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Hello Ana!
Yes, those are the correct steps. I recommend you to make a full backup before, make sure you have the theme and plugins also up to date, clear the cache. Activate the required plugins, make sure you followed all steps in order to have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
We recommend using the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello,
You need to ad wp memory limit in wp-config.php https://i.imgur.com/4XIkf4Y.png -> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello!
Please provide more information about your issue, screenshots or a video and your website link in order to help you efficiently.
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Please make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello,
Please do the following steps
1. disable tagDiv Cloud Library plugin
2. uninstall tagDiv Cloud Library plugin
3. clear cache (if cache plugin exists)
4. re-install tagDiv Cloud Library plugin again from Newspaper plugins => https://i.imgur.com/TH3zG0p.png
5. activate tagDiv Cloud Library plugin
6. clear cache (if cache plugin exists)
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, please check this article https://wordpress.stackexchange.com/questions/152348/require-once-error-after-moving-wordpressto-another-server
Thank you!
Hello,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/
Usually, after you set the code in .htaccess the WP editor works well.
Thank you!
Hi,
Most of the time this problem is made by a plugin conflict, please do a test, let enable only tagDiv Plugins and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hello!
Please make sure you have the latest update of the theme and plugins(11.2) and all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; Check if you have the Standard Pack plugin active and installed.
Let me know the results!
Thank you!
Hi,
The theme requirements can be set using our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Also it is possible when you hove the pre-build website to install it to get a message like this one -> https://i.imgur.com/oL99f5N.png this is referring that you need to install some extra theme plugins form Newspaper > Plugins -> https://i.imgur.com/VprPELW.png
I hope this will help you! If there are other problems, please let us know!
Hello,
Please make sure the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Also, if you have extra plugins activate please disable them, and see after the error persists.
This is a video on how to install a prebuilt website https://www.youtube.com/watch?v=ezaaE2VP7V8
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.
Thank you!
Hello,
Please provide more information about your error. Please make sure the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Also, the moment you choose our theme, please disable the extra plugins.
Also, please let me know if you added custom code in .htaccess.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all lower requirements, and follow all steps.
I found this article that I hope can help you https://www.dreamhost.com/blog/how-to-fix-wordpress-404-error/
Thank you!
Hi asdsawn24,
This situation it is quite strange and I say this because if should be something from the theme, I think that always should display hat error or if is a particular part of the theme, then it should display the error when you access that section.
Now this problem can be from different situations, for example it can be from a plugin conflict, for some settings or from some custom code set in the theme, theme files or .htaccess, wp-config.php or functions.php so we need to identify exactly from where it is coming the problem.
First please make sure that all theme requirements are set like in our guide -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ (make sure that you set the wp memory limit and that you add that code in htaccess).
After that another think that need to be checked it is to make sure that the theme and theme plugins were installed correctly, for this you can reinstall the theme via FTP/cPanel and install/update the theme plugins from Newsmag > plugins.
In case that you made all above steps and the problem it is still persisting, then we need to make some deep investigations, starting with the extra plugins that you use.
Let me know the results!
Hello @bolanka,
Usually, this error appears when the requirements aren’t set like in our guide, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
please increase all lower requirements and follow all steps => https://www.screencast.com/t/3eF7oKMSOr2J, this problem is when you use plugins that in turn require wp memory limit (WPML, revolution slider) each, in turn, requires 256 MB wp memory.
The easiest way to solve it is to double the wp memory limit.
Thank you!
Hi,
@rizwan92,
Please check what version of PHP you have, we recommend version 7.3 or higher.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
@blazersrp,
Also, for this issue “Invalid reply from server endpoint.” please check this topic https://forum.tagdiv.com/topic/invalid-reply-from-server-endpoint-error-after-destroying-my-older-server/
Let me know the results!
Thank you
Hello,
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
Here is an article about how to fix this problem:
There has been a critical error on your website.
Also, please check the permalinks and re-save them -> https://i.imgur.com/MQPtVzl.png
Hope it will help you!
Thank you!
Our memory limit is set to 512M
Also, all requirements are fulfilled and more, we surely have an SSL certificate.
Please notice, our website was working smoothly till recently, we are assuming because of the last update or the one before.
Furthermore, we used an old template that contains a smart list from the previous designs, but we faced the same problem…
Please, check the link now: https://www.techonnect.com/save-on-electricity/
Thank you
Hi cyberhrc,
1. It is normal that Newspaper theme to use a little more resources because this have many options and possibilities then Newsmag then.
2. If you already have an account then, please use our guide from here -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ -> https://i.imgur.com/cM3pSuM.png
3. Make sure that al theme requirements are set as in this guide https://forum.tagdiv.com/requirements-for-newspaper/ the wp_memory_limit it is essential for cloud templates. Also once that all those are set the cloud should load faster and work better. Also please notice what when you access the cloud templates those are store on our cloud and you need to get them on your website therefore you need to have a good internet connection and sometimes it is require to use a ssl.
In case that you have other problems, please make a test and see if on local host is not working better, if is then the problem it is on host, most probably it is provide few resources.
If this is not what you mean or you have other questions, please let me know!
Thank you!
Hello,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) if you’ll set it to 256M, (you can try to double the value) and if it is still not working, please check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use an SSL to have https.
Also, for the smart list, if you import it from the cloud library, you need to have the Single Post Template with the Single Post Smartlist => https://www.screencast.com/t/tPsQsmVdNFs.
Hope this helps you!
Thank you!
Hi Vlad,
I verified that all the requirements are met. I increased the WP_MEMORY_LIMIT, but still having the same spinning circle issue.
Randy
Hello!
Have you met the requirements as is shown in that notice ? Please follow our guide here and make sure that you meet all the requirements as shown:https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi,
Please try to increase wp memory limit in wp-config.php – https://forum.tagdiv.com/requirements-for-newspaper/
Thanks!
Hi Pun,
For this issue, please make sure all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special please make sure this code is set in .htaccess => https://www.screencast.com/t/YMLZf32uQ clear all cache.
Thank you!
I have sent all your requirements via email. Please check and help me ASAP.
Hello!
Please make sure that your host and your website settings meet our requirements here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello!
Have you met the requirements as is shown in that notice ? Please follow our guide here and make sure that you meet all the requirements as shown:https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!