Search Results for 'system status'

Hi,

Please check the theme system status and make modifications if needed, according to this guide – https://forum.tagdiv.com/system-status-parameters-guide/
Deactivate all your plugins except tagDiv composer, clear any caching installed and create a new page again, then try to edit it using the composer. If it is still not working you can try a theme reinstall using this method
– https://forum.tagdiv.com/install-via-ftp/ and test again while having only the tagDiv composer activated.
Please let us know if it works properly like it should.

Thanks

Hello abaadm,

You should check your system status parameters and check your PHP memory to be setup according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Hi,

If the theme system status is according to the guide, please try and install the theme again using this method, maybe the theme did not install properly
– https://forum.tagdiv.com/install-via-ftp/
Then activate only the tagDiv composer plugin, create a new page and edit it with the composer. If the issue is still present, please send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Also paste a link to this topic in your email.

Thanks

Hello ArthiSpooner,

Check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Increase the PHP memory…it is possible this memory to be exhausted and that’s why you cannot make anything.
Also, if you are using some untested plugins, try to disable all of these, clear the caches and check the results.

Thanks for the message!

Hi,

Please check the theme system status and make modifications to the parameters mentioned in this guide, if needed
– https://forum.tagdiv.com/system-status-parameters-guide/
Then check if everything works as intended.
You can make some page building elements to be full width, by stretching the row they are placed in. For example the Full big grids
– https://demo.tagdiv.com/newspaper/full-big-grid-1/
Also you can make the header and footer full width in the theme panel. But to change the theme width overall is not recommended. The theme elements depend on the fixed theme container width and making modifications to it could cause broken layouts and other unexpected results.

Thanks

Hello,

Maybe this guide will help:
http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/
We recommend setting the values like so:
https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hi,

Try to configure the parameters according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Then test to see if the problem remains. If this does not fix it, please send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Also paste a link to this topic in the email.

Thanks

Might want to check the system status then as the memory allocation is very important if you use many complex elements. Please use this guide and meke sure to get all of the entries in the system status panel to green: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello ansontys,

Please ensure that you have right installed the theme via FTP way and also, the system status is increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
If the problem is still there, please send us an email, so we can make some inspections at your backend.

Thanks.

Hi,

If you mean the block titles these can be changed by clicking on the block like this
– https://www.screencast.com/t/iu80Fd3Teyb
More information here – https://forum.tagdiv.com/block-settings-tutorial/
For the Latest articles section you can change the text in Theme panel->Translations
– https://www.screencast.com/t/DnxDpqCQAz
If you have tried it like this and the changes are not saving properly, please check the theme system status and make modifications if needed to the parameters mentioned in this guide – https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Hi,

You can check the theme system status information
– https://www.screencast.com/t/8coxDDvbGuZ
There you will see the registration key used as well as the option to reset the key.

Thanks

Hi,

First try to deactivate all your plugins except the ones provide in the theme package, clear any caching installed, the check to see if you still have the problem with the login and the slow back-end. Also check these parameters in the theme system status and make modifications if needed, according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
For website page speed optimization you can follow this guide after trying the steps from above
– https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks

Hello Shawn,

Please ensure that you have right installed the theme via FTP way and also, the system status is increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
If the problem is still there, please send us an email, so we can make some inspections at your backend.

Thanks.

Hello,

1. That seems to be a cached image. Please clear all caching from the cache plugin, browser cache, cdn server or hosting side cache.

2. This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Please also check your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hi,

Please check the following parameters in the theme status section and make modification if needed according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
The check to see if the issue is still happening.

Thanks

Hello pavel@earnware.com,

Check your system status parameters and verify if your parameters are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches and check the result after this.

Hope this helps and let us know how it goes!

Thanks for the message!