Search Results for 'update'

Hi Vairao, this is a request that can be done at custom work – https://tagdiv.com/submit-a-request/ if you want we can provide you the necessary steps how to update the theme and what to do, but this is a custom request.
Thank you!

Hello,

In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please use the last version of WordPress 6.4.2 with the last theme version Newspaper 12.6.3 (if you have a theme version older, then tagDiv Composer does not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.

Let me know the results!

Thank you!

Hi,

Please don’t use this tool because it is deprecated, and the featured update will be removed.

Thank you!

Hello,

1. Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
No, you do not need a plugin to redirect to the homepage; this will automatically change, but please make sure that you have a cache plugin with the support alos mobile versions.
2. You can use this plugin to reinstall wordpress https://wordpress.org/plugins/wp-downgrade/
3. No, this plugin contains malware. You need to remove it immediately.
4. You can use the Wordfence plugin to scan it.
All the plugins and themes can be infected -> https://www.wordfence.com/blog/2024/01/wordfence-intelligence-weekly-wordpress-vulnerability-report-january-1-2024-to-january-7-2024/

Thank you!

Hi,

1. Please check the setting from tab css, and set margin-bottom here -> https://i.imgur.com/1XRhZlV.png
2. No, it should remain the same fonts and style you set after the update.
Also, you can use global font from Manager(Website Manager) -> Global fonts -> https://i.imgur.com/iY0bh4Y.png

Thank you!

Hi Anne, that fix will only resolve the theme vulnerability, but if your WordPress is infected you’ll need to manually clean it.
– Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins and files;
– Delete the weird/unknown themes and users;
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
– Update the theme to the latest version, Newspaper v12.2
If you have gone through the steps above and are still facing issues, don’t hesitate to contact us via email at contact@tagdiv.com. We’ll be ready to help you as soon as possible.
Thank you!

Hi,

Please go to the Plugins, delete the tagdiv plugins, and try to install them from newspaper -> plugins.
Also, you can check this guide to update them via FTP https://www.wpbeginner.com/beginners-guide/how-to-manually-update-wordpress-plugins-via-ftp/

Thank you!

Hi,
The child theme should be used only if you want to do changed in the theme files and to keep theme save when the theme will be updates, but 80% do not need to do any changes to the theme files and for those there is no need to use a child theme.
The theme update can be done using the theme panel option and the theme settings will not be affected, but before any theme update we recommend to make a full backup for the site.- https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Thank you!