- Apitd_api_top_bar_template::update_key
- Apitd_api_top_bar_template::update
- Apitd_api_single_template::update_key
- Apitd_api_single_template::update
- Apitd_api_footer_template::update_key
- Apitd_api_footer_template::update
- Apitd_api_smart_list::update_key
- Apitd_api_smart_list::update
- Apitd_api_thumb::update_key
- Apitd_api_thumb::update
- Apitd_api_category_top_posts_style::update_key
- Apitd_api_category_top_posts_style::update
- Apitd_api_category_template::update_key
- Apitd_api_category_template::update
- Apitd_api_module::update_key
- Apitd_api_module::update
- Apitd_api_block::update_key
- Apitd_api_block::update
- Apitd_api_header_style::update_key
- Apitd_api_header_style::update
Why every time it needs an update license get unregistered and everything is reset?
This is like the 4th time that I haven’t visited the site with the theme in a long while. When I login, I have to activate the license again and every is back to default. All my color, menu, header, blocks settings are reset to default, banner is gone, background, etc. Very annoying!
Update > After saving Theme settings and clearing cache, issue is resolved.
Hey! After updating to 12.6.5 my site got this black bar on top of it called: “td-scroll-up td-hide-scroll-up-on-mob”. How do I get rid of it? Thanks! https://testgurun.com
This seems to be a massive issue for this theme. I’ve looked over a number of other posts on this specific topic. The only support that is given is mostly unhelpful and sends people on a wild goose chase. Though the real problem lies with the theme itself.
My question is a simple one, If and when will the theme be updated to meet all the Core Web Vitals criteria?
At this stage I am looking at moving my website over to a different theme, even after using Newspaper for over 4 years. This would be a huge job though it currently seems to be my only option to save my website from Google search death.
My simple post page with no ads currently fails LCP, FCP & TTFB with a mobile score of 38/100
No good at all. A note to anyone else experiencing issues with there Core Web Vitals, WP Rocket (Paid Plugin) will help bring your score up, but will not help you pass Core Web Vitals.
I really like everything about this theme (apart from current issues with CWV) and don’t want to lose it but this could be the end.
Please team give us some real help and update the theme ASAP.
Craig.
Hello,
I have created two new categories -> updated them using cloud library template -> but now they are showing some corrupt data.
Whereas other two categories which were prebuild with the theme are displaying correctly.
I am not able to identify the issue.
Please help
Website: kinzine.com
Hi, firstly just to say I don’t work for tagdiv support but I had a similar issue and I sort of followed what was suggested by support in this thread.
Website compromised : need to update newspaper theme eand td-composer plugin
And it worked to some degree. I also had a issue some weeks ago and found that the Standard Pack plugin had deactivated for some reason. Reactivated it and all was ok.
I would advise using a test or staging environment where you can check it all out first, that would be useful. I never used to bother doing any testing but I do with tagdiv!
Good luck
Hello there,
Our website design has been completely ruined all of a sudden and we can’t explain why. As we haven’t done anything, nor have updated the website in a while, this must be an error from your side.
Please can you help us?
Website is https://pillow-magazine.com
Hey team, TopTo Buttons not working correctly in the latest update. Sometimes it doesn’t appear even if we turn it on. We also tried the New circular button. When we added custom CSS 90px for the button to appear above the footer, it turned blue instead of a transparent circular button. can you please check?
Thank you for your reply.
PS. Page would look lots better if text could be wrapped around image would be in some future update.
Regards
Alex
Hello Team,
I have created 4 categories menu section, in that 2 categories are showing this error “There has been a critical error on this website.” I have followed all solutions provided by kinsta.com and online communities. Even i have updated the limit in wp-config.php file.
But the issue is still not resolved.
Please help.
Hello,
You can contact our custom work team here, and they can help you update the theme safely and clean the files for malware: https://tagdiv.com/premium-customization-services/. Only then can you work as expected on the website.
Thank you!
Hello!
We’ve discussed this issue here:
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
The tagdiv composer is the main plugin of the theme and contains a lot of features and multiple options in order to customize your website. Without it, the cloud templates are not displaying at all. I recommend using fewer features: https://forum.tagdiv.com/what-is-ajax-preloading/ and try to optimize your website. Please make sure that all the requirements are met, as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
I also recommend to use the latest update of the theme and plugins.
Our developers are aware of this issue and try to synthesize the composer in each update, which is big, and fix the major problems of the theme and speed.
Thank you!
Hello!
Indeed, there is a problem when JS is loading, from what I’ve checked. I will add the issue to our investigation list so we can fix it in the next update in order to improve more the page speed.
Thank you for your feedback!
Hello!
We have 3 options available for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
You can use it on any version you like the most because you will add the content in Gutenberg.
Thank you!
Hello!
We will re-check and review the provided details, and we will try to fix the existing issues in the next updates.
Thank you so much for your feedback!
I cannot remember where I update the background banner on the header. Where do i do this again?
we tried reinstalling wordpress and activated 3 mentioned plugins but still i am facing an issue as it gets deactivated / not able to edit the post and updates as well
as advised, installed wordfence to protect and scan all malware and vulnerabilities. kindly advise the steps to install the updated theme and try to reactivate the theme.
we work very hard in the prayer website and dont want to lose our website.
kindly help me to get this sorted out once for all
Hi Bettina, thanks for update!
No problem for old data, actually it seems all want to have
popular in a latest timeframe.
When use popular 48h for example, block will present
only posts from last 2 days or posts that have the most views
last 2 days but can be from last year fo example?
Also i noticed that caching from tagdiv composer such blocks does not work,
i set 30 minutes cache but i see at brosing that posts at block change inside the 30 minutes
Thanks,
‘If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.’> where, how do I login to the theme forest account?
I don’t know what this is.
It seems that I can only recover settings from yesterday :
https://ibb.co/pzFxdN2
Unfortunately, the update has been made a week ago…
Is there any other workaround to fix this ?
Greetings.
Probing one of our websites, running Newspaper 12.6.5 with WordPress 6.4.3, we have found that there is a security vulnerability related to requests to wp-admin/admin-ajax.php with a td_ajax_loop action in which the property moduleId is altered with malicious content.
This vulnerability has seemingly been reported previously as CVE-2022-2627, but the report mentions that it has been fixed in version 12 of the theme which is not currently true.
Here’s an example on your own demo site:
The request:
curl -i -s -k -X $'POST' -H $'Host: demo.tagdiv.com' -H $'User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/119.0' -H $'Content-Length: 119' -H $'Content-Type: application/x-www-form-urlencoded' --data-binary $'action=td_ajax_loop&loopState[moduleId]=--><form><math><img+src=1><mtext></form><!--&loopState[server_reply_html_data]=' $'https://demo.tagdiv.com/newspaper_pro/wp-admin/admin-ajax.php?td_theme_name=Newspaper'
The (truncated) response:
HTTP/2 200
...
content-type: text/html; charset=UTF-8
...
<!--
Error: <strong class="td-wp-booster-title">wp_booster error:<br>td_api_base::mark_used_on_page : a component with the ID: --><form><math><mtext></form><!-- is not set.<br>/disk0/demo.tagdiv.com/newspaper_pro/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php (rara-error)
-->
...
Notice how the parameters sent via ajax are returned to the client unescaped, in particular the form with an img tag inside. And because HTML tags are not being properly escaped, combined with the fact that the Content-Type of the response is text/html, this results in the malformed request being reflected towards the client and rendered as HTML, which can be abused by a malicious actor.
Your error message handling attempts to safeguard this by adding comment indicators around the content, but that can be trivially manipulated as per the example above.
A possible solution:
In your td-composer plugin, the function error of the class td_util is responsible for dealing with this content. The following line:
echo '<strong class="td-wp-booster-title">wp_booster error:</strong><br>' . $message;
Can be changed to the following alternative, sidestepping the issue cleanly:
echo '<strong class="td-wp-booster-title">wp_booster error:</strong><br>' . esc_html($message);
Hope to see this resolved in a future update.
Best regards.
Hi,
After last newspaper update, we have lost the pagination yellow background colour (as it is in the L’histoire prebuilt website. It is now transparent.
https://ibb.co/bFZvGjn Our website
https://ibb.co/V2dFhJ3 How it was
We have tried to change settings in the header / template / theme panel / homepage and menu sections without succes 🙁
How can we get it back ?
Thank you very much in advance,
Hello,
Thanks a lot for your answer. I could update the theme. However, the “Header style” section is no more visible in the theme pane.
Before : https://ibb.co/M1nYqd4
Now : https://ibb.co/WyWDFfy
How to have it back ?
Regards,
Nicolas
Hi,
So while indexing a page through the rank math plugin, you are receiving a 500 error? Does this happen only when our theme is active? We are not aware of an issue in the current theme version that could cause such an issue. Without us knowing if there is such an issue caused by the theme and fix in in the next update, we will need to know all the details, how to recreate it, etc. I also suggest checking the error log on the server to see if there is more information about the issue.
If you want us to take a look, I suggest to send us an email at contact@tagdiv.com and provide admin login for the website, also cPanel or FTP, and please mention how or where we can see the issue happening, so we can investigate the problem.
Thank you!
Hi, I had to update the YouTube API, I followed this manual:
https://forum.tagdiv.com/youtube-api-key/
All good.
I have copied the API to the panel.
And it works when I’m logged into WordPress but not when I’m not.
Because?
Thank you

