- NewsmagRequirements for Newsmag
Hello irfan.id,
1)Make sure that you have the latest version of the theme installed via FTP way because this is the surest method in this case.
2,3)Check your system status to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
4)Notice that if you want to manage the featured images which will be displayed when you share a post with Facebook you should use the Seo Yoast plugin, like this -> https://yoast.com/wordpress-seo/ Here is talking about an og:image.
Thanks for the message!
Hello katiazev,
Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Check your WP Memory to be minimum 258 MB for better results.
Thanks for your understanding!
See this guide on how to install demos https://forum.tagdiv.com/installing-demos/. But first, make sure your web host meets these parameters https://forum.tagdiv.com/system-status-parameters-guide/ (check under Newspaper> System Status in wordpress dashboard. Those parameters should be green if your host meets them).
I am using WP version 4.9.6
I get the following error every time I try to use TD Composer:
This page isn’t working
(“my site name appears here”) didn’t send any data.
ERR_EMPTY_RESPONSE
I have followed all the recommendations for configuring WP and PHP provided in the documentation and, I have green lights on the system status within Newspaper. I have also tried using several browsers to do this.
I have also uninstalled and reinstalled the theme and the plugin and have installed the plugin from the Newspaper plugin tab as well as the zip file provided and nothing seems to work.
I am using WP version 4.9.6
Hi,
I don’t quite understand what you are referring to, what are these buttons you mention and what you are highlighting.
The first step to take when something is not working as it should, is to deactivate all the plugins. Leave only theme plugins active, then check if the same thing happens.
Also be sure to check the theme requirements in the theme system status panel
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Thanks
Hi,
Once activated the composer should be displayed as an option to edit all pages. You could check the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources are the number one cause for theme or theme plugins issues.
Thanks
Hi,
I see you deactivated all the other plugins, so a plugin conflict is not the case. You could take a look at the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Check if there is need for any modifications, if possible increase the WP-memory higher then the minimum recommended value. Check if this has any effect.
Also do a quick test with a different browser.
If there is still a problem, we could take a look. Send us an email at contact@tagdiv.com and provide admin login access. Also provide cPanel and FTP if possible. Include a link to this topic in the email.
Thanks
Hello again it’s still same unfortunately
In ftp documents wp-admin/ there is no php.ini
So I’ve created php.ini and put those codes and I did save
;extension=php_mbstring.dll
;extension=php_gd2.dll
max_input_vars = 5000
max_execution_time = 300
post_max_size = 50M
upload_max_filesize = 50M
after that I’ve already checked in Linux panel so it’s already activated GD and mbstring
and after I did put to in wp-config.php
define( ‘WP_MEMORY_LIMIT’, ’96M’ );
Last thing I did add these to .htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
and here on wordpress “System Status” photo
https://www.screencast.com/t/JrZ2hUgq
Hi,
So the composer keeps loading and the editor window is no opening and tehre are also problems in the theme panel. Check the theme system status panel and this guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources can cause such problems with the composer and also with the theme panel. Increase them if necessary. Check after doing this and see if everything works properly. Let us know.
Thanks
Hi,
I was implying in my previous post that I have already made all necessary changes based on requirements.
However, the ‘Newspaper system status’ still shows that max_execution_time & max_input_vars are not set to the recommended values.
Newspaper system status showing:
max_execution_time
30 – the execution time should be bigger than 60 if you plan to use the demos. To see how you can change this please check our guide here.
max_input_vars
1000 – the max_input_vars should be bigger than 2000, otherwise it can cause incomplete saves in the menu panel in WordPress. To see how you can change this please check our guide here.
However, php.ini was modified:
;;;;;;;;;;;;;;;;;;;
; Resource Limits ;
;;;;;;;;;;;;;;;;;;;
; Maximum execution time of each script, in seconds
; http://php.net/max-execution-time
; Note: This directive is hardcoded to 0 for the CLI SAPI
max_execution_time = 300
; Maximum amount of time each script may spend parsing request data. It’s a good
; idea to limit this time on productions servers in order to eliminate unexpectedly
; long running scripts.
; Note: This directive is hardcoded to -1 for the CLI SAPI
; Default Value: -1 (Unlimited)
; Development Value: 60 (60 seconds)
; Production Value: 60 (60 seconds)
; http://php.net/max-input-time
max_input_time = 120
; Maximum input variable nesting level
; http://php.net/max-input-nesting-level
;max_input_nesting_level = 64
; How many GET/POST/COOKIE input variables may be accepted
; max_input_vars = 1000
max_input_vars = 5000
; Maximum amount of memory a script may consume (128MB)
; http://php.net/memory-limit
memory_limit = 768M
Thanks
The system status parameters should have to be increased according to documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Hello hoangton,
Please increase the system status parameters according to our documentation from here ->
https://forum.tagdiv.com/requirements-for-newspaper/
Thanks.
Hi,
There should be a notification in the theme system status panel when an update is available, also you should receive an email.
These would be the theme update methods and useful advice before making an update
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The most recommended and reliable update method would be by FTP.
Thanks
Hi Simion,
alright I try to get rid of some plugins, thanks. But now I get a 500 error after activating the td cloud library.
System Status looks green all over, all plugins are deactivated, only TD Composer is active. When I now activate TD Cloud library the screen goes directly to 500 error message. I don’t get why it is so hard this time to get everything running.
I am lost, right now. I already spend a lot of time to this and just don’t want to go back to VC and my former setup.
You still have my login and ftp access. Is it possible that I send you a mail with must have plugins (all from your recommended list) and you try to get it running for me.
regards,
Norman
Hello Catalin,
I’ve upgrade the theme to 8.8 (themeforest-5489609-newspaper-wordpress-theme.zip).
Upgrade WordPress to 4.6.9
Upgrade tagdiv composer
Upgrade system status parameters to max_input_vars = 5000
Issue still there.
Desactivate each plugin cumulative and event tagdiv composer and issue still there.
Don’t think it is related to any of these as it is js stuffs. Looking at the line in question and setInterval at line 313.
tdEvents.resize_event_medium_run&&(tdEvents.resize_event_medium_run=!1,tdSmartSidebar.td_events_resize(),tdCustomEvents._lazy_callback_resize_100())},100);setInterval(function(){tdEvents.scroll_event_slow_run&&(tdEvents.scroll_event_slow_run=!1,td_events_scroll_scroll_to_top(tdEvents.scroll_window_scrollTop),td_more_articles_box.td_events_scroll(tdEvents.scroll_window_scrollTop),tdCustomEvents._lazy_callback_scroll_500());tdEvents.resize_event_slow_run&&(tdEvents.resize_event_slow_run=!1,tdAffix.compute_wrapper(),
So the page you created does not save. What exactly is happening? Check the theme system status and review the requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
Also WPML requriements
– https://wpml.org/home/minimum-requirements/
At least 128MB of WP-memory is needed, so you should set it as high as possible.
Hello dmukrecki,
If you cannot change these parameters from your system status, you should contact your hosting provider and request to increase them according to our documentation because this thing is too important if you want to achieve well theme results.
Hope this helps and let us know how it goes after your system status parameters are all green colors.
Thanks for your understanding!
Hi,
First I see that you are using theme version 8.7.5 and an older WPBakery version (5.0.1). Update to the version provided in that theme package (5.4.7)
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Page builder problems can also be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
Please check the theme system status panel and see if it is set according to the documentation. WP-memory can be set higher if possible.
If you decided to use WPBakery page builder for your website, please deactivate the tagDiv composer plugin, when both are active there could be problems.
Thanks
Hello dmukrecki,
It seems to be a conflicting plugin in your theme. Try to disable all of these, clear all the caches, purge CDN files if you are using the CDN system, check your system status parameters to be according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello lafber,
Ensure that you are using the latest version of the theme installed via FTP way, use only the required plugins and remove all of untested, clear all the caches and check the results. The system status parameters should have to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for your understanding!
Hello mrdeleon06,
First of all, make sure that your theme version and required plugins have updated to the latest version of them, system status is correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi,
That could be caused by insufficient resources, please check the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Increase the parameters as mentioned, the WP-memory can be set even higher if possible. Then check if this solves the problem. Let us know.
Thanks
Hi,
Please try to check the theme system status and requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
If the resources are insufficient there is nothing we could do. All the parameters have to be set accordingly, WP memory higher if possible.
Also check with the hosting provider to maybe check error logs, there could be useful information there. Check your other plugins as well. Let us know what you find.
Thanks
Hi,
That is most unusual indeed. I never seen this before in relation to the mobile theme plugin. A plugin may deactivate itself if intended by the plugin author, but we did not make such a modification to it. I don’t know what could be the cause of this, also nothing concrete online.
After updating the theme update the mobile theme as well. Theme version 8.8 uses this mobile plugin
– https://www.screencast.com/t/LyYLUByWxq
Check the system status panel, see if there are enough resources
– https://forum.tagdiv.com/requirements-for-newspaper/
If possible please let us know if you find the cause of the problem.
Thanks
