Search Results for 'system status'

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Jean-Paul
tagDiv Member

Hi Calin,

Thank you for getting back to me. In response to your post:

I have met the requirements.

I don’t have the Apache activated on my server, so it does not appear under the php.ini on ‘System Status

With regards to Sonria Dental, you are not addressing the issue I raised. I will explain:

Firstly, the size of the image should not matter as you can scale the size you want to show it at. The image is not that big either.

But, I am not concerned about the sizing of it. This is an easy fix.

MY CONCERN
***********
My concern is the padding around the images I upload!

Let’s Take Sonria Dental: The space between the top of the image and the Block above it is almost the same dimension of the height of the image itself! It’s massive, both above the image and below the image! In TagDiv composer, simply hover over the Sonria Dental image and you can see the padding of the space above and below the image that I can’t take away!

I tried to change this with the padding and margin settings in Css, but to no avail. The space is nothing to do with the image, so it has nothing to do with the size of the image.

OTHER PROBLEM
*************
Can you also explain to me how I delete an empty column? I have many empty columns on the page, none of which I can delete because I can not see an option to do it.

Thanks.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

If the problem is still there please provide some more details and some screenshots, that would be very helpful.

Thank you.

Will June
tagDiv Member

I have checked the system status, it meets the requirements, and have the 9.1 version, and updated all the plugins.

But still cannot use the cloud template option. Response “Invalid reply from server endpoint.”

  • This reply was modified 7 years by Will June.
Calin
tagDiv Staff

Hi,

Have you check the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Also if you don’t have the last version of theme please make update the theme ->
https://forum.tagdiv.com/how-to-update-the-theme-2/ ( and plugins TD Composer and TD Cloud Library )

Let us know the results.

Thank you.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Also please update the theme if you don’t have the last version.

And if you have any plugins that are not tested with our theme please deactivate them ( here is the list with tested plugins https://www.screencast.com/t/2bL9Uga4Wf6C )

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Also please deactivate all plugins that are not tested with our theme.
https://www.screencast.com/t/2bL9Uga4Wf6C

Thanks

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding.

Catalin
tagDiv Staff

Hello kalenaradia,

Check all the theme’s requirements to be respected according to the following useful guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Check all the system status parameters to be green.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello FNBRLeaks,

Please check your system status parameters to be increased according to our requirements guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Most likely, your WP Memory has exhausted and that’s why you cannot save anything. Increase it, clear all the caches, purge CDN files and check the results.

Thanks for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you.

Calin
tagDiv Staff

Hi,

Please deactivate all plugins that are not tested with our theme ( https://www.screencast.com/t/oqskKMzUzMv ).

Also please deactivate and activate again TD Composer after you clear all cash.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully, maybe you need to increase some values:
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

I just bought the Newspaper 9 theme. Upon uploading the theme to WordPress, it is showing up as Newspaper 9.

I don’t quit understand what you refer.
If you bought the theme please go on themeforest, log in with your credentials and get the them with all files;
After that please follow this steps:

Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/

Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you.

Catalin
tagDiv Staff

Hello Webmamadou,

Provide some useful screenshots to show me how do you try to add more ads with WordPress Classic editor? Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Calin
tagDiv Staff

Hi,

Please make show that you have the last version of them, and the tagDiv Composer updated and activate, check to have the last version of tagDiv Cloud Library activate.

Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

If you have all this please deactivate all plugins and after that activate just the plugin that are tested on our theme.

Thank you for your understanding.

Catalin
tagDiv Staff

Hello sebascalde,

Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please try the below solution ->

Set up the below code in .htaccess!

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Calin
tagDiv Staff

Hi,

Please follow the steps from this tutorials:
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
How to update the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding.

chivinews
tagDiv Member

I’m using w3 total cache, but the problem I’m not having problems in the backend as stated on the system status, the problem is on the front end.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide, if not please increase them . Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

1.First please check the theme system status panel and this guide
https://forum.tagdiv.com/requirements-for-newspaper/
Similar issues were solved by increasing the WP-memory value, in many cases a value of 256M did the trick. You could try that as well, contact your hosting provider if needed or make the modifications yourself.

2.Please go in Newspaper>Theme panel>Post Settings> post and Custom post type and disable the ENABLE COMMENTS ON POSTS .
https://www.screencast.com/t/8uZcSHVnHTN

3. I don’t quite understand what “forced slashes” you refer, please provide some more details or some screenshots.

Thank you for your understanding.

  • This reply was modified 7 years by Calin.
Catalin
tagDiv Staff

Hello sergioshrek,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory has exhausted and that’s why you cannot save anything.

Thanks for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

If the problem persist please read this:
-> https://websitesetup.org/error-establishing-a-database-connection/
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
Hope this will help you.

Thank you.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Add this code in .htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thank you for your understanding.

mjp
Participant
#0

Hey there, I’ve been troubleshooting a broken TD Composer on my site, and I’m having issues nailing down what’s causing the problem.

According to the system status tab, I’ve got all green lights (save for the caching, which I have turned off for the moment), but whenever I try to use the TD Composer to edit a page, I get a loading spinner, followed by a blank screen.

Any idea as to what else I could do here? Here’s my PHP configuration, as I’m assuming it has something to do with that:

Server software
Apache
PHP Version
5.6.38
post_max_size
200M
max_execution_time
900
max_input_vars
2000
SUHOSIN installed
false

I’ve got the most recent version of the theme (9.1), and imported the Old Fashioned demo – which is what I’m trying to edit through the TD Composer.

Let me know what you think, thanks!

noori020
tagDiv Member

All you do was to activate the both composers and your website was broken?, or you try to edit the same page with both composers? ( this will broke your website ).

Yes, I currently made the complete website in Visual Composer and had TagDiv deactivated. In the past when there was a theme update TagDiv Composer would automatically be activated and I had to deactivate it, because my website was completely fucked up. I still have this problem although no page has been edited with both page builders.

Please provide some screenshots or a link were I can see the problem, in this way I’ll be able to give you the proper answer.

My website is here https://goo.gl/fXywhF I can not activate both page builders otherwise my visitors cant navigate through it. Maybe if we are online at the same time I can do this.

Please read our our tutorial about: From Visual Composer to tagDiv Composer

Just read it and nothing useful to help me.

Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Seems like the system status is okay.

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