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Hello George,
Remove all of the untested plugins, purge CDN file, clear all the caches and check the results. If the problem is still there you should make a new install to another sub-domain for testing and use only the requested plugins and check the results. Also, you should check if your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Thanks for your understanding!
Hi,
Now that is an unusual issue. First try the basics, system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Deactivate all plugins except theme plugins as a quick test and check again, try on a new page, try with a different browser as well. Let us know what you find.
Thanks
Hi,
Maybe the resources became insufficient, check the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Check if you need to make any modifications, the WP memory can be set higher then minimum if possible. Check if the issue is solved after trying this. Let us know.
Thanks
Hello marnick,
Yes, the 8.8.2 is the latest version of the theme. Also, check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for your understanding!
Hello,
Please check your system status screen as the speedbooster plugin has a compatibility function in it’s code.
Please check this topic: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Thank you!
Hi,
First of all please check the theme system status panel and this guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Check if everything is set properly, if not ask your hosting provider to increase the allocated resources. Then check if the same happens.
Thanks
My system status shows green for all categories as shown below . But the activation button and theme panel tabs still do not respond when i click them .
Hello Martintumusiime,
Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, try the manual activation.
Thanks.
Hello mihaela,
Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please try the below solution ->
Set up the below code in .htaccess!
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello najarfermin,
After you have press the APPLY button all of these should be visible here -> https://www.screencast.com/t/md6YXulwO
https://www.screencast.com/t/Cxsigx5K2
https://www.screencast.com/t/oHhLOrEANk
https://www.screencast.com/t/klUsoXaIk5Q
Also, before this, you should check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Thanks for your understanding!
Check your system status parameters to be correctly increased according to guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Hi,
i can’t update your Newspaper 8.8.2
https://snag.gy/o4RKDa.jpg
i use w3T and cloudflare for caching and i have using ftp to clean install, for many times,.. reinstall for wordpress,..
I’ve checked in this forum, mobile theme is good, but on my theme status system, red marked indicator; https://snag.gy/hOyStM.jpg
i hope it getting solve, thanks,..
Just upgraded to the latest and greatest. Issue is that whenever we try to save the theme panel, we just get endless load.
System status is all green. Can you help?
Hello miejan,
Check your system status parameters to be correctly increased according to our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for the message!
Hello nuthavut,
Please update the WordPress and PHP version to be 7.0 or 7.1. Clear all the caches and check the results. Check your system status parameters to be correctly increased according to our guide here -> https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for the message!
Hello Ant0inette,
Here is talking about a problem with your system status parameters which most likely are not right increased. Please read our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ and try to increase them according to this guide.
Thanks for your understanding!
The website with this page where I need two columns is running Newspaper 8.6. Now I checked Newspaper > System Status, and the version 8.7.2 is available. Maybe this is the reason your screenshots have more options for column layout than the ones available here. I’ll update and follow your suggestion. Thanks.
I am trying the upload the demo but it is not properly uploading. I have even checked the system status. Everyhting seems to be fine. Please help. I think your api is not responding.
Hi,
So most likely you get the infinite loading animation, the first thing to check would be the theme requirements, in the system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.
After making modifications check if the issue is solved. If it persists check with the browser inspector while trying to access the theme panel sections. Check in the console tab to see if there are any errors. In some cases the server firewall or some security settings were causing problems with the theme panel
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/
Let us know if there still is a problem.
Thanks
Hi,
The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.
The WP memory could be set higher if possible. After trying this check if the issue remains. Let us know if there still is a problem.
Hi,
The first thing to check would be the theme requirements, in the system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.
If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
Please let us know the results after trying these suggestions.
Thanks
Hello roamthehorizon,
Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please try the below solution ->
Set up the below code in .htaccess!
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello TiffanyFG,
Please make sure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Thanks for your understanding!
I am trying to update my Sidebar Ad with a newspaper publication (which we do every other month) but for some reason, we cannot get past the “uploading” portion. The thinker just keeps on going around and around. I have check the system status as suggested on other fourms, but everthing seems fine. I also just updated to the newest version of Newsmag. Any help would be great! Thanks so much~TiffanyFG123
Hello tanose,
Please ensure that your system status has been correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/, clear all the caches and check the results. Also, you can read this topic here -> https://wordpress.org/support/topic/the-link-you-followed-has-expired/
Thanks for your understanding!