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ropodis
tagDiv Member

The Mobile Theme you provide is just what I want, but its not working so well on tablets.

Your screenshot is exactly what I want for tablet. My tablet is a Samsung Galaxy Tab T580 and showing this https://www.screencast.com/t/FQQQ6IAI
What is more strange is that it appears with the mobile theme even when the table is on landscape mode.

Maybe is a good idea to add a setting for the width where the theme changes from desktop to mobile.

GregorS
tagDiv Member

Hey, thanks for your suggestions. I’ve tried and implemented most of what you suggested, checked with google tool and the page score is 94 but the issue still persist.

I believe now this issue has nothing to do with server time:
I’ve checked theme panel settings > header > header style and tried out a couple of different setting and two things are happening:

1. the menu started to behave strange …. sometimes when I changed style of header the look would turn out completely different on site then it is shown under options.
For example style 1 under theme options looks like menu background color is white, but when I load the page it’s black (first white for a couple of sec. Then it turns black)
Style 4 – looks like menu background color id black, when I switch to and load the page, I first get black background color and then after a couple of sec. It turn a bit lighter color

2. The first CSS settings for menu that load are different depending on Style I choose under theme settings and then after a second or two change to desired ones (size font and color) … so It’s not one default settings for menu but different ones that pop up for a few seconds – where can I find first one that is loaded?

Calin
tagDiv Staff

Hi,

I think that your thumbs was not set to the right dimension, you can correct theme by using this plugin for Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

If this in not what you mean, please provide some more details/some screenshots or a link where I can inspect this problem.

Thank you!

nis111
Participant
#0

Hii, I recently purchased Newspaper 9 and implemented it on my blog hindiyojana.in. I am facing a strange issue, whenever my website is loaded on desktop or mobile, A login box appears and then disappears.

I Double checked all the Settings in the header section as well as other options too but couldn’t find what the issue is. Kindly help me out

Namkea
tagDiv Member

It really strange. I so many times and other phones but the same. You can see here https://youtu.be/oxVkwP9L9tQ.

Please give me your mail support, I will send you the admin details to check it.

kikiwongo
Participant
#0

I just updated my theme content to the Travel Memories PRO and noticed it shifted all my content to the bottom of the page on new posts. I also noticed it duplicates content twice in strange formats here: https://www.kikiwongo.com/best-cat-litter-for-odor-control/

Gul Klud
tagDiv Member

Well that is strange, because it worked in the previous theme we used???

The link is here:
http://resultater.daff.dk/tms/Turneringer-og-resultater/Pulje-Stilling.aspx?PuljeId=255

That will not show. As mentioned we had no problems before we stitched to Newspaper.

RPD
tagDiv Member

That’s strange. Never seen that before. I know it from media library but not from post editor. Is it a Gutenberg function?

Calin
tagDiv Staff

Hi,

1. “when I check only for AMP, the system still generates the full mobile version of the site too (and all the clicks lead not to AMP but to the full mobile version).”
That is happen because the using the mobile theme with amp, the amp will get the mobile theme layout ( for both options amp only or mobile + amp ) also after you click on amp page/post you’ll be redirect to mobile version, the scope of amp is only to provide a fast preview to your web page/post not to navigate on amp results from google.
And yes, you can try others amp plugins, but we can not say for sure if those will work or not properly with our theme, the only one tested with our theme is the one that appear in Newspaper > Plugins -> http://prntscr.com/opwev9

2. Please try to regenerate the thumbs this should fix the problem
Thumbnails – Fix strange looking images on blocks ->https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

3. Unfortunately there are not very much options for mobile theme and amp, all the options can be found in Theme panel>mobile theme -> https://forum.tagdiv.com/the-mobile-theme/
tagDiv AMP Plugin Tutorial -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

keithkhoo
tagDiv Member

Hi, i dont have a background image/color enabled for the category pages. Its strange because the Edit template displays the page correctly.

Jeremypus
tagDiv Member

Hi Vlad,

I have checked the system requirements you specified. The only setting not compliant was PHP that has now been updated to 7.2. All the other requirements are superior to the minimum requirement.

After updating the PHP, the speed dropped even more. According to Google Speed insight, the website went from 38/39 to 36/37. Just a minor difference but not an improvement as well.

I have deactivated more plugins but with no results. It is very strange since with the previous theme and more plugins active my speed never dropped below 90.

For your reference, the website is on Cludflare and I have the following active plugins: Autoptimize, Async JavaScript, Breeze, Webcraftic Clearfy and WP Super Cache.

Any clue if there is some conflict here? Do you have any idea why after installing Newspaper the speed dropped so dramatically?

Thx for your help

Catalin
tagDiv Staff

Hi,

It seems to be strange! I have made some tests on my side and the Classic Facebook button work as expected and it is still there -> https://www.screencast.com/t/TpJCviCn19 Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results. If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup configuration page.

Thank you!

VoZz
Participant
#0

Hi guys,

I’ve decided to convert the pages on my website build with VC to Tagdiv Composer and at the same tiume do some redesigning. I started with building a new homepage from scratch in tagdiv composer. I’ve added a few elements from the Cloud library and made some changes.

Then I noticed some strange behaviour that made me nearly lose all my work. When I save it as a concept and then want to reopen the page in tagdiv composer the page is blank. There is code in the page editor, but when I click edit in tagdiv composer there is nothing there.

If I preview the page and then click on edit with tagdiv composer I get the message ‘this content hasn’t been created with tagdiv composer’ although that’s the only editor I’ve used. So how can this be and how to solve this?

Catalin
tagDiv Staff

Hi,

I have checked your website and I saw that your numbered pagination does not work on the category template. It seems to be strange because I have made some tests on my website and it seems to works as expected. Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thank you!

Catalin
tagDiv Staff

Hi,

It seems to be strange because I have checked your website on Chrome on MAC and the header ad seems to be there, as you can see here -> https://www.screencast.com/t/CQ1Q9meY

Thank you!

Catalin
tagDiv Staff

Hi,

This seems to be a caching problem from what you have described me but also, it seems to be strange because the settings will return to the initial setting. Please try to clear all the caches, purge CDN files and also, ensure that your WP Super Cache plugin is set up according to our documentation from here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ If the problem persists, please let us know and send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at this section. Provide there the link of this topic so we can quickly identify you.

Thank you!

Catalin
tagDiv Staff

Hi,

Please note that our theme uses some blocks which displays the images on the frontend. All of these modules use more thumbnails, according to the block used by you. All of the available thumbnails of the theme might be found here -> https://www.screencast.com/t/H8BnyntmRw Also, you can regenerate all of your images using the Thumbnails Regenerate plugin or Force Regenerate, like this -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thank you!

Jose
Participant
#0

Hello team,

Something strange happens with the menu of my web pages, in mobile version.

I don’t know if it’s something that only happens to me, or if it’s something I’ve configured wrong, or if it’s an error.

If I enter my website from a mobile, to the main page, and open the menu, it looks like this:

But, if I enter any publication, or any category, and then access the menu, the menu looks like this:

This happens with all my web pages.

The main page menu is always different from the menu that appears from anywhere else on the website.

Is this normal?

https://cutt.ly/eJIhVM
https://cutt.ly/cJIj2E

Calin
tagDiv Staff

Hi,

The theme create automatic thumbs for each modules.
Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
If there is still a problem, please provide me a link where I can check this picture in the Big Grid 3.

Thank you!

Sitebysite
tagDiv Member

There are no other plugin except the default ones (TagDiv) installed with the theme, so it can’t be a conflict. Anyway i tried to exclude one to one but i didn’t solve my problem.

With child theme active i can’t change layoute of pages and it’very strange.
In the “Post setting” area the selection of layout in the “Post template” area does not work.
I change template but the page in frontend does not change.
Why? It’s a big problem i can’t start develop my site.

Can you help me please?

fullenchilada
Participant
#0

Hey guys,

I got the newspaper theme yesterday and I m loving it so far. I spent a little bit of time today customizing my site and tweaking parts of the demo to my liking. I decided to get rid of the video playlist and noticed that the row that contained it cannot be deleted, so I m stuck with a dark brown bar towards the bottom of my homepage (www.playanthem.de). I also noticed that everything below that bar could not be changed with the tagdiv composer which I find pretty strange. Would love to get some help and feedback on that one.

Hope you all have a great day
fullenchilada

Vlad S
tagDiv Staff

Hello !

The white spacing issue seems to be very strange, on mobile emulators works fine everywhere, on mobile devices it shows the white space. Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

I’m sorry, here is the CSS to bold out the last updated text:

.last-updated {
font-weight: bold;
}

I hope this was more helpfull !

Thank you !

GregorS
tagDiv Member

strange that it doesn’t work for you. It might be a cache issue …. anyway I’m almost certain the style that gets loaded is from our live site (I have it set that www redirects me to the new site and without www it’s still the old one that loads)

I’ll see once we switch if there is still any issues, thanks for your help

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