Search Results for 'requirements'

Hi tqripple,
Most of the time this problem was related to an extra plugin. In case that you have other plugin then tagDiv plugins, please do a test using only the theme plugins and see if the problem persist.
Also, please be sure that the theme requirements are set like in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special wp memory limit.
Thank you!

Hello,

The theme works well on the version of PHP 8.0.19.
Also, please let me know what host you use.
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.

Thank you!

Hi mimicat,
Personally I recommend to ask the host to help you setting the PHP Max Input Vars, those have access la cPanel and most of the them have options for the PHP Max Input Vars.
Also, the code from our guide , can be set in for files (php.ini, .htaccess or user.ini), this depends from host to host.
Thank you!

Hi,

Please make sure you have the latest version of the theme, 11.5.1
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hello!

Do not use both builders in the same time/pages.
I would gladly recommend you make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/

The child theme is not overwritten by the update. An issue for that could be the compatibility of your child theme with the new version of our theme(if you use some files which were updated). If you’ll have some custom modifications directly in the theme files, then better save the code and replace it after the update.

Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello!

Make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
It can be because of a plugin conflict, for this, please make a test using only the tagDiv plugins and check to see if the problem persist
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hi,
I see what you mean. Since this is a new install, I think this problem happens using only the plugins in the theme, right?
In this case please be sure that you set all the theme requirements in special this code -> https://i.imgur.com/JWxX1OV.png also what you can try is to set an old php version, maybe 7.4
In case that you did all those and the problem is still persisting, then please contact us via email at contact@tagdiv.com and we’ll check this problem on our website. For this please provide wp-admin access via email and include the link of this topic.
Thank you!

Hello!

Make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
It can be because of a plugin conflict, for this, please make a test using only the tagDiv plugins and check to see if the problem persist

Please check this guide too: https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hello,

The easiest way for this would be to set a 3rd category or slug that will be made only for posts that meet all the requirements.

Thank you!

Hi,

Please make sure you have the latest version of the theme, 11.5.1
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
It can be because of a plugin conflict, for this, please make a test using only the tagDiv plugins and check to see if the problem persist

Hope this helps you!

Thank you!

Hello,

Please make sure you have the latest version of the theme, 11.5.1
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Please check if the code needs to be set between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes. Example: https://prnt.sc/1tju9qf -> https://prnt.sc/10jk7fq, the code needs to be set only once per page -> https://www.wpbeginner.com/beginners-guide/how-to-add-google-adsense-to-your-wordpress-site/

Thank you!

Hello,

Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please check this topic with the same error https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/

Thank you!

Hi,
Right now the only errors that appears on your website are related to the ads -> https://i.imgur.com/E4PvObJ.png
What I can recommend is to be sure that you use a good server and to be sure that all those theme requirements are set -> https://forum.tagdiv.com/requirements-for-newspaper/
Also, what you can do is to improve the website speed and use a cache, if you want you can check our guide for how to make the website faster -> https://forum.tagdiv.com/how-to-make-the-site-faster/
About those site crashes, you can check the error logs, most of the time there is displayed the error that is causing the crash of the website.
Also, this is an article that may help you -> How To Avoid A Website Crash During High Traffic.
Let me know the results!
Thank you!

Hi,

This is strange, please check these topics with the same error
-> https://wordpress.org/support/topic/err_http2_protocol_error-6/
-> https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/
-> https://theme-fusion.com/forums/reply/850045/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
It can be because a plugin conflict, for this, please make a test using only the tagDiv plugins and check to see if the problem persist

Hope this helps you!

Thank you!

Hi alejandroman,
Please be sure that all theme requirements are set like in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
Also, some times when this problem appear it can be resolved by setting this code -> https://i.imgur.com/ti46v7h.png -> https://forum.tagdiv.com/requirements-for-newspaper/
In case that the problem is still persisting, please do a test using only tagDiv plugins.
Let me know the results!

Hello,

Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC
Please check this topic with the same problem -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/
Also, please provide the link to your website and some screenshots with your steps.

Thank you!

Hi,

Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC
Also, you can ask your host to help you to set the wp memory.

Thank you!

Hello,

First of all please make sure that the installation process was done correctly -> https://forum.tagdiv.com/install-via-wordpress/, that the requirements were set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and that the problem is not caused by a plugin conflict.
Also, please provide as much information about the issues as possible, including a video or screenshots, so that we can assist you properly.

Thank you!

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

The child theme is not overwritten by the update. An issue for that could be the compatibility of your child theme with the new version of our theme(if you use some files which were updated). If you’ll have some custom modifications directly in the theme files, then better save the code and replace it after the update.

Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello,

You need to set the value in php.ini Also, you can ask your host to help you to set the max input vars. -> https://forum.tagdiv.com/search/requirements/

Thank you!

Hello,

Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC
Please check this topic with the same problem -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/
Also, please provide the link to your website and some screenshots with your steps.

Thank you!