Hello Nina,
I have added this request for our list of fixes and in a future update it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though. Until we can do it, you can use a plugin.
Thank you for your understanding!
Hi,
Please send us an email at contact@tagdiv.com and we will provide the old version there though we highly discourage this. If you have to “fix” the site and you have to put some effort into it, you might as well update your theme to the latest version as the moment will come when newspaper 4 will be outright not usable as wordpress gets updated, visual composer gets updated and plugins get updated. All except your theme. By doing this you are just delaying thew inevitable and this is the perfect moment to update.
If you so decde, please follow this topic: https://forum.tagdiv.com/topic/updating-theme-from-4-3/
Thank you!
Hi
This issue was caused by the new version of WP. Please update your theme using this guide:
https://forum.tagdiv.com/how-to-update-the-theme-2/ and then update visual composer to the latest version using this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please make sure that after the update you have version 4.11.2 of visual composer: http://screencast.com/t/hobX3PH5IsG
Thank you!
Hi,
Well based on what you wrote us, it’s clear that visual composer will not work together with the Sabai Directory plugin. Unfortunately we have not tested this plugin. The best thing to do is replace one of theme and since our theme elements require visual composer to run, then you will have to find another plugin that is compatible with visual composer. Unfortunately we cannot make any suggestions as we have not tested directory plugins.
This is the best course of action since plugin implementation will require good coding knowledge and hacking of one of these 2 plugins and this is not recommended as upon an update, the code will be lost.
Thank you!
Hi
After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
Thanks!
Hi team,
Any update on this?
We are trying to come up the same as what you did here – https://forum.tagdiv.com/gallery/
We were able to come up with it before but after the wordpress update, it was gone and the gallery looks different.
Thanks!
Hi
All theme settings and pages options are stored in database and won’t be affected when Visual Composer it’s updated. However as a security measure make sure you do a full backup to the current wp-install: https://codex.wordpress.org/WordPress_Backups
Thanks!
Hi
After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
Thanks!
Hi,
If you want to update from newspaper 4, then the procedure is a bit different as some elements will have to be recreated. please understand that newspaper 4 is an old theme version and the code since then got changed drastically. Please follow this topic: https://forum.tagdiv.com/topic/updating-theme-from-4-3/
Thank you!
Hello newsblaze,
First of all, please ensure that your System Status are correctly increased to the higher value according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please make you sure that you are using the latest version of Visual Composer 4.11.2 that come bundled with our latest update 6.7.2. Please check your Ad code to be the correct one because it would be most likely that the theme does not support your code. Also, try to disable all the active plugins, leave just Visual Composer to active, clear all cache and rule out the conflicting plugins and check after the results.
Hope this helps!
Thank you for your understanding!
Hi
The page settings are stored in database and won’t be affected when Visual Composer it’s updated. However as a security measure make sure you do a full backup t the current wp-install: https://codex.wordpress.org/WordPress_Backups
Thanks!
Hello bellmedialtd,
images not displaying on site – reply
#107680
Apr 22, 2016 at 5:06 pm
Hello saffamatt,
I have checked your website and I saw that you have some js errors in your console. I suspect this issue come from your untested plugins which interfere with the theme and could create some unknown issue. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Before this, you can try to disable the lazy load feature from theme panel if this is active, like this -> http://screencast.com/t/Wmjkad9U
Also, please try to update the theme to the latest version (6.7.2) and the Visual Composer (4.11.2).
Hope this helps and let us know how it goes!
Thank you for the message!
Hi
After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
Thanks!
Hi,
I’ve test here https://www.google.com/webmasters/tools/mobile-friendly/ , it says that my website is ‘not-mobile-friendly’. It has mentioned two reasons (i): Content wider than screen (ii): Link too close together.
I’ve checked my website thoroughly with robots.txt. Everything is good.
You can check the robots.txt file setting of my website from this link http://www.tycoonzfitness.com/robots.txt
I’ve allowed the googlebot-mobile but the test is not going to clear it.
Please let me know how to solve this issue, Either it’s problem with theme (updated) or something else.
Regards
i am having the same problem with my site.the visual composer is not working even after i update the theme and plugins.pls advise
Well … if you have not done so, you should update theme and VC plugin to latest version as WP 4.5 changed the version of jquery used and so lots of things “broke” — there is a workaround for advanced users to load older version of Jquery, but likely too much for you.
I would first try updating your theme and VC plugin if not already done ….
a) try clearing cache – please tell me how to do this
* if you’re using a caching plugin, or using something like GoDaddy which has a “cache” feature — you need to “clear” it after updating a theme.
b) try turning off lazy loading images – please tell me what are they, all images are very-very small
* this is one of the options in the theme; see the docs on how to use the theme.
c) try not using JetPack or Photon – dont have them
* good 😉
d) try clearing transients with wp-optimize please tell me how to do this
* install the plugin, “wp-optimize” (free on wordpress.org), and then use it !
Thank you!
(( I don’t work here, but using TagDiv themes for 2.5 years and WordPress since 2004 … )
Try this:
a) if using Smush.it — stop; lots of issues since last month. This is a top issue for all WP 4.5 users.
b) in your php settings on server hosting control panel, change “max input time” AND “max execution time” to 120 seconds.
Many folks have it set to only 60 seconds by default. On our server after PLESK update the input time dropped to 60 seconds and we had WP 4.5.1 crashing left and right. If you already had max exec to 120, and max input to 60, changing max input to 120 solved all our crashes.
Might not be your issue — but try it and report back.
Try this:
a) if using Smush.it — stop; lots of issues since last month. This is a top issue for all WP 4.5 users.
b) in your php settings on server hosting control panel, change “max input time” AND “max execution time” to 120 seconds.
Many folks have it set to only 60 seconds by default. On our server after PLESK update the input time dropped to 60 seconds and we had WP 4.5.1 crashing left and right. If you already had max exec to 120, and max input to 60, changing max input to 120 solved all our crashes.
Might not be your issue — but try it and report back.
Make sure you update the plugin and theme to latest version if using WP 4.5.1 due to changes in how WP uses Jquery.
Same problem here after update to WP 4.5
Not theme related. Partially due to WordPress changes.
Try this:
a) if using Smush.it — stop; lots of issues since last month. This is a top issue for all WP 4.5 users.
b) in your php settings on server hosting control panel, change “max input time” AND “max execution time” to 120 seconds.
Many folks have it set to only 60 seconds by default. On our server after PLESK update the input time dropped to 60 seconds and we had WP 4.5.1 crashing left and right. If you already had max exec to 120, and max input to 60, changing max input to 120 solved all our crashes.
Might not be your issue — but try it and report back.
Got same problem not showing elements after update to wp 4.5
Please do not try to jack my thread. Wait for support in your own thread as I am. Your issue is to update VC and the theme properly, also, read the documentation. Good day.
Hi Team,
I’m creating a new topic as someone else stepped on my topic with their own problem. This is urgent and important.
PROBLEM:
When I go in to edit a page and use the backend editor (Visual Composer), none of the elements are showing. This means that I can’t make any changes to any pages!
ATTEMPTED SOLUTIONS
I have updated Newspaper to V6.7.2
I have attempted to update Visual Composer – Failed. Showing version 4.9.
Nothing else is working.
Please help.
