. Usually it is a matter of permissions, the WP-debug has to be set to false, or maybe a matter of insufficient resources. These would be the recommended theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

We try our best to help when there are problems, thank you for your appreciation. The patch folder contains the modified files from the previous version. It would be considered a different form of update besides the other ones.

If you use the latest WordPress, use the latest theme as well. In similar cases as you describe the issue was caused by low memory
– https://forum.tagdiv.com/requirements-for-newspaper/
We recommend a value of 256M which would be enough for most websites. Try to increase it and check if the issue is solved.

Thanks

Hi,

First please make a full backup to your website.

Also lease make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please check our documentation for theme update -> https://forum.tagdiv.com/how-to-update-the-theme-2/
A. Update the theme via WordPress
B. Update the theme via FTP
C. Update the theme automatically

After you update the theme please make sure that all theme plugins are updated ( also make sure that you have activate tagDiv Composer and tagDiv Cloud Library ).

Thank you.

Hi,

You can make the change in local host and just set the finale version of website live.
Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.

Please add this code in the .htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thank you .

I would help you with those database errors, but I am no expert in the matter of databases. The theme has these requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
For WPML – https://wpml.org/home/minimum-requirements/
If those are met the theme and plugins should work properly. Maybe check if these are met, increase the WP-memory and other parameters mentioned in the guide, test with no plugins active except theme plugins and WPML to see if the same database errors appear.

Also maybe attempt to repair the database (make backup before)
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/
– https://premium.wpmudev.org/blog/repairing-corrupted-broken-missing-files-databases-wordpress/

Hi,

Please check our documentation for: How to update the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Also please make sure that all theme plugin are updated ( also please make sure that tagDiv Composer and TagDiv Media Library are activated ).

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.

Please add this code in the .htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thank you .

Hi,

This can be some server problems, the data on server can not be load properly.
Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please provide a link were I can inspect this problem,in this way I will be able to provide you the right answer.

Thank you.

Hi,

Please make sure that you have the last of theme and all theme plugins are update.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.

Please add this code in the .htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thank you.

• This reply was modified 7 years by Calin.

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

You could check similar topics in the WordPress forum if the problem is still present
– https://wordpress.org/support/topic-tag/505-error/
– https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/

Also please try to deactivate all plugins that are non-theme, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.

Please add this code in the .htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

If there are still some problem please provide some screenshots and some details about them ( in what cases you get them ).

Thank you for your understanding.

Please try to increase the WP-memory to 256M if possible, in most similar cases 500 errors were caused by insufficient memory
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
If necessary contact the hosting provider to do it for you.

Also enter the code provided at the bottom of the guide in the htaccess file on the server.

Chances are that after doing these suggestions the problem will be resolved.

Thanks

Hi,

Ne para rau pentru problemele intampinate, de obicei acest tip de probleme sunt cauzate de resurse insuficiente. Este imperativ ca acest ghid sa fie respectat pentru o buna functionalitate a temei si a plugin-urilor
– https://forum.tagdiv.com/requirements-for-newspaper/

Noi vom aproba cererile de refund in cel mai scurt timp posibil. De acolo totul depinde de Envato. La momentul acesta nu sunt cereri active, deci a fost aprobata deja de noi.

Multumesc.

Hi,

Maybe the parameters have to be set by a different method, better to consult with your hosting provider for assistance. Insufficient resources will most likely cause problems with the theme or plugins. These would be the recommended values for most websites
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

So if I understand correctly you want to add some custom ads
The easiest way is to use a cloud template, you need to set more custom ads in order to have different ads -> https://www.screencast.com/t/slmTc1By4Z0
https://www.screencast.com/t/QebUiMHvKdb

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.

Thank you.

Hi,

I think that you are referring to the feature image -> https://forum.tagdiv.com/featured-image-or-video/

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

If is not this, please provide some more details, some screenshots or a link were I can inspect the problem would be very helpful.

Thank you for your understanding.

Hi,

Please deactivate all non theme plugins, and clear all cache
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.

Please add this code in the .htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Also make sure that all theme plugins are updated and activated, clear all cache and try again.

Let me know the results!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.

Please adding this code in the .htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Also make sure that all theme plugins are updated and activated, clear all cache and try again.

Thank you for your understanding.

Hi,

If you do not make any changes to the theme files, please deactivate all plugins, clear all cache and please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
Please deactivate child theme too, is possible to be some conflicts, or a piece of code to be broken.

Thank you.

• This reply was modified 7 years by Calin.