Search Results for 'system status'

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Anamaria
tagDiv Staff

Please try to activate the theme manually => https://www.screencast.com/t/GDo5doWPUM1M,
also, if you get a message like this“Sorry, you are not allowed to access this page.” ,then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Thank you!

ludyma
tagDiv Member

Hello, Well, as you can see, almost everything is from the newspaper theme, the sources are from the theme, I have not loaded any additional sources that do not include those of the theme.

As for the question of the mobile theme is that it only skips or activates registered users to unregistered users, the mobile theme is not activated. How can you change that and become active for everyone.

As for the question of the panel or block that shows the most read posts, I mean the topic itself or the desktop topic, there is no that option in the newspaper topic, it is an option that should come as it is a newspaper topic, not believe? Which or how is that block activated to be displayed or is it a widtges?

system status

most read block

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

As you can see here the Page speed of your website is affected by this files: https://www.screencast.com/t/t1tjzAuRR Some of theme are theme related, some are heavy fonts, some images, Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

For the Mobile Theme I’m not sure I understand what do you mean by registered users ?

Mobile Theme plugin is non editable using tagDiv Composer. Only the options from Theme panel.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you update the Newspaper Theme as shown in our guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also make sure to update and activate all the required plugins. If the issue still persists please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

We are sorry for the inconvenience that you are facing. Please note that this is not a common practice since there are thousands of users who update and they have no issue.

Please make sure that you update the Newspaper Theme as shown in our guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also make sure to update and activate all the required plugins. If the issue still persists please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also If you are using PRO Demos or Cloud library templates, TagDiv Standard pack is no longer required.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please make sure that you update the Newspaper Theme as shown in our guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also make sure to update and activate all the required plugins. If the issue still persists please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you

Vlad S
tagDiv Staff

Hello !

Make sure to update and activate all the required plugins. If the issue still persists please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you

Vlad S
tagDiv Staff

Hello !

Please make sure that you update the Newspaper Theme as shown in our guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also make sure to update and activate all the required plugins. If the issue still persists please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you

aamirmehmood7000
Participant
#0

Hello, I updated the theme to the latest version 10.4.
After updating site shows only a white screen.
Upon investigation, I find the following error message in the error log:
it was displaying as the issue was with the plugin ([01-Apr-2021 15:31:29 UTC] Use of undefined constant TDC_PATH_LEGACY – assumed ‘TDC_PATH_LEGACY’ (this will throw an Error in a future version of PHP) in /home3/urdutube/public_html/wp-content/plugins/td-composer/td-composer.php on line 209)
I checked in detail, I updated all plugins, compulsory for the theme.
I also update the system as per requirements as:
System Status
PHP Version
7.2.34
PHP Memory Limit
1 GB
PHP Execution Time
300000
PHP Max Input Vars
100000
But all in vain, and my site shows only a white blank page.
I downgraded to the older version.
Please recheck the plugin error, because when I disable the Tag Div Composer Plugin it works to show my site pages. But the coding and designing of the site go too rough and dull.
Plz find what is issue in the Tag Div Composer Plugin for theme version 10.4.
Thanks

Vlad S
tagDiv Staff

Hello !

Please make sure that you update the Newspaper Theme as shown in our guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also make sure to update and activate all the required plugins. If the issue still persists please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results.

Thank you

Benedict Paramanand
Participant
#0

My Domain is https://sustainabilitynext.in
After installing the updated theme (version 10.4), I just observed that there was some system status problem. Below is the values for your reference what it was showing.

WP Memory Limit 40 MB
⤏ We recommend memory to at least 256 MB. Read more
PHP Execution Time 30
⤏ We recommend to increase this value to 60 or more. Read more
PHP Max Input Vars 1000
⤏ We recommend to increase this value to 2000 or more.

Can you please try to fix these for me?

willgreeny
tagDiv Member

Hello,

I’ve disabled all plugins and issue persists. I looked at system status and I do not have caching on the staging site, and there seems to be a warning with memory limit:

40 MB/request – We recommend setting memory to at least 128MB. The theme is well tested with a 40MB/request limit, but if you are using multiple plugins that may not be enough. See: Increasing memory allocated to PHP. You can also check our guide here.

I increased it by adding to wp-config 256M and still issue persists. I have no idea what to do…

Vlad S
tagDiv Staff

Hello !

Please let us know what are the steps that you take in order to install the demo ? Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

You seem to do the steps correctly. Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

You seem to do the steps correctly. Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

carsaleph
Participant
#0

I don’t usually buy high selling theme. Because I know best selling themes have very poor support. They just rely on their own community.
I have issues on the London theme and wasn’t able to find the documentation I need.
My system status are all checked https://prnt.sc/10yl4z8

1. I cannot change the header, for which I can not change the Logo. It so simple but your tagDiv composer is not helping.
https://pcso.live/

carsaleph
tagDiv Member

I don’t usually buy high selling theme. Because I know best selling themes have very poor support. They just rely on their own community.
I have issues on the London theme and wasn’t able to find the documentation I need.
My system status are all checked https://prnt.sc/10yl4z8

1. I cannot change the header, for which I can not change the Logo. It so simple but your tagDiv composer is not helping.
https://pcso.live/

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

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