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hellonikoloz
Participant
#0

Hello,

When support time ends, will i still receive theme updates?

Thanks.

ctoweett
tagDiv Member
ctoweett
tagDiv Member

1. Ensure you enable ajax caching for post views in Newspaper>Theme Panel>Post Settings> Ajax view count, then clear your cache (site and browser cache).
2. Open the post in question in the post editor. At the top right corner, expand the “Screen Options” and make the sure the box that says “custom fields” is ticked. Then scroll to the bottom and look for the custom fields dropdown. Where it says “post_views_count” you can insert the number of views you want to the post and then update the post.

airrocker
Participant
#0

Hey guys – We, like many others, experienced issue with our Instagram widget properly updating. We attempted to update the td_instagram.php file like I saw mentioned for several other posters, but that still did not resolve our issue. A developer that I had look at it gave me the following feedback:

the $Instagram_data variable doesn’t fetch the correct data
one example is it checks for:
$instagram_data[‘user’][‘edge_followed_by’][‘count’]
and when I made print_r it was: $instagram_data[‘user’][‘followed_by’][‘count’]
and similar for images

Any feedback or help would be greatly appreciated!

Olivier Goldstein
Participant
Post views - topic
#0

Hello,
I have an issue with the post views. It shows “40” when actually more than 2.000 people read the article. How can I update to the correct number?
Thanks a lot
Olivier

rightpalava
tagDiv Member

Thanks for the help Bogdan – it’s an issue with the HTML formatter for emails that is causing the link to break.

The other issue still needs sorting though, in your next update – the message displayed says to “check Index, spam/junk” – Index should be Inbox!

Simion C.
tagDiv Staff

Hi,

The issue will be fixed in the nest theme update, there are solutions provided for both the widget and social counter, in this topic
https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
You could make the modifications and keep using Instagram, before the theme update is released. I could not say when the theme will be updated exactly.

Thanks

Simion C.
tagDiv Staff

Hi,

Indeed, the category pages can only be customized in the theme panel, at the moment. pages would offer much more control over the displayed content. There are plans to change this functionality in a coming update, the category pages will receive a different implementation which will offer a considerable amount of flexibility among others.

You could research online for SEO benefits of pages versus archives, maybe more qualified advice can be found regarding the matter. You will have to ultimately decide based on this.

Thanks

KokoShanel
Participant
#0

Hello. And how can I download a theme update?

hijhem
Participant
#0

Hi there, I updated the Newspaper theme from version 8.1 to version 8.7. Before the update, everything was working very well but after the update to the latest version of the theme Tag Div Composer stopped working.

To be more clear: when I try to edit a page with Tag Div Composer the back-end never loads and I see a blank page. So, I can’t use the Composer at the moment. What could be wrong?

At first I thought it could be a caching issue, but I cleared the cache and put the site in development mode but that didn’t work. I also tried working in a different browser that I never use, but that didn’t work either.

Can you please help me find out what’s going wrong?

Any help will be much appreciated!

Catalin
tagDiv Staff

Hello all,

Please notice that none of our theme updates are not intended to spoil your site but their purpose is to bring more improvements to the theme. Please keep in mind that before each update you should make a full backup to your database to avoid losing all of your data and to be safe. Ensure that the update has been correctly made via FTP way according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Also, please notice that you have some additional customizations to your website, for the next update, if you did not save it to your backup, all of these will be overwritten by the theme code.

Thanks for your understanding!

Simion C.
tagDiv Staff

I could’t say at the moment when a theme update will be released. As soon as all the tasks are completed and also the testing, an update will be available.

The update will contain the fix for Instagram as well, but for the time being you should consider using the solutions mentioned in the topic for Instagram.

middle_urals
tagDiv Member

Hello.

Thank you very much forthe reply/

The correct addres of the site is http://uralstalker.ru/

The example of the page with tags http://uralstalker.ru/2017/11/razgadka-zotovskoj-steny/

But the language of the article is russian, I don’t know if it will be easy to check it. The tags are near facebook like button at the end of the page.

When i press the tag, for example, I get such a link http://uralstalker.ru/-/kraevedenie/
Actually, this page does not exist.

The theme was updated via Evanto Market plugin, but I have been using old version 7.7.1 before.

BR, Evgeniy Markov

Catalin
tagDiv Staff

Hello middle_urals,

Sorry but please notice that we do not have any bad reports in this case until now, regarding on our latest updates. Please make sure that the theme update has been made correctly via FTP way, according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ Remove all of the untested plugins, clear all the caches and check the results. Try to re-save your permalinks and check the results. I have tried to access your website but with fail -> https://www.screencast.com/t/9NJ7hmwX1z

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

We are aware of the issue you mention. There are some problems with the Facebook featured video at the moment, hopefully it will be fixed in the next theme update.
Currently the Facebook featured video will not produce a thumbnail and also will work only with some videos. Sorry for this inconvenience.

Thank you!

Simion C.
tagDiv Staff

Hi,

There were some changes made by Instagram in their code, there are solutions provided for that is this topic
https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
There are solution for both Instagram widget and social counter plugin. These fixes will be included in the next theme update. We will also fix the issue on our live demos as well, as soon as possible.

Thanks

Simion C.
tagDiv Staff

@birjitsaha There is no need to activate the WPBakery plugin bundled with the theme
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Only if you have a purchased plugin you can activated with the provided license key. The plugin provided in the theme package does not need any activation. Please ignore the activation message.

MayankParmar
Participant
#0

Yoast SEO recently updated to a new version, and the plugin now indexes the subpages by default and there’s no way to disable it. I asked some SEOs and Googlers, and they recommend the use of rel=next, rel=prev pagination. Here’s an official blog post: https://webmasters.googleblog.com/2011/09/pagination-with-relnext-and-relprev.html

If we use the rel=next, rel=prev pagination, there will be no problems with indexed subpages. When I checked the source code of the site, I’m not able to find any proper tags.

Could you guys please look into it?

Catalin
tagDiv Staff

Hello Henrique Filho,

Please try to make a new theme install via FTP to another sub-domain for testing, update all the plugins, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Simion C.
tagDiv Staff

Our newsletter element will display only an email field at the moment, so from all your fields in the form only the email will be displayed. Sorry for the misunderstanding.
A solution would be to embed the form in a raw HTML element for the moment, all those fields should be displayed then. Sorry for this inconvenience, the newsletter element will probably receive more options in coming updates.

sfnews
tagDiv Member

Hi Michelle, We just updated our theme and it is a disaster! We already spent money having the people on envato studio but they want to charge for every single detail. So it’s getting expensive. Be ready to have changes with the theme upgrade. It is not fun. Maybe when you hire the designer have them upgrade the theme before they make it like you want it.

badnursie
tagDiv Member

Update: Got the logo how I want it. I was being dense about the size options, BUT the background surrounding my logo is still clickable, which is ewww. Will keep trying for now…

middle_urals
Participant
#0

Hello.

After update to version 8.7.2 I have a proble with tags at the end of the article.

When I click on the tag I see the link name like http://www.sitenamee.ru/-/tagname/. But there is no such a page and browser gets 404 error.

How can I fix this ?

Thanks.

Flowingfree
Participant
#0

Hello,

The shop on my site http://www.flowingfree.org looks horrible, and we are looking to hire someone to make it look how we want it.

I am wondering if any changes they make will be lost when the theme is updated?

Does anyone know – we don’t want to do all the work, only to have it erased with an update.

Thanks,
Michelle

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