Search Results for 'system status'

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Catalin
tagDiv Staff

Hello dafnefonseca2,

Ensure that you are using the latest version of the theme installed via FTP way, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello bsutton,

Please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mjkr00,

Did you have checked your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If not, increase them according to this documentation, clear all the caches and check the results.

Let us know how it goes!

Thanks for your understanding!

Calin
tagDiv Staff

Hi,

All you do was to activate the both composers and your website was broken?, or you try to edit the same page with both composers? ( this will broke your website ).

Also please check if you don’t have some plugins that interfere with our website.

Please provide some screenshots or a link were I can see the problem, in this way I’ll be able to give you the proper answer.

Please read our our tutorial about: From Visual Composer to tagDiv Composer

Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding.

FromEast
tagDiv Member

Thanks for reply. Can i download Cloud Template from other place, because there is an dwonload error when i try to do this by “system status > plugins”?

Monokromdesign
tagDiv Member

Hi Calin

Thanks for a fast reply. All plugins are updated. I have already added the code to .htaccess file. All lights are green in System Status. Alle requirements are met.

As I wrote, the page works in 9.01 and the server setup is exactly the same. So I assume the issue is on your end?

Best regards from Lars

Calin
tagDiv Staff

Hi,

After theme update please try to update TD Composer, if this don’t work, please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Add this code in .htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
Make sure that you have the last version of php.

Thank you for your understanding.

Catalin
tagDiv Staff

Hello Pawan Phayel,

Ensure that you are using the latest version of the theme installed via FTP way, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and check the results.

Thanks for your understanding!

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
https://www.screencast.com/t/OirLdSgA6mic

Thank you.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
https://www.screencast.com/t/OirLdSgA6mic

Thank you.

mustsharenews
tagDiv Member

Just to bump up this thread, if you are facing any Facebook Instant Article issues with regards to the generated content to be truncated, please install the correct version of mbstring in accordance to your php version that Newspaper theme is running on. It can be checked via the system status panel of the theme. Cheers

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you.

Calin
tagDiv Staff

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you

HittingTheGreen
tagDiv Member

Thanks but I am unsure as to the correct settings in System Status. Anybody from TagDiv there?

Edward
tagDiv Member

Check your System status parameters: https://forum.tagdiv.com/system-status-parameters-guide/

Catalin
tagDiv Staff

Hello Bangormedia,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Probably, your PHP memory has exhausted and that’s why you cannot save anything.

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

That is possible, simply reset the license key in the theme system status panel
https://www.screencast.com/t/rdjQDTbokwT
Then install and activate the theme elsewhere, there will be no problem.

Thanks

Calin
tagDiv Staff

Hi,

If you do not have the latest version of the theme, please make update to it.
Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
We’ll continue to investigate this problem.
Let us know how it works.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Here you find the documentation about cloud template: https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
Also please make shore that you have tagDiv Composer activate.

Also please be notice that the cloud template is use just with tagDiv Composer ( Visual Composer ).

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you.

Catalin
tagDiv Staff

Hello Gabor,

That error you are getting is in most cases related to a plugin. Try as a quick test to deactivate all your plugins (except theme plugins), check if this solves the problem.

Also, make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks.

Calin
tagDiv Staff

Hi,

In some cases, the mod_substitute module default configuration may cause a timeout error on TD Composer when loading large pages . To fix this you have to add the following lines in the .htaccess file located in your website main folder:

.htaccess

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
Let us know how it works.

Thanks

  • This reply was modified 7 years by Calin.
Calin
tagDiv Staff

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

If you check all the requirements and the issues is still there please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding.

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