Search Results for 'system status'

Hi,

That issue with the Cloud library seems to still happen for some users, despite some fix attempts on our side. We will continue to investigate the possible causes for this to happen. We appreciate any user feedback and we will try to improve the Cloud beta plugin.

What you could check is the theme system status panel and theme requirements guide, see if any modifications have to be made
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources can cause many problems. You can try to make these modifications yourself or contact the hosting provider.

Also in some cases the solutions from these topics fixed composer issues
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Let us know what you find.
Thanks

Hi,

Module 10 uses this thumbnail size – https://www.screencast.com/t/wzCxMiIO
So all of the thumbnails should be of the same size. Please check the regeneration guide
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Check the theme system status to see if the GD library is active on your server
– https://www.screencast.com/t/tKbwrzh6kx

If there is no problem in that regard and a regeneration does not solve the issue, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Please also include a link to this topic in the email.

Thanks

I see the image problem is solved, they are visible now from what I can see
– http://prntscr.com/k6xi37
It must have been a plugin that caused the issue, if by deactivating them you solved it.

So you are also having problems using the tagDiv composer. If it does not load or work properly, the first thing to check would be the theme system status panel and this guide
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed ask your hosting provide to increase the allocated resources. Then check if the issue is solved. Let me know.

Hi,

Such issues are usually caused by insufficient resources, please check the theme system status panel and this guide
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
If needed contact your hosting provider and ask them to increase the parameters mentioned in the guide. The WP memory can be set higher, for most users a 256M value would be sufficient.

After making changes check if the theme panel works properly. If there is still an issue, try this. Deactivate all plugins as a quick test, leave only theme plugins active. If you use a child theme deactivate it temporarily. Check if the same happens. Let us know the results.

Thanks

Hi,

So you click on the tagDiv composer button and nothing happens? Please check the theme requirements guide and the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed contact your hosting provider to increase the allocated resources. Let us know if there still is a problem after you make modifications. We recommend that only one page builder should be used, either the tagDiv composer or WPBakery. When both are active there could be problems.

Thanks

Hello tanose,

Please check here -> https://www.websitepulse.com/kb/5xx_http_status_codes First of all, please check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello narasimhacnsr,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

Hello Filandor,

Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello audifax,

Try the manual activation, check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,

The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank or grey pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Let us know if there still is a problem, or if you fixed the problem.

Thanks

Hi,

The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank or grey pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Let us know if there still is a problem, or if you fixed the problem.

Thanks

Hi all,

Regarding the issue with the composer, the first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme, the plugins or other issues. If needed ask your hosting provider to increase them as specified.

Does the composer work if you create a new page and use it? What exactly happens when it is not working? Is it fixed if you deactivate all plugins except theme plugins?

In some cases the solutions from these topics worked for tagDiv composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Let us know the results.

Thanks.

Hello Matt,

Reset your permalinks from the panel and also, increase the system status parameters to be according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Most likely, your PHP memory has exhausted and that’s why you got that error.

Thanks for your understanding!

Hello TFM,

I’m sorry to hear this from you! Notice that we are here to help you! First of all, please make sure that your theme installing was made via FTP way, according to the following documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Check your system status requirements to be increased according to the following useful guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/requirements-for-newspaper/ Remove all of your old plugins and then install them from the theme’s packet, remove all of the untested plugins, clear all the caches and check the results. We recommend being active only TD Composer without Visual Composer to avoid problems.
Also, if the problem is still there, please let us know and also, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can investigate it closer this case.

Hope this helps!

Thanks for your understanding!

Hello maddievararu,

Make sure that you are using the latest version of the theme, remove all of the untested plugins, clear all the caches and check the results. Also, make sure that your system status parameters are correctly increased according to the following useful guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, please notice that if your problem is still there, I need to check your website.

Thanks for your understanding!

Hello David,

Check your system status parameters to be increased accordingly to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks for your understanding!

Hi,

What exactly do you mean? the whole website is blank, empty? Are there any errors in the console? Please check with your hosting, something must have happened with the website.

You could try to deactivate all plugins by FTP, this may solve the problem
– https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

Also be sure to check the theme system status panel and carefully read the requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

I suggest that you first check the theme system status panel and this guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources can cause many issues, make modifications by yourself or contact the hosting provider if needed. Check if the same thing happens after trying this, let us know.

Thanks