Search Results for 'strange'

Hello boomtastic,

You should regenerate your thumbnails using the Force Regenerate Plugin and Force Regenerate plugin. For more information about this fix, you can consult our documentation here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello anoopcnair,

Unfortunately, until now, we do not have any bad reports in this regard, sorry! It is strange this thing… Most likely you have some untested plugins which interact with the theme core files and cause this type of issue because our theme does not have any option which automatically reset the theme…You should contact your change log, and there you will see each process which has happened on your website. If you do not have access to them, you must contact your hosting provider because they should be able to provide a more accurate response.

Thanks for the message!

Hi,

Yes the solution is a htaccess code you have to add. Please use this link: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
You also serve 2 versions of ypur site. That is the main cause of your issue. Here is an example:
http://screencast.com/t/l43vx4g3TycE – http://screencast.com/t/5uxDKQDT6ikb
You should serve only one version of your wordpress site.

Thank you!

Hi,

Please follow this topic here – https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ and edit the htaccess file by adding the code from the link. After you add the code in htaccess, please make sure you clear cache as it will be affected by it and also reset the cdn files.

Thanks

Hi,

This is strange but try to add this code in Theme panem->Custom Css and see if it works for you

.single .td-post-featured-image {
pointer-events: none;
}

Thanks

Please contact us via email at contact@tagdiv.com and provide a wp-admin so we can login and investigate the issue. The title is there but it’s being moved in the top part of your site behind the top revolution slider element. It is a strange issue: http://screencast.com/t/fSEjG6ZNbN2

Thanks.

Hello,

The licenses to revolution slider and visual composer are the bundled licenses. There is no activation code for these versions so you cannot register them as the plugins keep mentioning. The activation message is not for the bundled version but the plugin authors did not remove the messages for these versions. Please ignore the activation messages for the plugins.
I see a fonts issue on your site so you should use this topic to implement the allow origin fix:
https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
As for the images, how are you implementing them as the theme cannot recognize any of them featured images or content images. They are blank. No image is coming through at all. Please use the tiny mce editor in the post and the media library to insert images in your content, not any external source/plugin.
If you still have trouble with images, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this topic so we can identify you.

Thank you!

Hello,

This is a strange issue. We have no such reports of any error that breaks a site at specific hours.
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello scinatl1990,

You should regenerate your thumbnails using the Force Regenerate Plugin and Force Regenerate plugin. For more information about this fix, you can consult our documentation here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ Also, you should disable the lazy load effect from Theme panel -> http://screencast.com/t/qqoGorkdA if you are using this effect and also, if you are using some untested plugins, you should disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Also, if your problem is still there, please provide your website URL so I can inspect it closer your setup page and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hi,

This is strange, with NOD32 i get no warning. I also checked the url provided by Javid using sucuri online scan ( https://sitecheck.sucuri.net/ ) and it found no malicious code. We will continue to investigate, i suspect it may be a false positive on bitdefender.

Thank you!

Hello justfreshkicks,

I have checked again and indeed, the ad on the bottom of the sidebar still not working. It is strange because the ad on the top of the sidebar is working fine. Please try to check your Ad code and change the ad with another one and check the results. Probably, the Google Adsense is broken and that’s why it is not displayed. Also, please contact the Google Adsense, tell the problem because they should be able to provide a more accurate response because as you can see, the theme displays the Adsense. Also, you can try to clear all your caches, purge CDN files if you are using the CDN system and check the results.

Thanks for your understanding!

Hello,

Depending on the slider you use, the thumb size can be different. Here is a list of thumbnails used in our theme: https://forum.tagdiv.com/theme-thumbs/
If your image is bigger than the thumb and it still does not fit properly it means you will have to regenerate thumbs: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!