Search Results for 'update'

Hi,
After you set up the counter using the tutorial, please clear all caches and allow it a bit of time to update as it’s not a live count and it will make a few requests/day in order to keep the server load to a minimum.
Thanks.

Hi,
Unfortunately the mobile theme cannot be re-written from the child theme as it;s implementation is different from the main theme. We will try to add child theme support for the mobile theme in future updates.
Thank you!

Hi,
The issue with visual composer not being able to edit pages was caused by the new version of WP and visual composer below version 4.9. Please update visual composer to version 4.11 or 4.11.2 in order for it to work properly.
Please let us know if you still have issues with this.
Thank you!

Hello all,

Please ensure that you are using the latest version of the theme (Newspaper 7.0.1) and then please ensure that you have updated all the required plugins to the latest version of the theme. The Visual Composer is needed to be to the 4.11.2 version, Social Counter -> 4.0. Clear all your caches and test it again.

Thank you for your understanding!

Hello five40,

Please notice that this is a task which falls beyond the support can offer you at the moment. We would have gladly made it for you but we are a small team and we are working very hard on the development, updates, fixes, and support and basically, we do not have the time required to accomplish that kind of complex task.

Thank you for your understanding!

Hello all,

Please try to update the Social Counter to the latest version 4.0 if you are using the Newspaper 7 and then you have to clear all your caches and test it again.

Thanks.

Hi,
Please update visual composer to the latest version: 4.11.2 and make sure you also update the social counter to version 4.0. Then use this guide to set it up: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Thank you!

Hello matijakurusic,

Thank you for your suggestion. I have added it to our list of improvements and maybe in the future update we will consider it. Please notice that it depend on developers decisions.

Thanks.

Hi,

1) Please update the social counter by disabling the one you have now and deleting files and installing the new plugin version which comes with the latest theme version. You must have social counter version 4.0 for it to work properly
2) There is no official soulution for adding new social icons but you can try to replicate this method for adding a new social share option: https://forum.tagdiv.com/topic/add-a-linkedin-button/
3) The name of the file must be the same as the one in the main theme. your file is named functions2/.php
4) Same as 3
5) There are lots of plugins not compatible with speedbooster that people use. We have no alternative to provide but there is this workaround: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
6) The cropping of the featured images is different for all post styles you use. There are a total of 14 post templates to chose from: https://forum.tagdiv.com/post-templates-2/
7) The homepage is the most customizable area of our theme. You chose from a total of 25 content blocks: http://demo.tagdiv.com/newspaper/block-1/ and 12 big grids: http://demo.tagdiv.com/newspaper/big-grid-1/ among other elements.
Please read the documentation here: https://forum.tagdiv.com/newspaper-theme-documentation/
8) APC is different from a caching plugin and it is compatible with sp super cache APC is a cache for PHP: http://www.inmotionhosting.com/support/website/what-is/speed-up-php-with-apc
9) Please contact your hosting provider and make sure compression is allowed/enabled from the server side.
10) Those are alternative methods. Use one or the other, not both
11) Speedbooster is for advanced users only. You placed the js inside the style css part. Please read it again and check the screenshots to see where to places css and where to place js blocks.
12) For a smart sidebar please read this guide: https://forum.tagdiv.com/smart-sidebar-2/
13) You can use a redirect to send the user elsewere if he clicks the author name: http://www.wpbeginner.com/beginners-guide/beginners-guide-to-creating-redirects-in-wordpress/

Thanks

Hello mike6209,

So, first of all, please try to do a full backup to your data, according to this documentation here -> https://codex.wordpress.org/WordPress_Backups to rule out the way can loose all your data from your database and then try to update your theme VIA FTP -> https://forum.tagdiv.com/how-to-update-the-theme-2/ because this is the surest method in this case. In the next step, you will have to disable ALL your plugins and leave just Visual Composer to active -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ (for Newspaper 7 -> Visual Composer 4.11.2), clear all your caches, purge all CDN files if you are using CDN and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that all your panel settings were loaded in the MySQL database and you will not lose these settings. Also, if you have others customization through code, please notice that the latest update will overwrite these files and you will lose these customizations. So, if will have the backup, then you will have to re-add all your customizations for the latest update until you will achieve as you wish. Please check our change log here -> http://themeforest.net/item/newspaper/5489609 (check the bottom of the page) and there you will find what kind of modifications were made in our new update.

Thank you for your understanding!

Salut ade,

Suspectez aceasta problema temporara de care vorbesti ca fiind generata poatede plugin-urile tale care nu sunt testate cu tema noastra. Incearca sa dezactivezi toate plugin-urile active, cu exceptia Visual Composer, curata toata memoria cache si instaleaza numai plugin-urile care vin la pachet cu tema pentru a evita orice conflict ce poate aparea intre acestea si tema ce pot genera diverse probleme necunoscute. Daca problema ta inca persista dupa acest sfat, da-mi te rog URL-ul site-ului tau pentru a putea inspecta sa vedem unde este problema.
Daca doresti sa iti actualizezi tema la noua versiune, te rog sa observi ca tu trebuie sa o faci prin FTP deoarece este cea mai sigura metoda in aceasta privinta. Pentru mai multe informatii despre cum poti sa iti actualizezi tema, te rog nu evita sa citesti documentatia noastra aici -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Multumesc pentru intelegere!

Hello all,

First of all, please check your system status and please make sure if your parameters are increased to the higher values, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ So, please ensure that you have the latest version of the theme (Newspaper 7.0.1) and also, your plugins are updated to the latest version of them. Also, please try to use only the plugin that comes bundled with our theme to rule out the conflicting plugins which could appear in this process.
So, if you want to make your website to be so faster, please check our documentation here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ Please notice that these customizations addresses only for advanced users and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you in this regard (to make your website faster).

Hope this helps!

Thank you for your understanding!

Hi,

1) This seems to be gone now. It is a common issue created by cache either a caching plugin, a cdn or server cache. It got cleared/updated so now it displays properly. The issue was the old css file being served from the cache.

2) I’m not sure exactly what the error says as we do not speak your language :). Try to activate it again and translate the error message for us so we can tell what is going on.

Thanks.

Hi,
If you use a child theme, please switch to the main theme and see if the problem is still there. If it;s the child theme causing it, it will have to be re-created. If you do not use a child theme, please try a fresh install via ftp as the update process might have gone wrong: https://forum.tagdiv.com/install-via-ftp/
Also try it without any plugins as a plugin conflict can also create such issues.
Let us know how it goes.
Thank you!

Thank you for your suggestion. I will add it to our update list and pass this information on to the development team.

Hello stavrosgian,

So, first of all, please try to do a full backup to your data, according to this documentation here -> https://codex.wordpress.org/WordPress_Backups to rule out the way can loose all your data from your database and then try to update your theme VIA FTP -> https://forum.tagdiv.com/how-to-update-the-theme-2/ because this is the surest method in this case. In the next step, you will have to disable ALL your plugins and leave just Visual Composer to active -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ (for Newspaper 7 -> Visual Composer 4.11.2), clear all your caches, purge all CDN files if you are using CDN and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that all your panel settings were loaded in the MySQL database and you will not lose these settings. Also, if you have others customization through code, please notice that the latest update will overwrite these files and you will lose these customizations. So, if will have the backup, then you will have to re-add all your customizations for the latest update until you will achieve as you wish. Please check our change log here -> http://themeforest.net/item/newspaper/5489609 (check the bottom of the page) and there you will find what kind of modifications were made in our new update.

Thank you for your understanding!