Search Results for 'requirements'

Hello,

@María If you send an email, then my colleagues will reply to you as soon as possible.

@webjump Usually, this message appears when the page has been saved otherwise than that => https://www.screencast.com/t/u77Y71CA9
Also, if you have the same issue with text with title, first make sure you have the requirements like in our guide => https://forum.tagdiv.com/requirements-for-newspaper/
and you don’t have a plugin conflict.

Thank you!

Hello,

For error 503, please check the theme requirements -> https://forum.tagdiv.com/requirements-for-newspaper/ make sure that your host accomplishes this and all settings are set as in our guide.
Please check the following topics from here
-> https://www.lifewire.com/503-service-unavailable-explained-2622940
-> http://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/
-> https://www.hostinger.com/tutorials/fix-503-service-unavailable-error-in-wordpress/
If it is still a problem, you will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Also, you can try and remove and re-install the tagDiv Composer plugin.

Thank you!

Hello!

Please make sure your WordPress, TagDiv plugins are up to date.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello David!

Please make sure your WordPress, TagDiv plugins are up to date.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

We have a guide how to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you choose another way, for example ftp/cpanel you shouldn’t encounter any problem.

Thank you!

Hi,

Usually, this error appears when the requirements aren’t set like in our guide, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
please increase all lower requirements and follow all steps => https://www.screencast.com/t/3eF7oKMSOr2J, this problem is when you use plugins that in turn require wp memory limit (WPML, revolution slider) each, in turn, requires 256 MB wp memory.
The easiest way to solve it is to double the wp memory limit.

Thank you!

Hello,

Usually, this error appears when the requirements aren’t set like in our guide, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
please increase all lower requirements and follow all steps => https://www.screencast.com/t/3eF7oKMSOr2J
Also, is possible to be from the firewall or security module which blocks the admin-ajax.php request. Please verify the console for error when you try to install the template, sually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this, as an object cache on the host.
If you use a plugin like Wordfence please set it in learning mode.
Also, check if you don’t have a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello,

Please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
please increase all lower requirements and follow all steps => https://www.screencast.com/t/3eF7oKMSOr2J
Also, please make sure you have the tagDiv Newsletter activate.

Thank you!

Hi,
Usually, then A critical error has occurred on your website appears it can be because of some plugins, here is a guide for this problem https://www.wpfixit.com/wordpress-error-there-has-been-a-critical-error-on-your-website/#:~:text=Once%20the%20plugins%20are%20off,just%20reactivated%2C%20is%20the%20problem.
Also make sure that all theme requirements are set as in our guide https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ this will make the theme work better and prevent possible problems.

The WPBakery Page Builder plugin is and Bundled Plugin in our theme not a standalone plugin ( you do not need a license to use the version that comes with our theme ), please check the envato documentation for those plugins
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
The license provide is only for the theme.

Thank you!

Hello,

Please don’t share your credentials on the forum, if you can contact us via email at contact@tagdiv.com
These guides can help you
https://www.thewindowsclub.com/err_too_many_redirects-this-page-isnt-working-on-chrome
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also, make sure that all theme settings are set as in our guide ->
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello,

Usually, this error appears when the requirements aren’t set like in our guide, please make sure you have added the limit also in your wp-config.php file, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) – https://forum.tagdiv.com/requirements-for-newspaper/
please increase all lower requirements and follow all steps => https://www.screencast.com/t/3eF7oKMSOr2J
Also, make sure that you do not have extra plugins that interfere with the theme.

Thank you!

Hello,

I checked your website, and I saw you have the version of theme v10.3.7 and the last version of WordPress v5.7.1, the compatibility with WP v5.7.1 was provided only with Newspaper v10.4
Before the update, please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello !

Please take a look at our guide and check to see if your server meets all the requirements that are found in here: https://forum.tagdiv.com/requirements-for-newspaper/

Let us know the result!

Thank you!

Hello,

I just checked your website and seems to work well, there is no error => https://www.screencast.com/t/XVi7iVlKhD46 -> https://www.screencast.com/t/2kw9A0E463
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Also, for images, seems the path from which the image comes is not known => https://www.screencast.com/t/L1SKyeC0, so please check if you don’t have a plugin conflict.

Please understand that our support forum is not instant. We start to answer from oldest to newest topics/emails, also, please try not to reply multiple times to the topic if possible, this will only delay our response.

Thank you!

Hello !

Please provide a screenshot of your system requirements: https://forum.tagdiv.com/requirements-for-newspaper/ If the requirements are not met, please make sure to make them in order as per our guide.

Thank you !

Hi,

Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/

Here is an article about how to fix this problem:
There has been a critical error on your website. => https://www.wpfixit.com/wordpress-error-there-has-been-a-critical-error-on-your-website/

Hope it will help you!

Thank you!

Hello,

First, please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
also, this issue has been already discussed here: https://forum.tagdiv.com/topic/error-establishing-a-database-connection-9/

Hope this helps you!

Thank you!

Hello,

Usually, this message appears, when the theme isn’t activated.
Also, this a video which can help you -> https://www.youtube.com/watch?v=fme_957UQtg -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref and please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!

Thank you!

Hello!

If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
All the requirements for database are made on admin-ajax.php ( all the settings from theme panel, posts, pages, etc.), therefore you can not remove these from your website, if you want you can remove the pagination, from the website, loading more, the search and the number of admin-ajax.php requests will be smaller.
https://forum.tagdiv.com/what-is-ajax-preloading/

Thank you!

Hello !

The easiest way for this would be to set a 3rd category or slug that will be made only for posts that meet all the requirements.

Thank you !

Hello,

You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K

Thank you!

Hello !

Each time a users access your website he will automatically create a request, each time a users clicks on your page / element in page it will create a request. More users mean more requests. Please provide a link to your website and also please check that your requirements are met as you can see in our guide here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !